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Virginia
3 reviews
11 helpful votes
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I really like Fiverr. I use the site all the time for various needs related to my business including voiceovers, social media graphics, web design, Google indexing, Logos, ads, etc.

I have been pleased overall and there are a few freelancers I use on a regular basis. Just make sure you check out the person's profile. I tend to use Level 1 and Level 2 sellers. I've only had a few gigs that didn't turn out the way I wanted, but overall, I've achieved a lot of goals through Fiverr and plan to continue using the site.

Date of experience: May 2, 2018
lisa s.
Ohio
1 review
3 helpful votes
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This is the worse place!! They make all kinds of promises and take your money. When you contact customer support, it's...."sorry about your luck" And then they want you to give them more money with another scammer. If you want to throw money away, at least throw it in the streets. Maybe a homeless person will find it and have a good meal. This place sucks!!!!

Date of experience: August 2, 2017
Canada
2 reviews
12 helpful votes
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Copyright violations
September 8, 2018

A lot of sellers on Fiverr are selling stolen copyrighted materials like videos, logos, etc.
Fiverr knows that very well and they are partners with those thieves. If you open a ticket, they will ignore it and close it. They simply don't care. They care only how to collect money in any way. No ethics or morals. Fiverr are a bunch of thieves and most of their sellers.

Date of experience: September 8, 2018
Florida
1 review
7 helpful votes
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Majority of sellers are scammers, no real way to tell who is and who isn't. Fiverr doesn't care. Even if you get "refund" fiverr still keeps their service charge. Also I said "refund" because it goes back as credit to your fiverr account even if you pay with credit or paypal. You have to open a special request to actually get you money back... of that even works...

Date of experience: May 27, 2017
New Jersey
1 review
5 helpful votes
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I had to report over 100 scammers on fiverr.
They claim they're native English speaking copywriters and they reside in the US.
90 % of them are from NIGERIA and the rest are from other countries. Only 1 or 2 out of 100-200 copywriters are actually English speaking.

I reported all those to fiverr and told them this is fraud and deception.

They suspended my account instead of correcting the fraud!

Fiver customer reps do never care about any of these. Days later I received a canned marketing message. But I have checked the reported profiles weeks after they're still there with misinformation.

Immoral people are there.

I'm kicked out.!

Date of experience: June 14, 2017
India
1 review
1 helpful vote
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Fiver only keeps exploiting users to make money and has no respect for its users. I have not been able to access my account for months. My money is also blocked. They are just not letting me access the account even after entering the correct login details. Their customer support is not being helpful at all. I think they have found that I wrote negative review about them and that's why they are not letting me login.

Date of experience: October 22, 2021
Tennessee
1 review
2 helpful votes
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They hired a scammer and he took my money and they said pretty much its not there fault. He ask me to paid outside there site. Pressured me and they did not care. I will tell everyone to never use this site because they are all scammer... even the company!

Date of experience: October 9, 2021
Canada
1 review
0 helpful votes
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I agreed to a 10 day deadline for an animation project with a seller with up to 7 revisions. He barely made the deadline for the first delivery and it has been an average of 4 days between revisions with poor communication and poor revisions.

I wanted to leave a review of the seller but fiverr disallows that after 14 days after the "delivery". $#*!ed policy. I just want to warn other buyers about this guy but I can't leave a review and the work is still unfinished. Horrible experience. Stupid review policy and useless customer support.

Date of experience: February 23, 2024
GB
1 review
3 helpful votes
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TERRIBLE!
January 21, 2016

Used it for my first time. If the seller cancels an order for whatever reason, you get NO proper refund! Only a fiverr credit amount. They also charged and refunded the wrong amount to me. I wrote to customer service, they didn't answer my question and they just copied and pasted terms and conditions! Still no refund!

Date of experience: January 21, 2016
New Zealand
1 review
1 helpful vote
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Given that my seller's offer says $5.00 to do an SEO and then quotes way over that amount isn't that false and misleading information and if so shouldn't Fiverr be partially responsible for this kind of false advertising.

Secondly it's interesting that I proposed hiring the seller on his knowledge of Weebly and consequently there was a need for him to having the login email address to my account to do the work and I was advised that sending an email contravenes Fiverr's terms of service.

I'm still awaiting a response from Fiverr's support desk as to how to overcome this.

Date of experience: May 30, 2016
Florida
1 review
3 helpful votes
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First, the sellers claiming to be a native English or an American are liars. You have to send a few messages to know they are lying. Then you can see their local time is not in one of the American timezones. If the seller responds to you as "Dear" or says "Alright" instead of "OK" that's a huge red flag. Also, I haven't been active on my account in over a year. I was a level 2 but for some reason, I lost my levels just because I didn't respond again to a conversation that was finished. If you say thank you to someone and they respond "you're welcome" you'll get penalized because you didn't respond back. Last, they take 20% of everything you make. They hold your money for 14 days. If a buyer makes a mistake and cancels an order, this also affects your rating. Fiverr... start using more professionals from America and not the scammers from the rest of the world. Your site might become more credible if you stopped foreigners from posing as Americans.

Date of experience: July 21, 2020
Ukraine
5 reviews
5 helpful votes
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I have been working here for a long time. Therefore, during my work I can highlight the pros and cons of this site. So, the main advantages are that you can quickly find a job. Orders are added quickly enough. Secondly, there are many orders. Any person with any work experience and without him can find a job. The disadvantage I would single out is that sometimes money comes long enough. For the first time, they came to me only in the evening, although I ordered them again in the morning. But overall the site is good and you can work here.

Date of experience: April 29, 2020
Sweden
1 review
4 helpful votes
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Extorted
July 8, 2018

Being extorted by one of the fiverr consultants after they deleted 17 www sites.
Fiverr refuses to take ANY responsability.
Avoid this if you do not have a passport photo of your consultant.
Fiverr is a terrible choice.

Date of experience: July 8, 2018
Denmark
1 review
4 helpful votes
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A loss of time and money
October 10, 2015

I was looking for music promotion.
I decided to give it a try given the low costs, but I can't say that you pay for what you get.
You get almost nothing and waste a lot of time only.

First seller disappeared after a couple emails back and forth.
I cancelled the order, but you can NOT get your money back if that happens, they stay on your Fiverr "account".
So I searched for another service, which actually delivered the service and it had little to no impact.
Forunately only 5$ wasted, a few hours wasted and many doubts on their policy of keeping the money you put for unsuccessful services.

Date of experience: October 10, 2015
Canada
2 reviews
1 helpful vote
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Full of scammers
February 3, 2022

Would give zero stars but can't... full of scammers and fake reviews... do not hire anyone from this site! Scammed out of money for a service i paid for and did not receive... no customer support! Total scam

Date of experience: February 3, 2022
New Jersey
4 reviews
25 helpful votes
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Helpful
October 13, 2016

There are lots of services being offered on Fiverr. Some of them are so bizarre and unothordox that you will doubt them. I have used Fiverr several times, and I have only been disappointed twice. Many people claim to have their orders cancelled at the last minute (among other numerous complaints), but I'm not sure Fiverr itself is to blame.

Date of experience: October 12, 2016
Oregon
1 review
2 helpful votes
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Sellers can wait 4-5 days, then just up and cancel your order. Then you can't leave feedback. People on there are insanely flakey, and anyone with less than 500 reviews is very likely to be just one more in an army of shady people. Have people make videos for you, K, that works great but in reality it's worthless! All the value that could be in this site is in people who can write, but they are shady.

Date of experience: December 14, 2012
Florida
1 review
0 helpful votes
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Hired an inexperienced seller for a book formatting and illustration project. (Not Fiverr's fault.) Wasn't satisfied with the result and saw the seller wouldn't be able to deliver what I wanted after I got the delivery. Customer support then told me Fiverr has no way for me to pay the seller some amount for his time. Then they said I could ask the seller to cancel the contract and give me a lower cost offer. When I went back to find my last messages with the seller, discovered the messages were not all in one place... or even two places! Only given 3 days to pay or reject the delivery, but getting customer service took most of that. The final straw is that after all that, I discovered I'll never get my "partial refund" back. It will stay on Fiverr as a balance for future projects! That's not happening.

Date of experience: November 28, 2021
Georgia
2 reviews
2 helpful votes
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I give this company a 'O'. There site is not set up for you to make changes to an order like "remove" or "go Back" so you can customize your ordering. The order was placed and then a conversation between us and the seller went back and forth. The seller whining about his rating will go down and so he disputed our cancellation. We placed 2nd order so that the order we wanted happen. But the 1st order was what caused the problem. A month later the refund had not happen and now they just want to give store credit. We will not be placing any orders with this company... EVER! We suggest that noon else do either.

Date of experience: April 17, 2017
Germany
1 review
7 helpful votes
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Be Aware of Fiverr
December 1, 2015

If you already have started working on Fiverr, please don't do any higher budget project. You may not get your money. Fiverr has a league with the higher budget clients. This is why this website does not allow you to create a milestone for your work. Therefore, clients can go anytime, taking your complete work for free.

Although FIverr takes charges from you, they always will speak in favour of your buyer. Therefore, if any dispute comes, your client will be the winner. Fiverr will only cancel the work after taking their charges. It means Fiverr will get their charges and clients will get back the rest. Here you are the only loser.

He will be allowed to take your work without paying you a single farthing for it. Even if you send the link where your work is live, Fiverr team will take no action against your client.

Date of experience: December 1, 2015

Overview

Fiverr has a rating of 1.6 stars from 1,132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 107th among Freelancing sites.

service
278
value
268
shipping
176
returns
206
quality
254
This company does not typically respond to reviews
+147