Fiverr

We are buyers. This is a story about losing customers quickly.
Teh first impression is that the site is nicely organised and its quite easy to find the right candidate(s). We negotiated our first project with a seller. All good. Seller sent an offer. Great.
We are not able to Accept the offer. Weird. We jumped through a few hoops, discovering that we had to complete some more details. Fine.
But we are still not able to accept the offer. Then we discovered that all messaging is blocked.
Ploughing through forums (always a bad start in our view) we understand that Fiverr has an anti-spamming policy. Which is admirable. We had a negotiation with one person, resulting in an offer. Thats not spamming.
Then we tried to lodge a support case but could not proceed because we didn't have an order. Correct, we can't accept the@#$%&* order.

We simply closed the account. Can't be bothered wasting time on a platform that aims to throw up barriers every step of the way.

Fiverr has a bunch of unprofessional freelancers, very bad services and output. I belive that the reviews are fake. They are spending millions on advertising the platform, but it's really bad customer support and bad services. I don't recommend it at all.

I have not use them for over a year so it's conceivable that things have changed.
Spoiled by success?

I have used this service more than 20 times for very VERY good work. The few times it wasn't up to par, I would get a refund.
The only way I can explain so many bad reviews is that buyers were not careful and so got connected to bad providers.
Nevertheless use common sense and you will more than likely also end up wanting to write a good review.

Totally SCAM.

1. They take 15 or more days for paid to seller.
2. They cut more than 20% commission every single sell.
3. Too many Seller make copy but they didn't have any qualification to work.

And many more. Just avoid.

I tried to make a new logo for my company. I thought I can save a lot of money by working with the graphic designer at fiver.com. However, the quality of service was horrible. The designer didn't follow my request at all. She created something totally different from my re quest. Although I was upset, I asked to revise the logo politely and gave my direction very precisely. At that time, the designer gave me something outrageous; just trying to piss me off. In stead of responding back to the designer, I requested fiver.com to refund my money. However, the customer service ignores my request for a week now.

The site search is not accurate and doesn't capture the tags of all the gigs, and they preach about this proudly proving that they are boosting the sellers who they want (their friends) who mostly don't have high quality products to offer especially in the promotion field. And what's proving clearly this too is that they feature their friends sellers gigs, and giving false unprofessional excuses to the real top sellers just for closing their accounts. Fiverr will fail...

Fiverr.com is an awesome place to find small services, like videos for valentines day and christmas, eBooks, etc.

The idea is brilliant however some sellers are simply trash. It is not Fiverrcom 's fault but that ruins the idea sometimes.

Extremely disappointed. Sellers make the proposals and cheat you. Promising everything, delivering just fraction of the order and promise. 5 star rated people deliver extremely low quality work asking 180 EUR for this, delivery is late even with 2 weeks delivery time. I am not able to cancel the order. I am not able to get my money back and the support does not answer. Never again!

Unfortunately the final order wasn't as I'd hoped it would be. I found that my seller did not speak native English, the language was repetitive, passive and there were some grammatical errors in my CV. The order was not delivered within the set time frame and looked rushed when it did arrive. No covering letter was provided. Price seems too good to be true and it is.

I have done a task of small web development and seller get the work and also give me good review after 2-3 day the seller cancel order and my money taken from my account.
And i have contact fiverr support but that support say me they can't do any thing

I could not login onto the site as the green login button is not working. Emailed customer service and they are telling me that I have a duplicate account that locked me out. This is outrageous. How can i possibly have 2 accounts. Instead of fixing the issue, they cancelled my orders. Avoid this site as the customer service is horrible and they should really find a better website designer.

No customer support of my issues. I only received one email and it was a lame excuse for not refunding my money. My response with a question in my email was never returned. No further tickets were answered.
I went to my cc company to report a dispute and they filed it. Fiverr answered but did not provide a reasonable answer except to close the dispute with my cc co and to only use fiverr c/s to resolve issue. Which does not work obviously.
How ridiculous but true. I will be filing more complaints with FTC and my state's Atty gen.

I have yet to enjoy working with this company. Our of 5 hires, none completed their work properly. From Logos to websites and stationery, the sellers know how to work you to get positive feedback. If you are not completely satisfied, DO NOT COMPLETE YOUR ORDER. The worst scammer asked us to allow them to complete an order later because a relative had been in an accident. In exchange for a positive review, they would do additional work at no charge. We have heard more than enough. Do not use this company!

Frustrating. The people performing the work are good. My comment is about the issue that I am not a Robot check system. It is broken. I clicked on 50 images. Felt like a Pavlov dog. For such a professional site the people running need to take have one of the Fiverr designers fix the site as they can't seem to create a site that is functional. I am done with Fiverr after my first project is completed. Bottom line is simple, the people doing the work on Fiverr are great and like to work with them but the people running the program can't seem to create a platform that works properly. Too much hassle to log in over and over and over just to respond to a response. Sorry I am not a Fiverr Pavlov dog. Training is over.

If you are a potential buyer assume the following:
1. The seller's photo is not a photo of the seller.
2. The sex of the seller may not be as represented.
3. A claim for fluency in a language e.g. English is incorrect.
4. An expertise claimed is absent.
5. A country in which the seller lives e.g. USA is fake.
If after having considered the above you are still interested then:
1. Pay only by Paypal.
2. Get ready on the delivery date to access the Resolution Centre and ask for a refund.
3. If Fiverr offers you a credit write to Fiverr support and demand a full refund of all moneys including processing fee to be refunded to your Paypal Account.
4. If that doesn't happen take it up with Paypal.
5. If there is still a problem consider reporting Fiverr to USA regulatory authorities.

Hired a "guru" who didn't have the knowledge required to complete the job he was given, despite being given a detailed specification before he accepted the job.

When he realized he couldn't deliver, the seller opened a dispute in order to cancel the job. When this happens, the buyer is refunded in the form of "store credit" (minus a processing fee) rather than receiving a refund to the original payment method.

My Fiverr account has now been frozen as I opened a PayPal dispute in order to claim a full refund. F**k 'em, it's not like I was planning to use them again anyway...

Scummy business. They're parasites really - they take a 20% cut of the seller's fee in return for doing nothing. Given that, I suppose it's easy to understand how buyers have to deal with lazy, unmotivated sellers.

Only negative experience here

FIVERR-Support is supporting fraudulent activities.
Support is delete deals and other buyers prefer for all buyers.
I warn here no logos to buy! Graphics / Logos all stolen works
They will have problems if owner information
Copyright:)
Dont support this fraud site!

I have used fiverr before and it was ok but not great. This last time was the worst experience ever. A provider named csssandra promised to deliver a single page website design in 4 days. 3 weeks later after demanding more money it is still not done. They keep arguing over what is done and some places on the page still has latin words on it and says literally "your name here". The customer service is terrible and refuses to refund my money. I started with one person and they were terrible and I got a refund and I was not allowed to get my money back and had to hire someone else that cost more and that is how I ended up in the circumstance I am in right now. Just an absolutely awful experience and I would not recommend them for anything, ever.

First let me say, I have used them before with good results - however, recently I paid $25 for a logo and did not receive anything near what I asked for, even with several attempts to contact the vendor. I then contacted the company asking for reimbursement a while back and have heard absolutely nothing. Not good service at all.
Tom Forst

I tried to sign up and low and behold can't add my phone number to get up and running, so I can't complete the sign up process. So sick of wasting my time on sites that are supposed to help people find work.

I paid for a gig. The seller cancelled on the day the gig was due to be supplied. (5 days after payment. No prior warning given that he might not be able to fulfill.) Refund was not automatic, I had to write to customer service who very kindly (sarcasm) reminded me that there was only a certain number of refunds allowed. I still had to pay a 50c processing fee even though my time was wasted and the order was not fulfilled. There was no recourse for the seller - because he cancelled there was no way to leave feedback.

Beware I used a few people off this site to help promote and draw traffic to my website a total rip off all they did was use a software program to keep clicking on my website and it completely shut my website down I had to call my hosting provider to get it back up they good for logos, word press but promotions, web traffic and marketing. Beware

I just wanted to take a couple of seconds to stress a point of view regarding Fiverr. Fiverr is exactly what it promotes itself to be. It is a cheap gigs platform where all incompetent scammers have an opportunity to prey on people looking for cost effective work to be performed. The idea behind providing a free platform for offer and demand exchange is great but it comes with consequences to the users. The winners in Fiverr are the lousy freelancers and Fiverr owners. The big losers are the ones that use them :) so bottom line is you get what you pay for! If you want good quality work, I suggest you use other quality platforms that use quality and evaluated freelancers. NOT the cheap Fiverr! Good luck!