Fiverr

How would you rate Fiverr?
grey star
grey star
grey star
grey star
grey star
Spain
1 review
8 helpful votes
Follow Patrick H.
Unfollow Patrick H.
Send Message
Share Review
Report Review

Complete rip-off
July 12, 2016

I was on Fiverr to get my website updated. They guy had dozens of 5-star reviews. We agreed $100 for the service, and it turned out he didn't have a clue about web design. His work was unprofessional and he could barely speak English, even though it says "Fluent" on his page. After I tried to cancel the job, I had a week of problems. In the end, Fiverr took $10 of my money as a transaction fee, and now they won't refund the other $90. I need to spend it on the site! Don't waste your money.

Date of experience: July 12, 2016
Florida
1 review
6 helpful votes
Follow Peter J.
Unfollow Peter J.
Send Message
Share Review
Report Review

A Fiverr ad came across my facebook page and I found it interesting. I had a logo from something else and wanted the wording changed to my business name. Simple, right? Not with these Bozo's. I paid $50 to two different people, one in Pakistan, and one in Brazil. They were both told that I would be happy to pay them substantially more if the logo was to my liking. One came back completely wrong and half $#*!, then she said give her a few days but I never heard from her again. The one in Brazil never even did anything after being paid! No response, nothing, and even blocked me from direct contact!
If this isn't a scam nothing is! I had to file paypal claims and did get my money refunded. The one star review is only because no stars may not be an option.
Words of caution: STAY AWAY FROM THIS SITE!

Date of experience: December 7, 2014
Texas
1 review
4 helpful votes
Follow Sue W.
Unfollow Sue W.
Send Message
Share Review
Report Review

Aliraza6 used the system to avoid getting a bad review for his bad work. Fiverr knew what aliraza6 was doing, and they allowed it to happen, even though Fiverr's policy says that a seller cannot Dispute an order when they do bad work.

Here's what happened.

1. aliraza6's code created a HTML Error 500
2. I requested a revision
3. Aliraza6 disputed the claim and lied in his dispute stating that I changed the order
4. Next, aliraza6 lied again and blamed the coding error on other php
5. Marty from Customer Support just ignored my complaint, closed the order, and then said that he was sorry that I was disappointed.

All of this prevents a seller from getting a bad review. Aliraza6 has a 5/5 review, but I'm sure that it is only because he is using the system and Fiverr let's him get away with bad work.

Do not use aliraza6.

Date of experience: June 17, 2018
Australia
1 review
5 helpful votes
Follow linda m.
Unfollow linda m.
Send Message
Share Review
Report Review

Used Fiverr on two occasions to get blogs written. First was an ok result however the site double charged. The agreed fee was $10 and the charge appeared twice on my credit card statement. On querying it, they have given a credit for $5. That's theft - short by $5 and I want a refund, not credit! Second experience wasted $50 - poor quality output and delivered late. At least the supplier agreed to rebate the fee, though once again, this was processed as a credit not a refund. What a scam!

Date of experience: October 31, 2014
Morocco
2 reviews
0 helpful votes
Follow Omar Z.
Unfollow Omar Z.
Send Message
Share Review
Report Review

I used Fiverr from both perspectives in the past - both seller and buyer.

As a seller you have to offer something special because there are so many other sellers that often over promise. The bad thing is as others mentioned here the refund policy - if the buyer doesn't like your work, he'll get the refund no matter how good your job really was. Even if you do everything right, you will simply lose the money if the buyer isn't 'satisfied' - often the case is that buyer wants just to save money.

As a buyer you have to be real: nobody is making you a great original logo with source files for $5. Read the reviews, think about whether it's possible to fairly deliver the service you're interested in for the money seller wants and then decide whether it's real or not. You can find there lot of scammers, but also lot of good people that will do awesome job for really good prices

Date of experience: July 10, 2017
Nigeria
4 reviews
13 helpful votes
Follow Caleb S.
Unfollow Caleb S.
Send Message
Share Review
Report Review

Amazing
August 23, 2019

This online business is amazing. It Gives you the time to make money while at home. It makes you get connected with different people world wide and any skill of yours is welcomed. Also too, there is no discrimination of any sort. All are treated fairly.

Date of experience: August 21, 2019
GB
1 review
6 helpful votes
Follow Eli L.
Unfollow Eli L.
Send Message
Share Review
Report Review

DO NOT USE TOTAL RUBBISH
January 28, 2017

Whatever money you pay they will not refund even if the seller agrees that order is cancel. I truly hope that you turn your head and look somewhere else this site should be shut down seriously. The worst customer services and very rude. Take your business somewhere else but do not use Fiverr!

Date of experience: January 28, 2017
South Carolina
1 review
4 helpful votes
Follow Rebecca I.
Unfollow Rebecca I.
Send Message
Share Review
Report Review

BUYER BEWARE
April 25, 2017

The people that advertise, don't deliver on-time and most of the "actresses" who say they'll do a product review don't advertise that they prefer to pick and choose their jobs no matter how respectable. SO, you've wasted your money and your processing fee because FIVERR doesn't refund processing fees and your time waiting for a response is also lost. The last 4 experiences I've had have been crap. The first time I used it the results were great, but I won't be back. It's not worth the aggravation and time. I can hire locally and actually get someone who will ACT.

Date of experience: April 25, 2017
North Carolina
1 review
10 helpful votes
Follow lisa l.
Unfollow lisa l.
Send Message
Share Review
Report Review

Fiverr is a horrible service site. You'll be lucky to find even a mediocre graphic designer. I lost some money on this site big time when I was trying to get a brochure done for my writing project. The foreign graphic designers don't understand anything and you just get whatever they send which most of the time is s&*%.

Date of experience: January 26, 2015
Iowa
1 review
2 helpful votes
Follow Cece M.
Unfollow Cece M.
Send Message
Share Review
Report Review

Fatima is a scam
October 29, 2023

She did not do the illustrations with proper grammar or spelling! She disappeared and never responded to messages for several days even though you can see that she is online! When she finally responded she tried charging me $280 for edits to correct spelling and facial expressions that she should have done correct from the beginning and the work was suppose to come with unlimited edits!

Do not use her she is a scam

Date of experience: October 29, 2023

Overview

Fiverr has a rating of 1.4 stars from 1,133 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 106th among Freelancing sites.

service
279
value
269
shipping
176
returns
207
quality
255
This company does not typically respond to reviews
+147