Fiverr

Terrible customer service. Denied me access and said some of my pay pal purchases are in dispute. I checked with pay pal and not true. They wanted me to re purchase so my account could be re opened. I am not paying double. This who thing was so confusing and you can't even talk to a real person. It is buy email only and takes over a day to get an answer to 1 question. Do not do business with this site. Im very disappointed.

I hope these people go out of business. I can't believe anyone would consistently giving these buffoons any money. They have the most contemptuous customer service ever. I almost feel this company is outright evil

Not only that but the top sellers get high ratings by simply giving back to your account your money but you still can't get a refund from fiverr. This means the high ratings are completely insincere and you have to find out the hard way with a huge headache. Horrible horrible company. Avoid at all costs

When I first came upon the Fiverr ad online I thought to myself this is perfect just what I needed to help me get my business up and running. That was before reading the many horrendous negative reviews about Fiverr. There where like 947 almost a thousand negative reviews vs 152 positive. Don't need to be a rocket scientist to figure out Fiverr isn't a good company to help my business if they don't
Even have their on business in order. Sorry Fiverr thanks but no thanks.

It was a great site when it really was just $5 - but now sellers are allowed to sell in 3 tiers, include silly extortionate fees such as commercial fee and broadcast fee and etc... it's now just as cheap, and better, to go through a professional agency or some other method than use the rip-off that is now Fiverr. Nice business model to start with, no longer unique or cost effective. Business model gone bad.

I requested product pictures from three different sources on fiverr and none of them delivered. Two I had paid for and the last one said to pay if he delivered--that was two weeks ago and still no pictures or responses to emails requesting status. These were all US fiverr sellers.

I have had success with getting pictures cleaned up and a logo done and these were no US sellers.

What's bad is that you cannot get a refund for the undelivered service so I'm out $100 unless i have another service that someone would deliver.

For three years I've been selling on Fiverr and then decided to leave. The support team is awful, the seller is not defended from scammers and you have to check your mail 24/7 answering all the staff( even scam letters), otherwise, your rating will keep on falling. I would never recommend this freelance spot. Keep away from it.

The supplier was inaccurate. Constant errors. Took way too long. Had to check every single piece of work, even though I defined the activity in detail. I went back thru AMEX and received a full refund. Fiver will never be successful with this model. Too many holes and tilted towards the supplier. I will never use them again

Thankfully I did not give Fiverr any money. The person I contacted could not answer the simplest questions and kept trying to get me to re-design my whole website for a large amount of money.
If you read the reviews on their website (all five star) you quickly realize they are written by the same few people.
Beware!

I paid someone to make a Shopify store for me. He told me to contact him on watsapp because how else are you going to send tons of files and explain something to someone through back and forth messages?
Long story short the guy never completed the work and I lost $600+.
I contacted Fiverr sent them all the messages and they gave me a $300 credit.
Literally there was no way to leave a bad review about the guy.
He told me I could pay his friend to finish it for me as he no longer does that anymore and wanted me to be an investor in his Etsy store.
I told him to get lost.
Fiverr like any big site keeps a majority of the freelancers money.
Even when leaving a tip they scam you for (service fees).
Awful awful awful.
They are corporate crooks.

I have worked in many freelancing websites and this by far the worst out there. It is full of technical bugs, it takes more than 14 days to withdraw the funds (not to mention you don't get full 5 dollars) and their support system is slow or non-existent in case of an issue. I did get some clients but the whole website and system sucks. If you truly want to have a pleasant experience, try odesk instead.

I hope someone reads this before signing up as a seller. Fiverr is absolutely the worse. Firstly, they take a whopping 20%. Second, you can't verify on a Google Fi phone number. OH BUT DON'T WORRY! You just need to verify on a landline. That's right, you heard me correctly, a landline. An exclusively online and remote work platform will let you verify... with a landline.

I spent a whole-$#*! 3 days setting up my profile and a gig page only to find out at the VERY. EFFING. END of it all that I can't verify with my Google Fi phone; and dont' get me started on the "alternatives." I'm utterly speechless that Fiverr would be so dense and off-base with respect to their very own purpose and mission as a company. It's truly baffling.

This is a terrible site and scam! I will never purchase from this site again. The lady who made my promotional card was some girl from Pakistan who created the ugliest thing I have ever seen. I could have gotten my toddler to create a better one on Microsoft. It looked like she waited until the last minute and slapped something together just to make the deadline. I tried to cancel my order with her 2 times and she declined and I contacted customer support and they were no help, but simply said work it out with the seller. After getting her to fix ALL the problems and going back and forth for a week she delivered it. I go to print them and they print out blurry! She would not increase the resolution so I wasted my money. How she had all 5 star reviews is beyond me!

I have been trying to get a personal logo made (I work as an independent contractor, gig to gig, so a website and brand are important) and three times the graphic artist i hooked up with on fiverr have either waited two days (wasting my time) before they refused the design idea, or else totally disregarded my requests! Then Fiverr, instead of just returning the customer's money, adds it to a balance that can obviously only be used on Fiverr... They have no customer service phone number, so i had to send a message and wait. Two hours and forty five minutes later, they had marked my complaint ticket 'resolved' and refunded only a third of my money... So i have gone back to complain again, but the hassle is so ridiculous - I'll never buy anything on Fiverr again, and i hope you don't either.

Purchased a logo creation service with a guarantee of a two day turn around. It took two weeks and the logo was not even remotely close to the specification provided, including a completely unrelated company name on it. No recourse for having it corrected or refunded. I closed my seller account afterwards as I cannot be associated with such a bad customer experience. The website also performs terribly for sellers, with links not functioning.

Most sellers will simply cancel an order just before it is due to avoid completing order and receiving negative feedback as the system prevents buyers from reporting orders that are incomplete or denied at last minute. Quality is hit or miss, but usually requires heavy polishing to be presentable. Funds from cancelled orders are held and no refundable. Furthermore funds can not be applied to another order unless the order is an identical amount making order processing or replacement a nightmare.

After working for 6 months they just disabled my account for good
Just that simple, they asked me to contact them after 90 days to "inquire" for my earned money...
After wasting hundreds of hours to get some decent reviews and earn buyers trust they threw me out all over a silly issue, they have zero respect for the sellers and their customer support are just bots they never give you a straight answer or accept excuses. Good customers, bad company.

The idea is cool but the fact that customer support doesn't respond half the time and the other half is just to tell you there's nothing they will do brings it down a couple notches. Also, Fiverr doesn't back up or protect their sellers from PayPal fraud and the cancellation loophole, though it forces us to continue using PayPal. Don't waste your time with Fiverr, if you're a seller or buyer. Either way, you'll lose your time, money and probably sanity.

Most of them are agents or third parties. They do not know nothing about work, (IT). These people should not be allowed to open accounts on Fiverr. They charge more for the service, cannot do the task properly.

This review began as a 1 star, and I changed it to a 5 star. There is a deficiency in the Fiverr software that made me have to rewrite my complaint every time the seller responded. I thought that the seller had figured out the perfect system to make sure the review never reached Support. However, it did reach support, and support resolved the issue within a few hours after I made the complaint.

While the concept is great and I hope a US company will copy this and create more honest competition. Fiverr based in Tel Aviv even a great idea try recently keep as much as possible money from the sellers. Not only the keep a high commission, the even take a cut from a tip both from the seller and buyer! So if a buyer wants to tip a seller for great work the will charge them extra to do so. Strange Business Set up :( In addition to this the now come up with an idea to take even more of your money, the ask sellers to pay per click to appear above other sellers :( is this honest? I hope soon that Microsoft or Google comes up with similar service! More honest!

Upon requesting order from seller. Seller delivered as promised but soon after week nothing work. I placed positive review and so on for seller. But had to cancel order in one week. Entire platform service is a scam. I tried contacting them no answer. I called my card they replied and blocked payment transaction. Now fiverr wants money anyway. They overcharged me 600$ for a service that they did not provide. For a review that is falsified as of now. But the moment I signed out fiverr ban me. Stating that email was sent out explaining what happened. No email was sent to me.
If I give a chance I would shut them down permanently. No star for this company. Stay away and don't even bother using this scam platform

It took about two weeks for me to get one gig. The customer is legitimate and very lovely. I am legitimate and very capable, so we hit it off. I knew there would be a 20% fee for me to pay, which seems steep, considering the service. What I didn't realize, is that the customer ALSO pays a fee of 5%. On top of that, in order to get my money out of Fiverr, there is an additional fee, which varies from $1 to who knows how much, since it varies with the type of withdrawal. Too many fees. I can't recommend this as a serious way to do business.

I rather go find professionals to do all my work. 90% people work here are amateurs.
That's fine just don't pretend to be pros.
It degrades Fiverr Company name. Just because we pay less doesn't mean quality should be less and if it should be, your company should warn most people work here is not professionals.
I asked one writer to write me a press release and he mentioned popular rollingstone magazine. I guess no one know what rollingstone is that you have to add popular adjective there.
And most people can't be focus on your need for longer time.