Fiverr

The management is biased. I had been a 5 star seller till I had an issue with a person of a certain race they prefer. They sided with the con man (buyer) because it was one of their own kind and for FIVERR buyers are more important. The more I complained they downgraded me after 5 years of selling on their platform.

Just a BAD SERVICE for honest sellers. They have become bullies and they want buyers because thats how they get money in their bank. Sellers are at their mercy. Now they even downgrade your response time etc with some STUPID algorithms their backend developers are touting. I hope their demise happens soon and some new platform that respects the sellers start up immediately.

The designers are actually quite good but the site is glitchy. Customer service takes DAYS to respond and if you have an issue... you wind up going to several differnt people in customer service and nothing gets fixed. TOTAL train wreck and waste of time. Spend more money Go somewhere else. I feel bad for the talented desigers.

Dear all,

I refused to cancel the order after I have started working on it. The reason for the client was that he needs no more the project after ordering it.

Unfortunately, the consumer support cancels it.
The customer support response was:

"Your order was reviewed and the buyer had asked to cancel it since they didn't need the service anymore, being as the order wasn't delivered, we proceeded to cancel it. "

"We reviewed the order and being as there was no delivery and the buyer didn't need the order anymore, we can go ahead and cancel it."

I did not find anywhere this rule in their policies, so be aware that you could start working on a project and just before completing it, the client can change his mind and cancel it.

Best regards.

I created a gig on this site. They blacklisted me without notification. After that, they sent me an e-mail about not delivering an assignment on time. How was I suppose to complete the assignment if my account was deactivated?

I've dealt a lot with outsourcing graphics work to people all over the world. I myself am a graphics person but find it easier to outsource some work. Used fiverr once and wouldn't use again. After posting a very clear brief I got spammed by idiots who clearly hadn't read the brief. The person I did put the job to (not for $5 but $35 to hopefully get some quality) then fed me lines of rubbish and failed to deliver the work. This is currently in dispute but the reality is if you want dodgy Asian talent who may or may not deliver (let's not even talk about quality) outsource your work elsewhere.

Hello friends, I know there have many gigs on Fiverr. But I have found the best facebook marketing expert on Fiverr. Who boost my sales within 60 days. I love his service (www.fiverr.com/samdotdesign)

Asked for transcription service that turned out to be useless. When reaching out to fiverr, customer service just said that I wasn't allowed to get any refund or assistance because of personal preference.

Honestly this is the absolute worst service I've ever ever used.

Absolute amateurs and support offers token solutions!

I would have preferred to have spent my $100 bucks on a few drinks than on this sham of a company.

I came up with the design my self and I couldn't even get my seller to align letters in a straight line...

Logo was disproportionate to text. My 8 yr old could do better!

Wasn't expecting miracles but when your logo is just an "L with a full stop after it@ you gotta ask yourselves wtf are these people doing.

Couldn't even get my guy to long up the full stop with my L...

As for colours I had to keep reminding I'm of my colours...

Useless useless useless - he asked for a second chance I'm still waiting...

Off to my designers

Not bothering to try and get my money back but hopefully it will prevent some other s much from wasting theirs!

I paid over $3k for my project and have no project to account for. Fiverr will not even respond to my requests for help. They keep saying my case is "resolved" but I am out a lot of money and have nothing to show for it. I am disgusted. Do not use them, trust me.

For buyers be carefull...There are alot of sellers where you order that try to steal you app or website. When you report them there is no refund and fiverr support block you account. So the refund is a big lie. This are criminals they block honest buyers and protect scammers.

Becareful when you send data for work to be done. Some seller ask to see your data before agreeing to take up the gig. They will come back and inform you they can do the job. All they wanted is to collect confidential data.

It's been 10 days this Michael Payton is doing 1 business logo and he can't complete it and he won't give me bck my money. That is his name on fiverr and they are not responding to my refund request. The logo looks like a 3yr old made it and he's just sending me random colors after I request a white diamond he sent a purple one then a blue one I'm fed up from the 20th November he's making it today us the 30th Nov.

I contracted someone to do some quick word press fixes. I laid out what needed to be done - moving pics and text, creation of a form.
They deleted work of mine they weren't supposed to touch, reconfigured pages that makes it awkward to read and resized a calendar into a postage stamp.
It's not like I was getting it for 5 bucks... I paid almost $50. And am out of luck. The seller won't respond to emails and did about a half hour of work (maybe) on the site. I have put in a dispute, but from the looks of things on here, it won't go anywhere. Oh, and he said he was in Toronto Canada, but is actually in India (just happen to have a map on my site that shows where the users are located.)
Won't use this site again.

Ordered an ebook from laurameyers, $105. Work came in, was SO bad. I'm a Realtor, she bashed Real estate agents, Made me NOT want to buy a house. Had a lender review her info, he Googled some paragraphs found the articles they came from. I wish I could upload the work here. I own the copy so if anyone wants to read it email me, I'll send you the file *******@yahoo.com.

I needed a logo for a website and chose a seller. I think that they were not able to speak English well enough to understand what I needed. After going back and forth multiple times, I gave up and lost my money. All I needed was a white logo with a transparent background. First I got the logo in black and white with a black background. Sent a message, then received the logo image but the entire thing was transparent! Wow. Deactivated my account, then received an email telling me that they disabled my account because I violated their Terms of Service. What? What a waste of money.

I was a new seller to fiverr. I got labeled a 'rising star' on there, which was really weird, because the counter on Vimeo where my video portfolio is posted, said 0 people had looked at the portfolio. My first paying job on fiverr was cancelled after I delivered the work. The client can use my work because he already downloaded it, and fiverr gladly refunds him the money he paid because he "disputed" the order after I delivered it. I get nothing for days of work. Additionally, I had to quickly reply to many spammy messages because if you don't respond it lowers your response rate. Overally a really bad experience as a seller.

We were using some of there freelance writes to help with copy for our website sfelectronics.biz and we found out the writer was copying another website word for word so we asked for a refund. Fiverr instead blocks us from using the site. There a joke

Awesome website and services. If you are a seller, Be honest and be patient you will gain great money. If you are a buyer, just try to chose the right seller, and understand how the website works. If you get scammed, you should contact customer support and you will get your money back within few days.

I never had a bad experience with fiverr. I work there for 5 years.

I have been a buyer for about 6 years, mostly book cover designs, the people I use, are ones I have built a relationship with, the cheap ones are not always the best, but with me its been trial and error.
I have also been scammed by web designers, the Far East sellers. That cant speak English very well, and are very poor at communication they are the worse!

Terrible experience as a seller. They always had problems with the description of the gig, the gig's category and there wasn't even a category for photo editing and correction. My gig was 3 times under review by the staff and on the 4th, it was removed by them.

The terms and conditions you are following is not up to the mark. I did not violate the term and conditions. Buyer did not read my gig description that s not my fault. But fiverr supported him. And 2nd buyer did not come for 15 days online or did response to me, again that was not my mistake, I was asking him question regarding gig but he did not reply. Then with the help of fiverr support again they blamed on me.

Fiverr do not see that whos fault is that. They are just following their worst terms and conditions. I also worked as buyer and spend thousands of dollar and as a seller I had great rating and reviews. But they do not value anything.

Scam. You pay for a gig, they seller delays, then offeres refund. If you take refund it is stuck in fiverr's system forever without ever a change to get it back. If you wait for the artwork, it is corrupted or crap. Complete scam to rip you off. 50$ st a time.

I have ordered the cheapest business card design to try it. I was very sceptical about 5 star rating. Tou get what you pay for. The seller never sent my files. I designed my brand logo just needed quickly design of business cards. The buyer sends my the first sample and my own brand logo has a watermark of Fiverr. The buyer demands rate her service for exchange of files. I did. 19 days later nothing, no files, no business cards. I had to cancel very inportant meetings. The reputation management of Fiverr is manipulated and serves as a bait to increase the traffic to their website. In reference to the privacy of our data, Fiverr does not sign NDA. Which means 2,000,0000 ideas and information pertaining to the businesses, books, publications are flowing and disclosed to the world of millionaires who are hungry for new ideas and have funds. I am taking it to the next level. I will write to all newspapers and tech hub.com. Thus bull crap needs to be stopped. Tatyana Li