Fiverr

Fiverr has so many issues with their service providers that I don't see them staying in business. Several of my projects have been incomplete, tried to strong arm for more money before completion or simply have not replied to the business. There is a sense of laziness and an attitude of "you should pay me, but that doesn't mean I should do your work."

The support behind Fiverr is no better. I have had missing refunds, support that refuses to acknowledge that my work was not provided and inability to back up the buyer. It's a bad ethic to have, especially considering that it's the buyers that are allowing their company to exist and most of the time, we are contacting them because of unsatisfactory work.

There are a lot of sites that offer the same services with much better support and actual work ethic that has to be matched.

Most of those who sit offering their services on Fiverr are scammers. They think everything through in such a way that you will believe them and the stupid Fiverr staff will also believe them and will not return your paid money. Scam site. Please spread this information and do not use this platform.

If your forget your log in details you will get caught in this endless loop of incompetence. There's no escape, not even a way to contact the customer support. This alone will prevent me from ever spending money with this monumental $#*! up of a website. When I finally was able to google a method to contact customer support I was informed that there was a high volume of request, what a surprise! Sort it out for $#*! sake.

I think it's a great new business model. I've bought some gigs and, although the quality of services is not consistent, I repute this website to be a great source of cheap freelance work. Its diversity is impressive and, if I may say, one great point to improve would be ensuring the quality and trustworthiness of users and their gigs. Obviously I don't know which technical solution would be able to handle this, but Fiverr could grow into THE reference for freelance buyers and sellers if they could guarantee quality and reliability with 99.9% certainty.

After a year on fiverr as both seller and buyer, I have to conclude that fiverr is just cheating both buyers and sellers.
As a buyer, refunds are not being made to credit card or PayPal - unless you raise it with your bank or PayPal. A process which might take another four weeks.
As a seller, fiverr might block your funds even after customers gave you a 5* review and marked the order as compete.
Taking 20 % commission and having to wait for 2 weeks (+3 days if order is not marked as complete) to be paid should make competent customer support affordable.

I contracted a freelancer to promote a YouTube video. He stated he would get it viral over a 5 day exposure to over ******* people.
The first day it got about 3500 views. The second day 1200 of those had been removed by YouTube, probably because of the use of bots instead of real accounts. The third day it dropped another 800 views! And it stayed there for the remainder.
He then had the gull to say the job was completed and collected the payment.
2000 vies is hardly what I would call viral.
I complained to customer service at Fiverr and got a "that's between you and the seller" response and that they did not guarantee in any way customer satisfaction.
I have since cancelled my account and will never use them again.

I have been on Fiverr seeking employment as a virtual assistant. I continue to get messages from people overseas with broken English who just want to waste my time! I will take my expertise elsewhere.

It took me many months before I could start making sales and just when I did; fiverr had to request for my ID which I presented. They said I was not the owner despite seeing the name on my id card and profile. I guess i don't have to look same in a pic i took 2-3 years ago. Finally i was signed out and lost my earnings. Requirements sucks.

Fiverr is a buyer facing platform that treats freelancers with complete contempt. I rarely leave reviews but in this case I feel the reality is not being reported enough, and feel like I should. From bad customer support through to sellers being open to blackmail from buyers.

Sellers are unable to stop buyers from placing an order and if an order is unrealistic or the buyer has misunderstood, it is always the seller that is penalised by the stats system which awards 'Levels'

Impossible to get support from the website staff, generic responses and most of the time completely ignored.

It's fair to say through a 20% cut the website takes, I have made this company a fair amount of money and can honestly say have never been treated worse.

Fiverr customer service officers do not support sellers in any ways at all! Never waste your time and degrade yourself as a seller there. They believe the buyer without concerning themselves with the actual truth. Please think thrice if you are planning to sell your service there.

Buyer can walk away with the free copy of your work when the order is cancelled which is exactly what happened to me. Buyers can ask for extra work or change to a brand new piece of work without paying extra fees, and when you refuse, the buyer either leaves a bad review or request the resolution Centre to cancel the order, quoting that you are not qualified to do his work and the officer will just go ahead and cancel the order on his behalf.

Fiverr does not respond to customer complaints before 5 days the least. There is no phone number listed either for customer service.

Fiverr does not control quality of the IT (illustrators) freelancers it allows to open up accounts. In my case where an illustrator posed to know 2 and 3D illustration and promoted it on his profile there, was highly unqualified to do the work and could not deliver after making 3 attempts for over 9 days.

I am not satisfied with Fiverr and the freelancers it has on it website and after complaining on time and numerous times, it has decided not to return my 157 dollars and the company suggests that I give the freelancer "more time" when it's not a matter of time, rather performance!

The customer client don`t care about the buyers. I had one trouble with one order and they told me to sort it out with the seller, but seller had block me on the Fiverr, and the person from the customer support is like an robot asking same question and giving the same answers. So be careful before accepting a delivery from any buys you make. You might have a nasty surprise after...

System is rigged to take and hold onto your money. Both buyers and sellers pay high fees. Buyers cannot withdraw money if a job gets cancelled and refunded. Sellers have to wait two weeks to receive payments for completed work. It's 2020, this is not a technical limitation. It's a very poor ethics decision. Would leave a zero star rating if I could.

While I like the fact that people can get low budget professional services, I think $5 is an insulting amount to pay someone in today's marketplace.

At that rate, if the project takes 2 hours you are paying the person $2.5 an hour. That's slave wages. The site takes 20% of earnings, so a seller is really earning just $4, or $2 an hour.

I believe that, even if it takes an hour or less, it takes advantage of hardworking people.

I believe people working on the site should get at least $10. Five dollars is an insult.

It is virtually impossible to contact support if (and when) you have a problem with a seller, and from I can tell a seller can then block you from contacting them, once you realise they are not delivering what you have paid for. May only be $5 bucks, but its a total waste of $5! You are left with the fiverr website that goes around in "contact us circles" and nothing else…. Total waste of money.

So I contacted Fiverr to get favorites on my Etsy store. Pay them and almost automatically get an email response stating " they could not fulfill my order because they were out of town" what? Really? I was told I would be refunded. Ha ha not refunded but credited back to my Fiverr account. And of course no customer service, no email reply. Stupid me. Never again. Check out the fiverr reviews, I wish I had

I am a graphic designer Photoshop artist. I came to this site last year to freelance. Little did I know disappointment was waiting for me. Fiverr has too many graphic designers and you wont make anything on it because many are doing the same thing at low, average or high price (that's if you are a graphic designer). Further more people would only look for gigs with higher ratings and reviews.

If you are a designer, I advise you not to try this site you wont make money. Also the buyers request is totally useless. They won't even remove the request if the buyers had their request already taken.

I have actually had a very good experience with this site. It is a buyers beware but peer reviews can help you weed out the bad ones. I just wouldn't spend a lot of money with anyone until they have proven they can do the work... for $5 that's not so bad.

I have used fiverr for video greeting, birthday video, logo modification and business copy. All experiences were executed efficiently and the product delivered was excellent in all but one situation - where the service provider was easy to work with resolving the issue. I would definitely consider for future needs.

I bought a web development project on Fiverr and it was excellent. The seller was great at keeping my site safe and secure. They also paid a lot of attention to my needs and made a website that was exactly what I wanted. The site was top quality, looking good, user friendly and fast on all machines. The seller was easy to communicate with and always on time. Plus the price was very reasonable for the high quality service I received. Would recommend if you need a website project done.

I tried fiverr twice the first time the product created was so bad that my 10 year old could have done something that looked more professional. The second time the seller was late and than asked for twenty more dollars before I even saw any demo of the product. The customer service said they are not allowed to do that but that they had no way of enforcing their policies. The customer service for Fiverr is not good and they have no clue about customer retention. I will be trying one of their competitors to see if they can get the job done.

Website was poor for a new user. Spent over an hour looking for the "create a gig option" obviously I started by clicking on the start selling option but was only directed to "how to sell" page with a YouTube video of how their users are happy with the services. Not one option from that page to begin selling just a search bar to buy from their marketplace. Rough.

Fiverr is forcing me to work with an unqualified seller on my project! I don't have the time to teach this seller! Fiverr dont care about their customers only their own profits! I would not recommend i would use other platforms instead! Unethical!