Fiverr

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I earned lots of money with my experienced team in one year. Many overseas clients were happy with me they posted excellent reviews for me. Fiverr just blocked my account because buyers contacted me on my email. Thats really poor by fiverr.

There is literally NO customer service. I had a problem where the seller did not deliver the product, so I wanted to cancel and receive a refund. There is no phone number. They redirect you in an endless circle where it is counter productive, in hopes that you will simply give up. The rating system is a joke. You're not allowed to give a bad review if you are dissatisfied, and everything is the buyer's fault. DO NOT USE this site!

I fell into the same trap! Paid $160! For service that was never done. They all claim they are professionals but none of them knows what the heck they are doing! Communication SUCKS and nothing gets every done. I wasted month of my time and money and now I have to start over again.

Beware of the trick. Sellers run the time out and only after complaining they demand you approve delay in order to save ratings. After you approved they are sending blank or an attachment not at all relevant to the work. Just a scam to keep the ratings up.

The other problem is they claim to have NBA's and certificates from Ivy League colleges or any college all when they don't have any type of education degree or certificate. You'll only discover after the work is submitted- A waste of time and money. Beware

I agreed to a 10 day deadline for an animation project with a seller with up to 7 revisions. He barely made the deadline for the first delivery and it has been an average of 4 days between revisions with poor communication and poor revisions.

I wanted to leave a review of the seller but fiverr disallows that after 14 days after the "delivery". $#*!ed policy. I just want to warn other buyers about this guy but I can't leave a review and the work is still unfinished. Horrible experience. Stupid review policy and useless customer support.

I ordered a simple Logo a week ago - still not delivered. I provided feedback, colors and images I liked within 1 day. Of course I was charged already. Charge should be only 50% upfront and 50% upon delivery. Late delivery by Fiverr lowers the price.

I have used this site many many times, its pure toxic, the seller just want to get the job done as fast as possible to keep there fiverr reviews, They don't have any real person concern for the customer, they just think about there reviews. Also how on earth do all the amateur sellers on fiverr all have 5 star feedback, please think very carefully before using fiverr.com

I have worked with Fiverr for over four years. I rejected several questionable customers, and for doing so, I was demoted,' although I had a 5-Star ranking. Because I complained, they removed my gig, with no credible explanation. These people are a bunch of scammers.

I ordered a logo, got one (very fast), which I really liked (and I gave a tip as well) and yesterday I found out that this same logo is used from the Australian Health Party... fortunately before printing my business cards.

For me this is fraud to tell that a special logo is made FOR you... and it is just copied from wherever.

August... I wonder why the company did not approach me... bad business practise!

If you are up against a deadline and see a great opportunity to contract with an artist... and let's say you even want to pay top dollar ($75 not $5) - expect the run around with no ability to actually contact the artist and no respect for your deadline. Further, no clear way to contact Fiverr. I now have an AMEX dispute with the company. Excellent first experience. Thanks (100% sarcasm)

Sellers, even with a good rate, are not professional at all. Even when they admit it by writing, the customer service is not able to judge and force you to pay for a service that it's completely useless, more due to the terrible delivery and damages caused.
Why pay a platform if they are there just to get money and not to moderate?
I would like to find the way to low rate the seller in question, but the customer service makes it as difficult as possible, till now in my case, impossible.

I hired Fiverr social media and experts. They essentially hacked into my business accounts including email, store, social media, etc and took over. No longer have the business that I created. I'm out the money. I'm out the time. No safety net on Fiverr. Most FIFA involve tech, buyer beware. You could lose everything and they will do nothing about it.

I've ordered from a few different vendors and was very happy with the results. However, the Fiverr website and customer service absolutely suck. The site is not user-friendly at all. To me, that's a sign of a company that doesn't give a s__t about their customers. There are little to no proper directions on basic ordering and other basic functions. Don't even think about 'customer service' - they really discourage it. After several frustrating attempts to send $$ to a vendor, I decided to check out reviews. Needless to say, Fiverr got bashed by MOST reviewers for similar reasons. So, carefully choose your vendors and you should be happy. But don't expect much from Fiverr themselves.

I accidentally ordered a service that I did not want and I went to cancel it within a few minutes before the seller had started the work. The seller refused my cancellation and said that cancellations make their reviews negative. I'm not entirely sure why they do not have a cancellation policy that is both safe for the seller and buyer but they seriously need it!

Also after attempting to cancel the order they automatically terminated my account.

Terrible service.

Just try to navigate their website. As a buyer of these type of services for many years I can only say, I tried to find my "seller" and the site is so poorly constructed that you'll literally waste hours there. They don't allow you to alter or pick your own deadlines so your seller is pushed to get something / anything out to you without feedback. They're all apparently terrified to not receive payment for their work! But what a waste of time for business men! Customer service?! NONE. I wanted to fund my sellers account before leaving for a trip. I received no response after a week. FINALLY, my credit card rejected 2x and when I asked Chase why they said all transactions are originally rejected because of so many complaints! Well I met some decent sellers, it's so sad that they are tied to this horrific company. Yes Fiver r stings!

Great website! Have always enjoyed coming here for good deals on little things I need help with. One thing is, sometimes people aren't able to complete the gigs as expected, but you'll find someone to. Would recommend with confidence.

Now, here's the thing that I felt was bad about Fiverr. Of course they can't always prevent scammers from being on there. However, if you leave a negative review for a seller they have incentive to refund you.

This is important. Refunds come in as a request. If you accept, you have "canceled" your order and thus can not leave a review because Fiverr treats it as if you never received/paid for the service.

So you'll see all these shady sellers with 5 star ratings and wonder how the world that's possible. Simple. Most people, when presented with the opportunity, take the $5 back rather than paying $5 to leave a review for someone else's benefit.

Kinda crappy, right? Fiverr, by design protects scammers. I don't think it's intentional, it doesn't help them to have externally negative reviews of their service (since you won't find them on their site)... But it is nonetheless a thing.

Fiverr is a joke, a complete waste of time. I wanted to get something done there, created my own gig, and got about 15 sellers offers. These sellers were barely literate, spoke horrible English, did not understand what to do, and were unable to follow basic instructions. After reading the reviews from former sellers here, I can understand, that no reasonable seller is going to work with Fiverr on a long term basis. The website itself is very user unfriendly and customer support non existent. I would advise everyone to stay away from it. Also stay away from someone named Tom Jandula. He sells expensive online courses claiming he is an expert in outsourcing, and then he recommends using Fiverr:-)))

I've tried many times to make gigs and every time Fiverr rejects my pictures because they think I'm stealing them. I sent Adobe XD and Figma sources to support, but these "dudes" don't want to listen because they only need ". AI", ". PSD", ". PSB". It seems to me that the "dudes" who work in those support disgrace the American nation by exposing them as morons. It is not possible to explain something to technical support, because they, like robots, do not perceive information, but only send links to their rules in response. Terrible platform. I left there forever and today I will post a correspondence with screenshots so that bloggers talk about this service.

I've tried fiverr a few times. Each and every time I received utter garbage. Do not trust their profile or bio summaries. I've hired straight up ivy league school grads (that's what they say anyway) with hundreds of reviews who charge top dollar who spat out material that my 14 year old nephew could write better. They don't refund you either. And a warning to all... many will hack your Fiverr account for your information. One of Fiverr's power sellers (hundreds of positive reviews) did it to me to extort a positive review for shoddy work. It was obvious he had done it before. Don't trust the positive reviews that the sellers have.

Don't use this site.
I have been scammed on FIVERR by an artist.
I asked for fifteen illustrations. We corresponded regularly. The last week I got all these very lame but very creative excuses which made me suspicious.
On the last day she sent one... one painting used on her website as an advertisement.
Nothing to do with my order. That was it!
The customer service is terrible. I filled in and tried to send their form ten times without success.
I raised a disputed with PayPal. They responded then but can't get money back.
They don't appear to DO anything about scammers. They are just not interested.
They are not interested in the people using their site either.

Since they don't have a vetting process even for the high skill areas like software, accounting etc. many sellers are completely inexperienced. In addition, Fiverr provides them the wrong guidelines, which validates their wrong approach and make them confident in their mistakes. For example, we had some website development work and apparently filling out 8-10 questions is the prerequisite of estimate and paying the fee. No where in the process detailed requirements comes into the picture, which will naturally lead to poor delivery. Multiple developers confirmed - that is the Fiverrs methodology. So on top of being experienced, rookie suppliers now learnt to do things the wrong way. So you have to vet many many suppliers to possibly find one experienced one. We see that the experienced sellers are leaving this platform, because it failed to distinguish the experienced contenders from inexperienced pretenders.