Fanjoy

David you need to revamp your Company! Customer Service is HORRIBLE. DELIVERY IS HORRIBLE. Took over 1month to receive my package. I got 4 items of the EXACT SAME COMPANY LOGO out of the 5 I ordered. WHY WOULD I WANT THE SAME LOGO, 3 were hoodies! THAT IS LAZINESS AND RIDICULOUSNESS ON YOUR WAREHOUSE PACKING PART! I spent $70 to own 3 hoodies of the same logo? REALLY? Your CUSTOMER REP SUCKS TOO!

I bought 2 David dobrik shirts (they were Christmas gifts). One 2X and one medium. NOT ONLY DID IT NEARLY TAKE A MONTH TO ARRIVE BUT... they only sent me one shirt and A BOOK. I DONT KNOW WHO OR WHAT THE BOOK IS ABOUT BUT THEY SENT ME A BOOK. I CONTACTED THEM AND THEY JUST STOPPED RESPONDING. 1. Ruined the gifts that I ordered 2. Just about took my effing money 3. Never buying from here again. Maybe if they would've had better costumer service I wouldn't be upset. But this is completely ridiculous.

Honestly I can't even give this place 1 star! I ordered my grandaughter who I am raising a Jake Paul hoodie for Christmas along with some other stuff. So I recieved the package on Dec. 12th and do you think the hoodie is in there? Uh no... they sent me the clearance items but the one thing I really need was not there. I contacted customer service all I get is the run around. It will ship tomorrow, it will ship in a couple of days, it will ship by the end of the week. Of course it still has not shipped! Not to mention you pay a lot for shipping for them to use DHL the worst and slowest shipping company ever! Which leads me to believe that Fanjoy is having its products made and shipped from China or Taiwan. This is unacceptable to me! My grandaughter has been through a lot and the only thing she really, really wanted was the new Hoodie that just came out. Just an FYI if any of you or your kids are Sharer Family fans like my other grand children are they offer free shipping and it arrives 2 days after ordering. Just saying

I ordered a top back in 2020, I'm still waiting for it to arrive. (June 2021) they won't give me a refund back either. Now they are dodging my emails

Horrible horrible customer service. Like many, ordered Oct 5th... and not a damn thing is happening except automatic message replies saying thanks for the patience, you rock when I message and see whats going on. My patiences are all gone. The item clearly stated shipping after the 16th so thanks jerks for making Me and my husband look like we just dont care about what our son is absolutely most excited about. Reporting and disputing asap. Im overly done with this horrible company. I applaud the guy at the mall making knockoffs. My son was freaking out with how they are not allowed to do that. We stood by this little mall pop up shop, I said just wait and see this. He witnessed a guy walk up with his son, ordered a JP sweatshirt (gildan brand JUST like these here at fanjoy) and within 4 minutes his sweatshirt was in his sons hands! Customer after customer. So now whenever my Halloween sweatshirt arrives I ordered for my son through the actual merch website hell clearly understand why I had him watch that. Fanjoy absolutely doesnt care nor are they in any rush. The mall guy was so personal and loved his customers. Didnt jack the price up and rip off his customers either. His designs, made of vinyl and not a screen print. The designs were actually as big as his displays. A shirt I ordered my son mths ago looked like a mini design compared to the fanjoy website image. Smh looks like Fanjoy needs to re-evaluate how they run their business. THIS way of running it is unacceptable.