Fiverr

I keep getting emails that I should "display my images clearer." The images are as clear as possible. I try to explain that the dimensions for display are awful. I can't make it any clearer otherwise the art will be warped. My caricatures are portrait style and their display is landscape. I email them, they respond by telling me it's my problem. TWICE!

Extremely poor customer service, extremely ridiculous fee structure (which they try to hide through their young forward-thinking approach)... I will be developing something much better and much more transparent without having to inundate people with fees.

Hi,

I am a Level on seller on fiverr since many months, all of suddent fiverr restricted my account for no reason.
I tried contacting them since a month ago but still that sh! T site have not replied to me. I think they just want me to forget about my earnings and go away...

Please stay away from this website,

Check the proof here http://imgur.com/a/57PaT

Customer care is very poor. They will never support/respond you. Lot of fake buyers. Payment is not safe. Work for the buyer if you are lucky you will get the pay, no guarantee. The surprising thing is you have to wait 15-20 days after delivering the work to get the pay of $$. How funny... Fever won't do anything to recover if you lose the pay. They will only sit and watch. Never use this site. -5 star rating.

"Due to high demand, there is currently a wait time of 8-10 weeks for an invoice. Your patience is appreciated while we create your personalized invoice, and we'll attach it with our reply to this message as soon as it's ready."

A high demand for businesses that want an invoice. What lousy excuse it that, providing an invoice is a legal requirement. I rather think they're working in a shady business with tax avoidance schemes.

They took my money and close my account for no reason!

This is the text of their email:

Our system has brought to our attention irregular purchasing activity originating from your electronic location. After further review, we've permanently disabled your account for violations of our Terms of Service. All feedback reviews given to a seller must come from legitimate sales executed exclusively through the Fiverr platform from users within our Community. Any purchases arranged from services outside of Fiverr to enhance seller's ratings or to abuse the Fiverr platform using fraudulent purchases will result in a permanent suspension of the seller's account.

Useless to say I NEVER done what thay say...

Stay far from Fiverr

This site is a scam. I found out not as a customer but as a freelancer. This site contacts freelancers like myself through websites like ODESK and ELANCER with the pretext that they are hiring illustrators to work under them. They then get you to do a "test", project. Upon completion you won't hear from them again.
I thought it was fishy so I looked into their other videos and noticed each one was created by a different artist. Unlike most companies that have in-house illustrators this one tricks artists into doing work for free.
I was soon contacted by another "client" with another job. Things were ok at first but then his information began to get dicey, and I investigated to find it was another front company that makes videos identical to these.
These people need to be shut down.

Customer support is non-existent and there is no protection for sellers from scam-buyers looking to get stuff for next to no cost. I received a negative review after delivering a job that took almost 8 hours to complete for a measley $4 bucks, and no way of protecting myself from their abuse. What boggles my mind is that the folks at fiverr don't offer any security for sellers at all -how is it ethical practice when you send a finished job to a customer and ask if they need anything else, then they respond with a 1 star rating?

I feel like I'm getting screwed in the worst way and i'm really disappointed.

Horrible! Don't use this service. I ended up with a website designer with 113 five star review, Level 2.

I paid him $200. He then demanded $90 saying he had underestimated. When I declined to pay, he threatened to destroy my website. That's exactly what he did!

I complained to customer service and they did nothing and apparently are still allowing him on the website.

Did not get final product, harassment from seller to give her 5 stars Fatine graphics, didn't understand English, the woman used online translator, I gave up on that gig loosing the money to a fake. You get better options doing it yourself. Read all reviews specially the bad ones and the not so bad. Just writing "awesome jobs" means is a friend of the seller.

I believe this is the difference between those who have lost their money and the experience I'm having. I was directed to this person through contacts on Amazon.com from whom she also works. From the start we agree there would be no $5.00 teaser rates. Her rate ranges from 25 -30 a chapter depending on length. I'm constant contact with her concerning the changes she feels need to be made. It's slow work, but my fledgling book is turning into a novel I'm going to be proud of. Her handle is pamelaanderson6 and she's book editor.

Fiverr are not interested in resolving issues when work is not done.
Better to use Upwork our any platform that has third party hold money until work is done.
I paid upfront twice to same worker. I was happy to give work to developing country people. But after initial engagement there was none after they got the money.

I'm pretty sure most of the "designers" there are scammers. I purchased a gig, (extremely cheap and you get what you paid for), they took up to 20 hours to deliver the revisions and at the 6th or 7th I had to look myself for examples for them to understand what I wanted. Thanks to that I found out they were working over pre-made free images from Shutterstock. Not only they didn't get what my idea was (no wonder why) but they didn't even work on making an original design.

Attached is what they sent me (geekirumi) and what they were using in the first place.

I've bought many times in different sections. From art to voiceover and web design. The sellers are really professional and have lots of reviews, the community is active and supportive in reviews. I see small sellers get a few reviews and take off like crazy. And the people love their jobs- there's a blog sharing about it. I've never had any issues with Fiverr. I've done freelance work online and Fiverr offers a much easier platform for new beginners than many freelance bidding sites- which are much more competitive and far less personal.

DO NOT use Fiverr! Very unethically run business. I ordered a logo to be developed from the same designer I had previously used, but she had me pay for the order up front (BAD idea... won't do that again) and then never delivered anything. After a MONTH of asking her where my order was, she claimed personal problems and that she couldn't do my logo but had already spent my money so... oh well. Seriously!? This is unbelievable! I contacted Fiverr but they would not refund my money or even offer a credit. HORRIBLE business practices. They stole my money and delivered nothing in return. Pretty sure that's illegal! Run the other way!

Fiverr learn courses are so bad, they are covered with phony money back guarantee.
First in fine print they say if you watch 100% of the course you will NOT be refunded. Okay I watched 40%.
Second if you ask for refund they cannot locate the order (sent screenshots)
Third: they are not quite sure, is there an order, they ask again! (re-sent)
Fourth: they will let the relevant team check it out
Fifth: they ignore you completely and go IN SILENCE!

They are scammers, don't honor any money back gaurantee!

Lauren_payne96
Immediately sends me a message asking if I want "unlimited revisions" for an add'l $15 and recommended that I "trust" him/her. The "gig" that I bought said unlimited revisions were included. Yeah, no. I don't trust anyone until they earn my trust. Sent me a completely $#*!ty logo I could have done myself. $6 lesson learned.

Horrible experience with Fiverr. Not only was the quality of the work delivered poor, but the customer service representatives hide behind little-publicized policies that limit how much time you have to either request a refund or leave a review.

I actually tried giving my Fiverr seller a chance because she seemed to be trying, but she was obviously incapable of delivering what she had committed and clearly did not possess the skills she advertised.

I actually have a much bigger isssue with Fiverr as a company - sponging money from buyers and providing little in terms of customer service - than I do with the Fiverrs I've worked with.

This site is a great resource for purchasing cheap assets for websites/print/video. I have purchased illustrations and backing music tracks. With pricing, you definitley get what you pay for so remember that when bidding jobs out. Also, several artists will advertise their prices "start at" $20. However, in my experience, once you discuss details, you never get a job completed at the lowest price advertised and I have been asked for $10 the amount at different times. Be careful to read the reviews of the artists you work with as some take a very long time getting final products and some have very poor English language skills which can make the design process arduous at times. Also, be sure to specify the file formats you need because if you accept a final product and later need a different format (for print for example) you can expect to pay again. Overall, this is a good resource to have avaialble, just remember the results can be hit or miss depending on the artist(s) you work with.

I had an account but it was deleted when I went back to use it after a while.

No worries. But when trying to make a new one, my phone number was not accepted.

So support said, to give them the old username and email.

When I did, the new account was deleted, or at least suspended.

No reason is given, though there may be some type of vague accusation.

You cannot get to Support with an account, and when I make another, I am accused of breaking their rule of having more than one account.

What a useless circle.

I want to know what this is really all about, but...there seems to be no one to speak to.

Very weird.

Seller didn't deliver 3d logo that I paid 138 euro for.
Fiverr support keeps defending seller and basicly keeps giving the seller deadlines he doesn't meet.
Paid 7 day delivery now over 2 months
Stay away from Fiverr or just give your money to charity

Fiverr is a cool site for making money online and they have some interesting gigs to buy and valuable services. It's not the greatest site in the world but it's neat and I like it. Also, their gifts section has a TON of cool, unique gifts for Christmas presents etc.

I have been trying to get a logo made for an organization I am starting. The first designer I worked with was great, professional, quick, etc I just didnt like the final product. I paid for it but don't plan on using it. The next three either failed to respond, failed to complete, or falsely advertised and tried to get me to pay more. I also did not receive my refund from Fiverr. Bad company, unethical designers...