Fiverr

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Romania
1 review
4 helpful votes
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Fiverr don`t care about the buyers
September 22, 2021

The customer client don`t care about the buyers. I had one trouble with one order and they told me to sort it out with the seller, but seller had block me on the Fiverr, and the person from the customer support is like an robot asking same question and giving the same answers. So be careful before accepting a delivery from any buys you make. You might have a nasty surprise after...

Date of experience: September 22, 2021
GB
1 review
24 helpful votes
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System is rigged to take and hold onto your money. Both buyers and sellers pay high fees. Buyers cannot withdraw money if a job gets cancelled and refunded. Sellers have to wait two weeks to receive payments for completed work. It's 2020, this is not a technical limitation. It's a very poor ethics decision. Would leave a zero star rating if I could.

Date of experience: March 14, 2020
Texas
2 reviews
2 helpful votes
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Poor Professionals
September 13, 2016

While I like the fact that people can get low budget professional services, I think $5 is an insulting amount to pay someone in today's marketplace.

At that rate, if the project takes 2 hours you are paying the person $2.5 an hour. That's slave wages. The site takes 20% of earnings, so a seller is really earning just $4, or $2 an hour.

I believe that, even if it takes an hour or less, it takes advantage of hardworking people.

I believe people working on the site should get at least $10. Five dollars is an insult.

Date of experience: September 13, 2016
Australia
1 review
3 helpful votes
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It is virtually impossible to contact support if (and when) you have a problem with a seller, and from I can tell a seller can then block you from contacting them, once you realise they are not delivering what you have paid for. May only be $5 bucks, but its a total waste of $5! You are left with the fiverr website that goes around in "contact us circles" and nothing else…. Total waste of money.

Date of experience: May 15, 2014
California
1 review
4 helpful votes
Follow Lori P.
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So I contacted Fiverr to get favorites on my Etsy store. Pay them and almost automatically get an email response stating " they could not fulfill my order because they were out of town" what? Really? I was told I would be refunded. Ha ha not refunded but credited back to my Fiverr account. And of course no customer service, no email reply. Stupid me. Never again. Check out the fiverr reviews, I wish I had

Date of experience: March 8, 2016
Bahamas
6 reviews
9 helpful votes
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Too much competitions
February 2, 2021

I am a graphic designer Photoshop artist. I came to this site last year to freelance. Little did I know disappointment was waiting for me. Fiverr has too many graphic designers and you wont make anything on it because many are doing the same thing at low, average or high price (that's if you are a graphic designer). Further more people would only look for gigs with higher ratings and reviews.

If you are a designer, I advise you not to try this site you wont make money. Also the buyers request is totally useless. They won't even remove the request if the buyers had their request already taken.

Date of experience: February 2, 2021
Oklahoma
1 review
8 helpful votes
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I have actually had a very good experience with this site. It is a buyers beware but peer reviews can help you weed out the bad ones. I just wouldn't spend a lot of money with anyone until they have proven they can do the work... for $5 that's not so bad.

Date of experience: February 5, 2015
Illinois
5 reviews
2 helpful votes
Follow Skip C.
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I have used fiverr for video greeting, birthday video, logo modification and business copy. All experiences were executed efficiently and the product delivered was excellent in all but one situation - where the service provider was easy to work with resolving the issue. I would definitely consider for future needs.

Date of experience: January 20, 2016
Germany
1 review
2 helpful votes
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I bought a web development project on Fiverr and it was excellent. The seller was great at keeping my site safe and secure. They also paid a lot of attention to my needs and made a website that was exactly what I wanted. The site was top quality, looking good, user friendly and fast on all machines. The seller was easy to communicate with and always on time. Plus the price was very reasonable for the high quality service I received. Would recommend if you need a website project done.

Date of experience: October 4, 2023
Washington
2 reviews
0 helpful votes
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My Vendor promised a working set of construction drawing and I she failed to product anything of vaule and Fiverr Customer service is worthless. They do nothing and take no measures to help you get what you paid for Stay far away from them

Date of experience: February 25, 2024

Overview

Fiverr has a rating of 1.4 stars from 1,133 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 106th among Freelancing sites.

service
279
value
269
shipping
176
returns
207
quality
255
This company does not typically respond to reviews
+147