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FiverrReviews 1,136

1.5

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Fiverr Reviews Summary

The company has garnered a mixed reputation, with some customers appreciating the affordability and variety of services available, as well as the potential for building long-term relationships with freelancers. However, significant concerns dominate the feedback, particularly regarding delayed payments, unresponsive customer support, and a perceived lack of accountability for both sellers and buyers. Many users express frustration over unresolved disputes and the platform's failure to ensure transparency and quality among its freelancers. This highlights a critical need for improved customer service and stricter oversight to enhance user trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
281
value
270
shipping
177
returns
207
quality
256
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Pakistan
1 review
0 helpful votes
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Free palestine israel is terorist state
Free palestine israel is terorist state
Free palestine israel is terorist state
Free palestine israel is terorist state
Free palestine israel is terorist state
Free palestine israel is terorist state

Date of experience: October 12, 2023
Belgium
3 reviews
1 helpful vote
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Fiverr are criminals
October 5, 2023

For buyers be carefull...There are alot of sellers where you order that try to steal you app or website. When you report them there is no refund and fiverr support block you account. So the refund is a big lie. This are criminals they block honest buyers and protect scammers.

Date of experience: October 5, 2023
Spain
1 review
0 helpful votes
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Be careful
October 5, 2023

I had 2 very bad experiences. 1. I contracted a guy from India to increase backlinks to my business directory. After the service my website increase traffic from India to register companies to get a backlink from my site.
2. I have contacted with an ai developer to develop an innovative ai software and he took the idea and then rejected my project.

Don't waste your time, they are pirates and not freelancers.

Date of experience: October 5, 2023
California
1 review
2 helpful votes
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I bought a web development project on Fiverr and it was excellent. The seller was great at keeping my site safe and secure. They also paid a lot of attention to my needs and made a website that was exactly what I wanted. The site was top quality, looking good, user friendly and fast on all machines. The seller was easy to communicate with and always on time. Plus the price was very reasonable for the high quality service I received. Would recommend if you need a website project done.

Date of experience: October 4, 2023
Florida
1 review
3 helpful votes
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Buyers please be aware! They made it so difficult and complicated of a simple refund and gave too many BS! For someone who already spent thousands $$$ on this platform and asking for a very small refund going thru this kind of treatment, I can't imagine what other people going thru. This company needs to shut down immediately and needs to be accountable for their actions. No wonder why people screwing this company across all online platforms. My advice to you is this RUN MY FRIEND RUN SO FAST!

Date of experience: October 2, 2023
California
1 review
1 helpful vote
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I bought a service on fiverr but did not receive anything yet. The deadline already passed and the seller does not respond to my messages.

Date of experience: September 30, 2023
Texas
1 review
0 helpful votes
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I hired an expert on Fiverr to fix a bug on my website and he did a great job. It took only one hour and everything was perfect.

Date of experience: September 27, 2023
Florida
1 review
1 helpful vote
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We have used Fiverr for many projects and have always been very satisfied with the work of the freelancers. We have gone through many companies before finally connecting with this freelancer and after so many successful designs we now can say our search is complete and we have found a great company with excellent service and the talent to boot! Can't say enough good things about this company.

Date of experience: September 25, 2023
Pakistan
1 review
2 helpful votes
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I've been an earnest seller on Fiverr for over two years, ascending to a Level 2 status, and investing in their learning programs and skill tests to hone my offerings. However, a sudden and unexplained permanent account block has utterly soured my experience.

Initially, my account was temporarily restricted due to certain GIGs I was offering, which were allegedly against Fiverr's guidelines. The bewildering part is that these GIGs were previously greenlit by Fiverr's support team. The restriction cited my guest posting services, a category which remains abundantly offered across the platform. Despite my meticulous effort in providing a plethora of evidence including screenshots and ticket IDs of prior approvals from Fiverr support, the cloud of misunderstanding wasn't cleared.

This review is a sequel to a previous attempt to shed light on this bewildering scenario. I furnished every piece of evidence imaginable to showcase the legitimacy of my GIGs and compliance with Fiverr's terms, yet my account continues to languish in permanent suspension with no channel for appeal.

What adds insult to injury is the blatant double standard observed on the platform. Several other sellers continue to offer identical guest posting services unabated. Having served as an editor for Good Men Project, I observed firsthand how orders for Good Men Project GIGs from other sellers were routed to me for publication. This flagrant disparity is not just unfair, but shatters the trust and effort of dedicated sellers like myself.

Fiverr's refusal to re-assess the situation despite glaring evidence speaks volumes about the lack of backing and respect for loyal sellers. The saga has been a stressful ordeal, denting my professional reputation and financial standing.

Once a staunch advocate for Fiverr, I now find myself unable to endorse the platform due to this unjustified treatment and glaring lack of transparency. This episode has been an enlightening, albeit disheartening, peek into how swiftly a platform can alienate its loyal service providers sans a valid reason and devoid of a resolution pathway.

I ardently hope no other committed seller encounters such a groundless debacle on Fiverr. I would urge prospective sellers to explore alternative platforms where their professionalism, dedication, and earnest efforts are recognized and upheld.

Date of experience: September 24, 2023
Texas
25 reviews
39 helpful votes
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This site is a great resource for purchasing cheap assets for websites/print/video. I have purchased illustrations and backing music tracks. With pricing, you definitley get what you pay for so remember that when bidding jobs out. Also, several artists will advertise their prices "start at" $20. However, in my experience, once you discuss details, you never get a job completed at the lowest price advertised and I have been asked for $10 the amount at different times. Be careful to read the reviews of the artists you work with as some take a very long time getting final products and some have very poor English language skills which can make the design process arduous at times. Also, be sure to specify the file formats you need because if you accept a final product and later need a different format (for print for example) you can expect to pay again. Overall, this is a good resource to have avaialble, just remember the results can be hit or miss depending on the artist(s) you work with.

Date of experience: September 22, 2023
Italy
1 review
2 helpful votes
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After what felt like an eternity, the payback company name on my post has successfully recovered a significant portion of my lost investment. I cannot express how relieved and thankful I am for their unwavering commitment to helping scam victims like me. Their expertise, professionalism and unwavering support made the whole journey bearable. If you are facing a similar experience or if you have already received a victim message to help you recover your lost money.

Date of experience: September 16, 2023
Argentina
1 review
0 helpful votes
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Promoted Gigs
September 15, 2023

Since the appearance of the promote gigs, they have taken jobs away from many people unless you pay a good amount in addition to the 20% that they keep of the profits. It's crazy...

Date of experience: September 15, 2023
South Africa
11 reviews
3 helpful votes
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Fiverr is the right place if you have skills and want to be your own boss.
Nowadays it is the time of freelancers and other people who can work from the privacy of their homes.
And the great thing is that such people can earn more than the average person doing a 9 to 5 job. Although I must say that I have a huge respect for blue collar people too.
But I feel like I am more productive when I can choose the schedule I want and when I can set the deadlines for myself.

Date of experience: September 15, 2023
Canada
1 review
0 helpful votes
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Wonder job
September 10, 2023

I use Fiverr for quick and accurate translations. I also had several of my books translated. These people do a fantastic job.

Date of experience: September 9, 2023
Texas
1 review
0 helpful votes
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Wonderful
September 10, 2023

Excellent experience working with Fiverr. At the beginning the website was a bit buggy and crashed while loading. They have fixed it now and it works now.

Date of experience: September 9, 2023
Texas
2 reviews
2 helpful votes
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Web Design
August 15, 2023

We were scammed on fiverr by a website developer, who never finished the project. He started a template and never completed it. He prolonged the project time on purpose. And us not being familiar with the return policy he made sure that he extended the time period to finish the website before we could get our money back, give us many excuses. He refused to communicate to us and Fiverr ended up siding with the web developer. We hired the guy in December and still don't have a finished website. First excuse was a car accident, the no internet in Pakistan, then he stopped corresponding. 600.00 lost. I highly highly recommend you going with another option, fiverr is deplorable.

Date of experience: August 15, 2023
New Jersey
3 reviews
17 helpful votes
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Since they don't have a vetting process even for the high skill areas like software, accounting etc. many sellers are completely inexperienced. In addition, Fiverr provides them the wrong guidelines, which validates their wrong approach and make them confident in their mistakes. For example, we had some website development work and apparently filling out 8-10 questions is the prerequisite of estimate and paying the fee. No where in the process detailed requirements comes into the picture, which will naturally lead to poor delivery. Multiple developers confirmed - that is the Fiverrs methodology. So on top of being experienced, rookie suppliers now learnt to do things the wrong way. So you have to vet many many suppliers to possibly find one experienced one. We see that the experienced sellers are leaving this platform, because it failed to distinguish the experienced contenders from inexperienced pretenders.

Date of experience: August 13, 2023
California
2 reviews
6 helpful votes
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I had been working deligently on my SEO work for my website myself and was doing pretty well. Then everything went sideways when I tried several "SEO" people on fiverr. I mean my rankings actually went DOWN! They did black hat SEO and could have gotten my website delisted off of Google! Complete waste of money. I also tried them for a logo and as it tuned out, the same logo had already been used by another company when I searched the trademark database. Fiverr is full of the lowest quality workers that have no real skills except for that they give themselves a title. It's full of beginners with no education nor qualifications. Fiverr accepts everyone and at any age and they don't care if someone is qualified or not. They don't check anything; anyone can give her or himself a title of whatever they want. The only thing Fiverr cares about is making money off of a bunch of stupid people, buyers and sellers, lured by super cheap prices. Sorry! But yes, I was one of the stupid buyers, many times over and each time I got crap. Yes, like you, I was lured by super cheap prices; but then I ended up being the real loser because I got nothing of value in return. It's like throwing money out the window and watching it float around and fly away. It's complete bologna. Complete waste of time and money.
Fiverr is low-no quality work.
(I uploaded one of my receipts to prove that this is a real review).

Date of experience: June 14, 2023
California
7 reviews
4 helpful votes
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NOT INTUITIVE- I originally set up my account to hire a web developer but now I'm trying to set up offering of my business services but it's impossible to figure out how to do that on the platform. Extremely frustrating experience I've been on here 20 minutes and have gotten nowhere - it is very unclear how to even upload my photo

Date of experience: May 10, 2023
Pakistan
1 review
0 helpful votes
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Fiverr is a good platform for new freelancers as it is straightforward and free to create an account as a seller. At this time, it has become a viral platform,.

Date of experience: April 7, 2023

From the business

Fiverr is the world’s largest marketplace for creative and digital services, including graphic design, copywriting, voice overs, and music and film editing.
Fiverr is changing the way the world works together by giving entrepreneurs, freelancers, small businesses and even enterprises the resources they need to get things done.


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