Fiverr

I made an order of designing a logo via Ashleyeliz which is a 4.9* level 2- seller out of over 2000 reviews. For paying $25 plus $2 service fee, I supposed to get 4 files including source and vector files within 24 hours. But what I got is just only one only poor quality png file. She blocked me from the chat box but I was till be able via inbox. She tried to get me leave a 5* review and said she would send me all files after finish. After I reviewed she never sent me anything, I tried to message her as well as Fiverr support but no one ever responded. It was a big joke that I realized Fiverr updated to completed work. I messaged the seller saying if she didn't reply or complete the files for me I would report to get a refund through Paypal because the deadline was over already. Luckily, I did pay via Paypal. She messaged me back right away and said I should get all the files within 30 minutes. I finally got on the files after 2 more hours waiting that I was not happy with the design but still accepted because I emergently needed it to send the supplier, my current designer could not make it in time, that's why I tried Fiverr and had this poor experience.
Please just stay away. If you want to try, just make sure to read the 1* reviews 1st and then go with PayPal. If you are not be able to read the bad reviews, please don't ever try, it's a big joke! Please don't waste your time!

Fiverr is actually not a bad website. I, personally, am a seller on the site in the writing department. I have also purchased from other sellers for certain services. When I first joined, I was flat-broke and living on my own after just turning eighteen. My main skill was my writing and Fiverr was one of the only sites that let me join easily and start selling. It took a few days, but someone purchased my gig twice and left two five-star reviews. From there, more work and good reviews (and more work) started pouring in. Fiverr really saved my life quite a few times and there was a point during which I relied on it as my sole income. Yes, there are some fradulent sellers (and buyers), but it is not everyone. Most major platforms like this suffer from that, even sites like Ebay and Amazon. To avoid being scammed, it is easiest to contact a seller first and go with your gut on it. Don't fall for anything suspicious. Check out their reviews, ratings, and profile details. It is really helpful. There are always legitimate sellers out there who depend on the business that Fiverr brings in.

This is a promise-selling business. There is no proof that the sellers here actually do anything else. They don't have real names nor substantiated credentials. Some of them are represented via stock photo images. (See suretips1. Very attractive female on the picture. In fact, the actual agent is a male with a non-professional photo and insubstantial training in marketing on his LinkedIn account.) (He is likely using several avatars to promote his (non-existent) expertise.) You never get to know whether they have provided the services as promised. And what a great idea: The review of their work must be provided at the moment they say your order is completed. This basically means that the seller created the ad. The ad has not been distributed, nor do you know how it performed. Of course you are so excited about being helped quickly that you give the sellers the best reviews. But after that, nothing happens. You see no results. Now you are out of your money, and the Fiverr sellers are protected because they say they performed what they promised. They can't lose on this business model. Only you, the buyers are not protected and tricked into the deal by way of believing the non-realistic and prematurely collected reviews.

As others have stated, this site is set up in such a way where:

1. The majority of vendors are awful, offshore individuals
2. Feedback cannot be left for failed projects, meaning that you only see positive reviews and no critical feedback of vendors
3. As soon as you pay a vendor, even if the project fails and you get your money back, your funds are 'stuck' in Fiverr with no option per their TOS to pull your money back out.

This isn't right. This site and it's business model is crooked as Ron Jeremy's you-know-what.

To get your money back:
1. Create a new account under a different email address
2. Have your first account hre your second account for exactly the amount of money in your account
3. Play along, wait a few days, deliver some dummy files & deem the project a success
4. Pay your second account
5. Link PayPal to second account
6. Withdraw your money

Fiverr will take about 20% from the payment amount, but consider this what it cost you to learn that this site is a SCAM. Crooked thieves.

Stay away from this website. Poor communication and scammers which means anyone can go on the platform

Logos on their page looked amazing what I got back was a drawing from a 5 year old when I complained they got aggressive, $15 and a waste of time, the reply I got was what do you expect for $5.00!

I contacted a seller on fiverr and asked them if they could do the job they advertised. They said yes so I paid them. They then did not do the work but said the job was done. I contacted fiverr but their feedback page is broken. I left negative feedback for the seller but that's all I could do.

I've been using fiverr for a long time and have found some major problems with them. For example a seller can completely ignore a payment and the buyer can't leave
Negative feedback for that. Or the seller can accept the job, sit on
It for weeks and then give it back to the buyer and again they can't
Leave feedback. What? Yes, you heard me: sellers can ignore you for
Weeks and you can't complain.
Even if the seller does accept the job there is no way to encourage
Them to actually do the work and no way to dispute it. After a seller
Says a job is done the buyer is given a box to click positive or
Negative feedback. Where's the dispute button? Your money is gone
Whether you're satisfied or not.

"But this seller has 99% feedback, must be good, right?"
Wrong: sellers create a fake buyer account and buy from themselves and
Leave positive feedback. Unlike eBay who check personal information
And ban people using the same address or credit card, fiverr only
Requires an email to buy or sell so it only takes a second to create a
Fake account. Since the feedback is just a percentage you can't see
Who gave positive feedback for what, so a seller only needs to create
One account and buy a few times from themselves to give themselves a
Stellar feedback score.
There's no way to avoid this, fiverr sucks

Imagine paying for a service by this guy name EAGLE_BRAND0 for logo design and this guy refused o do your work and you can barely report him the little dispute center dont do $#*!, theres no way to properly address him or refund your money fiver dont give a $#*! about customers

I used the site successfully once but this last time was so annoying. I gave an extremely simple and concise directive and asked this seller three times to remove one simple thing, two words that she put in my logo. Finally after three times asking she realized that she hadn't understood what I said because English is not her first language. Instead of removing the words and delivering the order, she refused to do so. Presumably to avoid a negative review. I did not want a refund, I wanted the work that I paid for. I sent in a complaint to customer service and not only did they not help me get my logo, they just cancelled the order and won't even tell you why. Then they say they can't discuss anything about the seller. It's just ridiculous, they give the sellers all of the power. I was never expecting something spectacular, the job cost 10 bucks and should have taken about 10 minutes to do but I wsa expecting to get what was advertised. I'll never use fiverr again, better to pay a real professional on upwork

Do you think you will get a logo or website design from a hot shot designer for $5.00? It is the beginning of a money pit! Read the offers very very carefully.

The people behind fiverr are just taking the money and running. The $5 fee is becoming a bait-and-switch.

I have had two sellers cancel a $5 order - because I did not pay the $20 "upgrade".

I have this problem with the scammers that run Fiverr DOT com and this is how I decided to deal with it: I filed a LEGAL COMPLAINT with the OFFICIAL AUTHORITIES in their country to put this illicit company out of business. By deleting user accounts they, in fact, prevent users from accessing their data, which is illegal in their country. Also, I have enough HARD-COPY documented material proof and evidence to bury these xewish scammers together with their YuckWee gods.
Yes, they do publish positive reviews about their own business and they do send THOUSANDS of spambombs a day.

Fiver is most terrible and abusive platforn I ever seen, there is literally no way to even pay them, their payment provider accepts no cards I tried 6 CREDIT CARDS, I asked what cards can be used, but they blocked me from communication.

NEVER USE FIVERRR

Sellers beware. This service has really poor support for Sellers. First of all, they an unprecedented 20% of your sales, (including shipping costs if you sell tangible goods. So you have to charge more in shipping to recoup your costs) The customer support is non-existent. Most of the time they'll tell you it's not their problem. I actually had one customer support guy respond to the question in my help ticket with a "we'll see."

They'll screw you at of your money any way they can. Instead of letting you collect money directly through Paypal, like Etsy or Ebay, it goes through their system, and they hold on to your revenue for 3 weeks while it "clears." In this day and age of high technology, there's no real justification for this. What are they processing the transactions by hand? What this really allows them to do is keep your money for any reason they come up with.

The quality of most of the gigs are pretty low, and Fiverr seems to poor quality, blackhat SEO and backlink gigs in order to rake in more $. This is going to hurt them in the long run though.

Hi,
There is no arbitration team who sattle matter between buyers and sellers the world worst support team said to freelancer that you will not get paid because client did not want to release payment.
EXCUSE ME freelancer did what he hired for align with all terms and conditions also ready to pay to fiverr 20% of the payment from his hard earned money?

If freelancer waste their time and do work for that client and lastly client said that they have change their mood? Whats the mood freelancer dont know if they approve the work of freelancer and released 5 start reviews after that what $#*!ing they charge back? Whats the $#*! of chargeback? The deal was done from that point when client get everything what they need.

SO WHAT FIVERR SAYS DO WORK FOR LIFETIME FOR A BUYER WHO HIRES YOU AT ONLY 5$?

IS THAT NOT A $#*! PLATFORM? THEY DO NOT TOOK ANY SINGLE STEP AGAINST BUYER SUPPORT ONLY SUGGEST SOME NULL COMMENT AND ABLE TO REACH ANY SOLUTION.

Thank you so much for your contact,
Work with you soon in future. Amazing work... really appreciated... rating 5*. Highly recommended for. Got exactly work that I requested...

I tried to sign up for three different times, three different projects and none of them were completed. I wanted a scraper completed for a website and the vendor never did anything. I was forced to cancel the job. No, big deal, it was only 5 days wasted. So, I tried a different developer and the job was estimated at 7 days. On, day 7, the vendor said, the job is worth more then $5, so he declined the job and it was canceled. A waste of two weeks trying to get this job completed. I tried to hire a voice over professional and I listened to all the talent and the talent was not bad but the system would not process my credit card, or at least I thought. Apparently the system did take my money and return it there shortly after for some reason. I got a receipt saying I paid for it but I could not find my order. I emailed customer service and they told me they would look into it. Fast forward 7 days, I get an email, "Our system has marked this ticket as Solved automatically. Your comments have been noted in case you reopen this request again," wow, worst experience ever.

I order a logo and had some revisions and never received the fixed logo. There is no number or way to contact staff. I wish I had gone to 99 designs. You pay for what you get.

I DESPERATELY want to like FIVRR; theoretically, it would be a great way to try out graphic designers before you make a commitment on a bigger job.

First, I think it terrible that someone is forced to even think about making a product for the cost of latte in NY. Seller should open communication with buyers so that they can sell up. I gave very specific requests, neither of the 2 designers made the marks. Instead, they returned something they probably already had on-hand with the addition of a few revisions.

My sellers had great sense for the beginning of "customer service". One had fantastic counter-manner, however,

Seller #1: gave me a logo that "would be perfect for Affliction" (a feedback from a friend). He insisted that all logos would be done based only on his style. The sample logos were a lot more elegant; mine looked like a logo for a B-rated version of the Hunger Game.

Seller #2: I wanted a seal from this seller and had created the whole seal so that this seller didnt have to "think" too hard. He was easy-going, really courteous, but the seal came back nothing like I sent him. Our motto was incorrectly quoted, contained grammar errors, and our logo (within the seal he created) was replaced with something that looks like "double happiness".

I had been working deligently on my SEO work for my website myself and was doing pretty well. Then everything went sideways when I tried several "SEO" people on fiverr. I mean my rankings actually went DOWN! They did black hat SEO and could have gotten my website delisted off of Google! Complete waste of money. I also tried them for a logo and as it tuned out, the same logo had already been used by another company when I searched the trademark database. Fiverr is full of the lowest quality workers that have no real skills except for that they give themselves a title. It's full of beginners with no education nor qualifications. Fiverr accepts everyone and at any age and they don't care if someone is qualified or not. They don't check anything; anyone can give her or himself a title of whatever they want. The only thing Fiverr cares about is making money off of a bunch of stupid people, buyers and sellers, lured by super cheap prices. Sorry! But yes, I was one of the stupid buyers, many times over and each time I got crap. Yes, like you, I was lured by super cheap prices; but then I ended up being the real loser because I got nothing of value in return. It's like throwing money out the window and watching it float around and fly away. It's complete bologna. Complete waste of time and money.
Fiverr is low-no quality work.
(I uploaded one of my receipts to prove that this is a real review).

Dont do business on fiverr. The company is a scam and sellers deliver gigs of incompleted work. When you complain, fiverr cancels your account and keeps your money.

Excellent experience working with Fiverr. At the beginning the website was a bit buggy and crashed while loading. They have fixed it now and it works now.

I have not ordered anything and they took $ 10 out of my account how did they get to my account number? How google and microsoft allow this crooks to stay on the internet?