Fiverr

I recommend that you stay away from this company as they just want there commission and have a sub standard customer service.
I'm very angry with there customer support, the seller put bad spam/porn links on both my websites and he was asked to clear it of, unfortunately he didn't remove them all as requested and fiverr customer customer support cancelled the job before the bad links had been removed, they don't even give the option to leave a review for this seller. Now I have to pay someone else to clear the mess, I will never work with FIVERR Company again, I have spent allot of moneywith this companyThis year and they couldn'thelp resolve issues I had with this seller,
Im writing this bad experience to raise people's awareness of this company.
I ADVISE YOU TO STAY AWAY.

As far as sellers go, I had GREAT experiences (outstanding quality & creativity), as well as a couple that were a total waste of time and money. I am still waiting for Fiverr to give me a refund on one I didn't want to give a positive rating to, because I was not satisfied with the product. Most gigs are more than the advertised $5, but in reality - someone designing an awesome logo for $20 is a hell of a good deal.

That said - the reason I would NOT recommend use of Fiverr is because since I have used it, the credit cards I used on the site were hacked. None of my other cards have been hacked; just the ones I used on Fiverr. Large purchases were made for car repairs, "donations", large amounts for Facebook advertising, and several others that were declined. Coincidence that ONLY the cards I used on Fiverr were hacked, and within two weeks of the purchases being made? Maybe - but after that hassle of having to cancel cards and sign declarations I wasn't buying car repairs out of the country... I won't be using, or recommending them anytime soon.

Ok i really think most people who come to fiverr are looking for people who do web designer type of things. They have way more services than that.
Most of the gig on fiver are actually NOT 5 dollars. Most of the "gigs" on here are 35 and up
The people who sell their services are usually way to cocky arrogant and most of all scammers. Now everyone on here is not a scam but i would say less than half of my experiences have been unpleasant cancellation or a scam.
I have had positive experiences from some people but they do not out way the negitive. Fiverr doesnt do enough to help the people who they are taking their money from. Here is one example. You can not change your rating from a seller after five days. So that means once you find out you were scammed its too late. My advice is to not rate. Here is why people rate though fiver SAYS you are not obligated to rate but every time you log in there is a light at the top of your screen saying "oops looks like you for got to rate your experience lets do this now" what ever they are a rip off but their are a couple of people on there who are just trying to work for extra cash.

I purchased service from the seller (Digitalredcube) he claimed the service was being done without providing proof. I checked my Google Analytics account to see if traffic was being delivered, it was not. The seller continued to call me dumb and not know what I was looking for along with ask for my password and username to my website. I requested to cancel the transaction through Fiverr, well the seller reported me unprofessional and threatening him. I got an email the next day saying my account was flagged for unprofessionalism, threats and policy violations. I replied to this email through a support ticket, got a reply basically saying terms and conditions were violated by me. How can you violate their terms and conditions by pointing out to the seller that they are not providing the service? All communications are kept on their server, to go back and review. If they keep threatening me I will go to a lawyer. I recommend staying away from Fiverr if you buy something and do not receive the results you are the one punished and not the fraudster. Fiverr protects their fraudster sellers.

Do not use this site. It's a complete scam. Stay away! The people there plagiarize work and do not use fair techniques. I filed a complaint with BBB to review.

Full of scammers. Even the customer support lies and steals your money. STAY AWAY from them!
This video tells exactly what is going on fiverr: http://www.youtube.com/watch?v=BuRDg0IbgKQ

I actually made it 5 days on Fiverr! On Day 4, I submitted my video created through Adobe to try and drum up business. 24 hours later it was denied and I was told that it was not my video! Even though, I had just ran it on an add the day before and it was accepted. Ok, so I figured it was just some bonehead screening gigs (as they call them) and trying to catch up on screening, or just didn't know what he was doing. Most likely the latter, as my soon to be "Really bad experiences" started. Not only was I attempting to provide a service, but I was already actively buying services. 1 out of 5 turned out to be legit. Then comes the bombardment of spam. I hate Spam! Then... I have a seller asking to pay him through Bitcoin for a service that I was interested in, which is against TOS. So, I promptly mark his request as a TOS violation, 4 hours later after I have submitted all my information as a "Verified Professional", and taken several of their cheesy test for competency, which I might ad, some of them I knew nothing of the subject and still passed. I get banned for supposedly asking for payments outside of Fiverr! Now remember, I was the one that reported it! Now, it gets even worse. I had funds in my account. I was told in an email with no way to reply that my funds would sit there for 90 days and after 90 days, I will get an email with directions on how to get my money back. 90 days! WTF! Now, if that's not some shady SH^t? Nothing that can't get handled with a charge back. Do yourself a favor and use reputable sites, NOT Fiverr!

I don't recommend Fiverr because the sellers are hit and miss. They also have terrible customer service. Here's my experience:

Their refund policy is upsetting. I cancelled an order **respectfully** and successfully. The money is sent back to my account. There is nowhere in the help center for refunding the money back into the bank. Found it on the forum I should go to customer service. I submit a ticket, there is no confirmation email nor does it show up on my requests. Maybe that is a bug on my end, but that doesn't change the fact that it was still sent *successfully*. I wait more than 48hrs for Fiverr to reply, but there is nothing in my email. I take to PayPal for help. I message Fiverr through PayPal and they give Fiverr 48hrs to reply but again they ignore it. I wait about 72hrs and I escalate the issue with PayPal. Finally they respond and what they say is *we have disabled your acccount* for escalating the issue with PayPal. Great. I don't care at this point, I want the money back. I'm never using Fiverr again. I submitted another ticket so hopefully they'll reply this time. There's still no confirmation email and it's not showing up in my requests in the help center. I'm just so infuriated.

Hello i m video editing and image crop edit and logo maker canva so pleas order me contact and may choice

I'm a true fan of this website and purpose, but unfortunately you get what you pay for. Alot of the "gigs" really aren't that good, and the quality worst.

I have been seeing fiverr for a while now and needed a professional logo for my ecomm business. After setting up my account, I filtered out what I wanted, to include an English as first language seller. I messaged the person saying I need a logo that will fit and be able to be adjusted to etsy, facebook, twitter, instagram and be used for a business card. I asked if he could do that, a quick reply back and he said he could and to select the medium gig. So I gave them my money and the person sent me generic logos that looked like they were for tech companies or a paper supply company.
Despite telling him what my business was and giving him all of my links, I apologized to him and explained that despite all of his hard work, I could not use any of them. With no real communication other than thank you for your feedback he sent back 3 useless logos.
I then contacted fiverrr (who does not have a phone number) saying I would like to cancel, they told me to resolve it with the seller and to try to communicate with him. So I asked the seller to cancel and he said that it would hurt his business. So I gave him one last try and he gave me mediocre options. I approved them and then asked when I would get ones that I could use and he continues to send me bad files that turn black when I use them. They wont format to etsy. After 2 weeks he has asked me what size the one for etsy has to be. After 2 weeks. I have been back and forth with fiverr and they keep telling me to talk to him and not get frustrated - i was supposed to have a good logo in 2 days not fighting for 2 weeks.

BEWARE - FIVERR DATABASE HAS BEEN HACKED OR STOLEN!

I received a spam message through my Site's Contact Us form. My original site design was worked on by someone at Fiverr, so that's the connection.

Please note - the guy named in the threat below has no connection to me and would have no idea what my site is. Today, Fiverr deleted his profile.

So, Fiverr's database has probably been hacked, or this was done by one of their employees.

BEWARE!

From: Quinton Jalovel [*******Nofziger at fiverr.com](mailto: *******Nofziger at fiverr.com)
Subject: contact me asap

Message Body:
Hi, I wanted to let you know that your site has a lot of porn and gambling spam. Please get in touch to me to have removed. If you dont contact, there will be more porn spam and your site will be dead. So no waste time and order my gig now www.fiverrDOTCOM /miananosh01

Buyer beware, Fiverr.com is a HUGE scam. If you buy anything from them you better kiss that money goodbye. The gigs aren't all $5, they use that to reel you in and there are almost always additional charges. I ordered a "fiverr" that ended up being a 45er instead. I paid $45 for a $5 gig, and never received it. They say you won't be charged until you get your order but that's a huge lie. Once your money is tied up with these scammers, you will never see it again. They do not refund money or honor their guarantees. The seller I dealt with simply stole my money and never delivered the product. Then Fiverr told me they do not give money back, but only refund "fiverr crrdits" in case you want to order anything else you will never receive. They are truly crooks.
• I paid with paypal and opened a dispute with them since Fiverr has the worst customer support in the whole world. After countless emails from Fiverr trying to bully me and harass me out of the paypal dispute I was pissed. They try to avoid the fact that they will not give your money back, but rather refund you is $#*!ty useless Fiverr credits. SO they just stole my money and lied.
•
• If you leave bad reviews on sellers, they simply delete them to make themselves look good. They pay people to write good reviews and get rid of bad ones online as well. SCAM!
•
• DO NOT DO BUSINESS WITH FIVERR! They stole my money, never delivered and I just found out that they gave my computer numerous viruses and spyware. They will harass you and steal from you. BEWARE!
•

The sellers in fiverr doesnt follow instructions. I had my logo done with one seller twice and i stated in the instructions what i want in my logo, he did not deliver. I even gave him the font that i want and the photo what i want done. He just changed the color from the first one he gave me. I told him i wanted a mannequin, he gave me a dress in a hanger drawing even though ive sent him an attachment for the drawing i wanted.

Like what should i do with that. I gave a 4 star to another seller and he begged me to get my refund back. So i just changed my reviews to five star. I did not want my $5 back. I was just giving out a review through a very honest opinion of what he delivered.

I would not want to give them any reviews then if they wont honor it... It's kinda weird... I think fiverr should be more strict to whom they permit to do their job on fiverr...

I know these people are just trying to make a living but what the hell, its also unfair for the customers to keep on paying and not getting what we want.

I know $5 is peanuts but if you keep on paying $5 due to the sellers incompetency or maybe they dont understand you, it will become $50 or $100 dollars.

It's not cheap at all... It's unfair...

You get what you pay for. I asked a designer to create a book cover for CreateSpace. I did all the basic design, layout, chose the fonts and sent the artwork to the Fiverr.com designer. All I needed was someone to replicate my design into a cover that met the CreateSpace specifications. What I got was a product that looked like what I wanted, but met NONE of the specifications. CreateSpace had to make tons of changes to my file to get it to fit and it still looks bad. It took over a week to get my job done. The designer apparently has a master's degree in design (I'm sure that's fake) because there were so many typos and basic design errors, it took multiple revisions to get it done. And it still wasn't right in the end. The designer was based in Pakistan, so you have to deal with the time difference and language barrier. Avoid this service at all costs. Unless you like things to look like a 10 year old created them. Pay a little more for a local designer that can spell and knows how to actually do design work.

3vdifferent people scammed and didn't do what they promised,,,, fiverr did nothing the last time. A waste of mney. They need to do a better job at screening who they allow to work under there banner.

Don't recommend this cheap platform, bad experience as a seller and bad customer support. Stay ever from this platform,

I does not matter if you are a buyer or a seller, Fiverr is the WORST place to be - stay away from it at all costs!

For sellers:
I was with Fiverr since the very beginning (where it was still cool) until my account was disabled for no reason a couple of weeks ago. Sellers beware, your account is at risk at any time, the support does not give a sh** about you and since this "company" sits somewhere in Isreal it's nearly impossible to take legal action (not that it would be worth the hassle anyway). To make things even better, all funds on your (for no reason) disabled account are frozen for 90 days and I highly doubt I will see any of that money ever again, even if the 90 days have passed. DO NOT SELL here. You can't make decent profits anyway, because Fiverr is swamped with sellers from 3rd world countries who can throw parties for their whole village once they earn five bucks (four that is after 20% fees). If you are in a western country, you do not want to compete against them, trust me. You're better off working minimum wage for Mc Donalds. They do at least not take 20% fees of your minimum wage, like Fiverr does.

For buyers:
We'll, there is really only one thing I have to say: You get what you pay for. If you like getting scamed by some third world individuals who will even insult you afterwards - this is the right place for you.

Please be really careful using Fiverr. They are more supportive of the techs hired to do gigs or projects then the customer who pays.

I had a very expansive online website store for 5 years. It took me a year to build it. I hired a tech through Fiverr to clone the website and scrapp all the data. I had to transition away from the current website company because they were at the end of life and would be permanently shutting down.

The Fiverr tech and I agreed to a two week window to complete the project. He told me that he could definitely complete the project in two weeks. The two weeks was the time frame he requested to complete the project. He did not keep his commitment. He did not get the project accomplished. The website company closed down and I lost the whole website that I built, the files everything. The website was worth thousands of dollars.

I explained the situation to a manager at Fiverr and told her what predicament he left me in. I asked for accountability for what he did. I explained that I never want him to do to someone else what he did to me and suggested he be punished and removed as a tech. All I received was a refund ($300). They did not care about the condition he left me in.

Please be careful with the company Fiverr. They do not care about the customer.

Eipporah Stowe

I was a loyal seller on Fiverr for over 2 years. With 100% positive feedback, I quickly climbed the ranks to level 2. All seemed to be well in Fiverr land. Then, I needed to buy some material for a client of mine. I started scanning the infographic jobs. Anytime I asked a seller what their $5 job was, I was met with hostility. My orders were cancelled left and right with no explanation. I confronted the sellers about it, saying it was false advertising/extortion, and I contacted Fiverr's customer service for assistance. The very next day, Fiverr knocked me off of the to levels I worked two years to achieve. When I confronted Fiverr about removing my two levels, they advised me that the process is "automated" and that I no longer met the requirements for a level 2 status. Really? With 100% positive feedback I no longer met the requirements? I told customer service that if they were going to knock me off of my levels, at least they should have the courage to tel me the truth about why. FRAUDS, FALSE ADVERTISING, INTIMIDATION. BUYER BEWARE!

The platform is rather good and I'd rate them with a 5 stars If there was not a HUGE HOLE in the rules!

I had the same issue already for 5th or 6th time and I NEVER got normal support from fiverr.
Support team always support the side of scammers and do not even try to help the customer, do not protect the rights and interests of the customers.
All low qaulity freelancers (scammers) on fiverr know how to avoid bad reviews. And suppport do not do nothing with this!

This is a real Lifehack! Just to cancel the order or just hold it with nothing doing and scammer will be protected from a bad review.

In my 5-6 cases there were freelancers with rather big amount of revews and all 5 stars.
But in fact the rating of a freelancer means NOTHING! As they almost 100% protected from bad reviews...

And no matter how terrible the situation is, for example, when a freelancer with his work for 30 euros caused damage to the customer for 5000 euros - the support of fiverr will ALWAYS support the fraudster...

In total, I have placed over 1000 orders on fiverr. And 994 of them I rated 5 stars myself.
But those problematic 6 orders that were made by scammers - I simply could not evaluate in any way!
This is total inadequacy - I can only give 5 star reviews and I cannot give bad ones, because freelancers know how to avoid them. And the fiverr knows very well that scammers know how to avoid bad reviews. And they do absolutely nothing about it.

THE MAIN IDEA of this review - I hope that Feverr will change its very strange policy, correct inadequacies, and protect customers as much as low-skilled cheaters.

I use Fiverr for quick and accurate translations. I also had several of my books translated. These people do a fantastic job.

Fiverr customer service is a joke. They are literally the worst company I have ever worked with. I had a freelancer build me a store(website) which looked great, however there were many things I wanted to change on my own as their first language was not English. When I got into my store to edit some things, I could not edit it. Fiverr literally flagged my account and my boyfriends account because I let him use my card to make a purchase on his own account due to his card not working, which put all my messages on restriction to anyone on Fiverr including the person I bought from. I approved the store and now that I need more assistance, I can't contact the seller to get assistance although I paid for UNLIMITED REVISIONS. I am locked out for something so stupid. Aside from the errors on my site that need to be fixed and cannot be fixed without the seller's help, my products will not add to my Facebook shop so I can actually make money?! This is beyond ridiculous and now I'm basically out of packet nearly $500 unless I figure something out on my own because Fiverr customer service claims they can't do anything since my account has been flagged. Complete scam artist of a company. DO NOT USE THIS SITE!