Fiverr has a rating of 1.3 stars from 1,127 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Fiverr most frequently mention customer service, credit card, and low quality problems. Fiverr ranks 107th among Freelancing sites.
This company does not typically respond to reviews
This review began as a 1 star, and I changed it to a 5 star. There is a deficiency in the Fiverr software that made me have to rewrite my complaint every time the seller responded. I thought that the seller had figured out the perfect system to make sure the review never reached Support. However, it did reach support, and support resolved the issue within a few hours after I made the complaint.
I hired Mike Oliver from Pakistan on 9/14 with the agreement the work would be done in 10 days. He tricked me into pre-paying by telling me he would be my personal designer so I paid him and he has never done the work. He is a scam artist do not hire him. Fiverr has no actual customer service available, only AI. I have sent countless emails that have gone largely unanswered.
Most of the services offered are legit. Some are scammers, but at least Fiverr protects you from shady services.
Date of experience: January 29, 2016
It is frustrating and a waste of time to try to explain what I need to a non-English-speaking vendor. Fiverr restricted oral communications.
Date of experience: September 4, 2021
Wasted my money and time and surprised it hasn't been investigated by the authorities for misleading statements and exposed on the mainstream media.
Date of experience: March 3, 2021
It's a good platform to work near to me
My experience with this awesome i suggested most of my friends about this
Thanks
Date of experience: April 10, 2019
I ordered traffic to my website from many providers on Fiverr. Cheap gigs and also expensive. ALL traffic on Fiverr is just a scam! BEWARE!
Date of experience: August 13, 2017
Will never be using Fiverr ever again. Such a a huge pain in the butt for both the designer and the buyer.
Date of experience: June 27, 2017
I received help in Mathematics, but he got me a failing grade, not once, but the revision failed also, Im done with Fivver!
Date of experience: March 9, 2016
Fiverr just banned my account for no reason. Please becareful using that site.
I lost my entire online income because of that.
Date of experience: January 4, 2017
Too worst site, FIverr.com taken $800 without my permission, I am sending messages from one month but not getting reply from them.
TOO WORST SITE, I WILL KILL THEM. TOO WORST SERVICES.
Date of experience: October 24, 2013
This was my first experience with you, i think you are the best in your work. I'm satisfied with your work. Good behaviour nice work.
Date of experience: August 11, 2021
Graphics Design Is a Great Service in The World. So i Hope That I am very Proud in Learning This service so i hope that you are Learning so most welcome to Servicing
Date of experience: February 5, 2017
Don't sell your creativity just only for $5. Price it and value it. Don't waste your life and time behind Fiverr.
Date of experience: February 10, 2016
Good work / nice work highly recommended good experience he man a good person i recommended my all friends thanks
Date of experience: August 17, 2021
I am a customer. Because I used two different logins, they disabled my accounts and canceled my orders. Any reputable company would have then refunded my money. Instead I had to deal with their staff who emailed and told me they couldn't start working on my complaint until I logged in. I explained that they had disabled my account so I couldn't log in. They kept sending me emails telling me to log in to see the status of my complaint. I finally used the word "idiot" when explaining for the fifth time that I could not log in because THEY HAD DISABLED MY ACCOUNT. They then sent me an email telling me they didn't appreciate bad language and I was to refrain from doing that in the future. Just stay away from these folks.
Update: I have now received an email saying that I must send them a copy of my passport or driver's license to prove that I'm me. I pointed out that I did not need either a passport of driver's license to open the account. I did not deactivate the account... THEY DID. I did not get any services for my money because THEY CANCELED THE ORDERS. I'm calling the NC Department of Justice Monday morning. This is a scam. Stay away.
Date of experience: January 28, 2017
I paid for a printing service, the link doesn't work, can't get it printed, sent 8 emails, no response... well, there is always lesson to learn
Date of experience: November 7, 2015
The worst platform ever made. Stupid system good only for site itself. Classic scam where buyer with $5 is god. Avoid.
Date of experience: July 14, 2017
Tried getting logo done, they never delivered, but charged m anyway, I cancelled order, and had to dispute it on cc.
Date of experience: December 19, 2019
Blocked my account for no reason.
Audacity to say I did not follow terms.
Ordered many gigs.
Sellers are good there.
Customer service is bad.
Date of experience: October 9, 2019
95 percent of sellers are scam. Everything is too good to be true. Just throw away your money from window, it's better than buying anything here.
Date of experience: September 19, 2017
Poorly managed, juvenile behaviour, no responsibility if something goes wrong. Stay miles away from this company.
Date of experience: March 10, 2021
I think they are using a bot for their helpdesk.
Link: http://forum.fiverr.com/discussion/*******/complains-about-the-service-desk-who-to-contact
Date of experience: October 2, 2015
I've generally had an O. K. experience on Fiverr, But the site and administration needs to be addressed
Date of experience: January 10, 2016
http://forum.fiverr.com/discussion/*******/gigs-disappeared-from-search-because-fake-orders-for-over-18-months
Tip for consumers:
for all fiverr Seller
Date of experience: August 17, 2015
Fiverr is the world’s largest marketplace for creative and digital services, including graphic design, copywriting, voice overs, and music and film editing.
Fiverr is changing the way the world works together by giving entrepreneurs, freelancers, small businesses and even enterprises the resources they need to get things done.