Fiverr

This site is a complete waste of time! I wasted 3 weeks and went through three designers only to keep finding out that they were taking images from shutterstock.com and passing them off as their "custom" work. They literally sent the exact image from shutterstock! And yes, I bought the premium package!

This is a scam... They send you templates and information from other companies, miss deadlines and give you useless data pulled out of the sky. I had top write the whole thing on my own, So unprofessional you cannot even speak to anyone. Do not use this company. I am asking for my money back.

Nearly every single "illustrator" I have dealt with on this deceitful platform was a scam artists, who lies to everyone who contacts them. They pretend to be artists and illustrators but what they actually do is use photoshop to cobble together art they steal online and foist it off as original work. They are all liars! It's dangerous, fraudulent and can get you, the buyer, in serious trouble. It is astonishing and unconscionable that they 1) are allowed to do this and 2) make money form it all. It's very sad. This website should be sued and shut down, in my opinion.
Stay away. Stay very far away. You've been warned.

This platform is just for earning money. There is no customer support email, chat, phone. Nothing. It is ridiculous.

There is no way to contact the customer service department. I've never had a worse freelancer experience. I was duped by a seller. I reported him, and Fiverr surprised me by issuing an alert.
I attempted to understand why they would send such an email without taking into account our chat background, but there was no way to contact their customer service help desk.

I'm no longer working with them, and I'll be closing my account after eliminating all payment methods.

I am unable to see my order or the artwork from the graphic artist. I submitted a support ticket and when I click on the link provided, I get a message saying "Oops! Page does not exist". LOL! I only spent $13 so it is no huge loss but it did cost me some time. Find a different service and save yourself some headache.

It's one thing having bad sellers on this website (which is not fiverr.com's fault)
But another disaster for fiverr's customer service and quality control not being helpful when things go wrong. All I wanted to do is to leave a bad review to the seller of my bad experience and Fiverr wont allow although they made their nice commission in between. IF this site doesn't help BUYERS of services who do they help? Without buyers you don't exist Fiverr.
For those of you who want to use this service please use Upwork.com instead.

Hired for a logo design. Every single "concept" provided to me was an exact copy from either an inspiration photo I provided or from elsewhere online (thank you, Google Image Search). I don't care what country you live in, or what language you speak. I DO care that you feel taking someone's work and passing it off as your own is acceptable. Absolutely not recommended.

It can be a good site for making money or purchasing a service. But the rate at which they disable account without investigation sucks. One minute you are a top seller, the next minute your account is permanently disabled. The cry is both for buyers and sellers, and do not even do conclusive investigations on any issue.
They ought to do better, other freelance websites are becoming more attractive now

My account was blocked when I tried complaining about an order cancelled 2 months after being marked as completed. They told me to refund the money. I was a great seller, giving customers great service (check the amounts in the photo). They found a non-existent reason to block my account and later blocked my access to Customer Support the same day. Fiverr is really a scam. Please don't use it.

I contracted one the seller to improve my website However I'm concerned because our website is no longer visible on Google or anywhere else. My google developer has asked me to give her half of the money by PayPal instead of paying Fiverr.

She's ignoring me and not answering any of my messages.

We are really worried, has any ideas how we can get our website back.

I've tried fiverr a few times and the experience has been exact the same fiverr clearly hires unprofessional people that can't find work and fiverr provides support fiverr earns money the seller too and the buyer looses money and time no protection to the seller this is a true rip off, attached a picture where you'll see 42 messages back and forth with fiverr for them to end up saying sorry you lost your money...

**I paid Rs **₹8,186.97 for an order which was never executed. The refund I received is only Rs 5575. 68. What happened to Rs 2611. 29, almost USD 35? Is it the Fiverr fees through the seller for the cheating client?
Almost all the reviews of sellers are purchased systematically making reverse payments.

In a nutshell They are thieves! Seller produced lousy work and revisions were worse, resolution request was obviously going to go in favour of the seller as they have a financial interest in them after seller refused cancellation.
Fiverr were only interested in supporting the seller and his artistic opinions, even admitting to me they are not qualified in music or producing. The seller butchered a beautiful song which I was to cover. Fiverr refused to get my hard worked for money back, £361 to be precise.
In my opinion I would stay clear of fiverr when you run in to creative problems with a Narcissistic seller, fiverr has their back all the way. You don't have a say when it all goes south and their interest in making their money through the seller far exceeds your customer rights. You'll end up exhausted, depressed and going around in circles until you buckle. In essence. You've lost your money and have no choice but to accept it!
Give them a miss. Stay clear of Fiverr.

Don't read the reviews! They only keep the good ones. Stay away from fiverr at all cost!

No matter how much you try to resolve the issue you can not because fiverr is a company registered overseas! Run away!

Would strongly advise any freelancer/contractor to pursue other channels for sales. They can restrict your account at any time and will not give you an exact reason for up to 60 days. We have a perfect score across their metrics and over 10 five-star reviews. Happy to comply with any requests, but they do not provide details. They also take 20%, which is a lot.
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Update: They expedited their review process - only because I left a review on Trustpilot. Good to know they really care... They ultimately decided to ban me for offering a similar service to other freelancers, which is AI vocal cloning.

Everything I have ever received has either been poor quality or a direct rip-off that could get your business in legal trouble. Fiverr customer support will do nothing to help either. I guess you get what you pay for...
Save yourself a headache and money and pay a bit more for a better freelance elsewhere.

Fiverr is getting worse on a daily basis. Suspending people for no reason with no possibility to explain. There is absolutely no respect for its users, not even those who have been there for many years without one negative feedback. What I have experienced with them after 13 years of hard and honest work, I have never seen anywhere. From one of the best working sites they turned into the worst one, not even deserving a 1*. It is not worth a second of one's time.

The billing system is very rigid, you need to enter the right billing info from the beginning which is not clearly stated unless you contract service, and then it is too late. And you will never be able to change the old billing information. So you just lose your money using this page.
As usually, you can find low-quality work where they send very nice work in the test picture and then for the rest is just a low-quality one.

They feel they can "cancel" or "restrict" your account for no such reason at all. They state it doesn't go with their terms of service, but then you ask specifically what you did and they can't clarify. I had over 600 orders completed, 50 + returned monies because people don't full read what my gig offered etc etc, and was stripped of my level one and two badges even at a 98% with $500 left to cash out owed to me. I am allowed to complete my already bought gigs, but not able to accept any new gigs. Keeping $1 off of every $5 you make and saying its for taxes? I just don't buy that. I'll be looking for something else to occupy my spare time to make extra money. Fiverr customer support isn't even there. Waste of time

Went to fiverr site to get my product promoted, when i got the results i found the seller had missed some of the expected ad placement locations that they advertised on via their gig page.

We couldn't resolve it so fiverr refunded me. The next day i got an email saying "Your account has been flagged for either offering or requesting a prohibited service as defined by our Community Standards." and was given a warning. I contacted them but they refused to tell me what for, or even look into it and said "it just detects automatically".

Artists advertise one thing, but then demand you upgrade or they will not start the job. Most likely their lack of English skills is another problem. They can't seem to understand instructions. Several artists I selected sent me back basic clip art off the internet that I could have done myself. They are all like this. Out of 5 artists I am asking for a refund from all of them. Useless site in my opinion.

I entered fiver looking for some graphic designers with the skills to create original graphics based on our ideas. Despite the detailed explanations, the delivered work was based on stock photos, standard letters and banners that can be found even in MS Office PowerPoint. Zero creativity. A large number of the people announcing there seem to be non English speaking people therefore explanations area wasted. They reimbursed my money but made me waste time. Complain about being paid too little for the work but they are the ones that fix the price. I even sent the material in advance to the order to have them ( the creative designers) quote but they answered: order first. Quite frankly, not a good place to find good people. The worst part: we pay our creative people very well, even commissions over every item sold. This people announcing in fiverr didn't even asked or quoted. It is so weird. Not recommended.

Sellers communicate a ton on the front end to assure you that they can and will complete your jobs / gigs then bail after not delivering anything and making excuses to buy more time for the job. They basically work the system, string you along to let you think your job is being done, then ask for a few days grace and hide behind the cancellation policy.

Right now getting customer service via their website is near impossible, they police their facebook (but complaints on there do seem to get their attention), their sellers are protected by the cancellation policy and that leaves us buyers where exactly?

I'm reporting my experience to the Better Business, Bureau and suggest that everyone else - buyer or seller do the same. After having this issue and searching the web for help I realized the site is known for near non existent customer support and has even had magazine articles written up about how bad the customer help features are.