FingerHut

Never heard of this company, but it came up on a credit report as delinquent. Called the company. Someone opened an account with our name and purchased knives that were shipped to another state. We were never sent a bill at our address. We never would have known until we saw the credit report, and the company refuses to fix it.
Never heard of them prior to this incident. Never ordered anything, never received anything... yet are STILL being negatively impacted by them.
Reported to Police today and will send to Division of Consumer Affairs.
Fingerhuy sent back 2 separate form letters basically telling us it was our problem, and to pay the bill.
Outrageous.

I moved, changed all my info online and they locked my account and asked for a copy of my ssn card emailed to them plus license and utility bill before they'd unlock my account. Right as Christmas shopping begins. Been with them 3 years, loyal customer with high credit. No way on this planet will I ever email my SSN card to anyone. I'll be closing this account ASAP. It's crap.

Spent close to $3,000.00 on one single order and all but one of my 11 items were shipped to right address. I've called five times to this company, and tried to understand their outsourced claims department all five times, just so they could ship my bed frame to Minnesota... I live in South Carolina. They messed up and now I have to fill out a form so they can process it in two days? Then ship another bed frame another two weeks from now? But if I delay the payment by a month, I'm sure that wouldn't be fine right? How fair is this? If you like buying overpriced items that may be in working order and wasting your time running back and forth to ups to ship defective products back, then this is the company for you. Not me. Terrible experiences since they changed to fingerfetti, or whatever they call themselves now. Unsatisfied!

I have decided to STOP getting stuff from this Horrible Company and they keep calling me, saying that I still OWE them money and now they're calling my boyfriend too!. L am also getting e mails from them. I Already paid them but now I'm suppose to pay the interest too. They have my credit card information, my phone number, my email address and now my boyfriend 's information too. Very Annoying, horrible!. Stop bothering people!

I order à kitchenaid on June 9 and need it before the end of June - they confirm that it will be no problem at all - on my account the delivery day on June 27! This was very important for our new business - today our opening day! We still waiting and our clients are waiting too - this is unbelievable I wrote 5 email - and I don t have any news and where is my kitchenaid - regarding the tracking number: info unavailable - and they get Paid!

No one knows whats going on in your account. I have an outstanding account and paid every week. There is no reason for fingerhut to close my account because they switched banks. They sent an email saying congrats and how nothing has changed. Now they saying I would need to REAPPLY to REOPEN my account? Spoke to someone on Monday and he said not to worry that I could use my account within 24-48hours and sent me a promo code. I tried to buy a bag and what do you know? The account is still closed, confused? I am too...

Why? They approve you for a limit let's say mine went from $600 to $1000 and then ultimately $1300. When you make purchases everything is fine. You miss one payment they decrease your limit by $300. If your balance is paid off and you owe them absolutely nothing they raise your limit and give you a deadline to make such purchase so you can lock that limit. If you don't want to make a purchase and decide not to get yourself in debt because you have other obligations what do they do? They put remove you credit line and put it all the way to $0 in retaliation. This is probably the worst I really mean it the worst credit card company I have ever dealt with. Instead of rewarding you for your payments being current and zero debt they punish you for not making more purchases despite your good paying history. Stay away from this credit line. They suck.

Bought a generator from fingerhut and a warranty plan. Generator doesn't work at all. I bought for emergency reasons. When needed it didn't work at all. Call warranty service I bought tried to send me 2 hours away to get it fixed. Now have to wait 2 business days for them to find closer place. Fingerhut Said I should of tried when I bought it. Didn't know Fingerhut send out broken item that cause over 500 bucks.

Fingerhut harms its customers by preying on their financial weakness with promises of easy payments on things you need. It will cost you 3-4 times the actual cost of the items, and they will hurt you with no conscience. They rejoice in reporting negatively to credit bureaus, and gladly offer to do it again.