I did 64 freelance jobs on Fiverr, with 44 5-start reviews. The platform offered me many long term gigs and I was able to help people that had no access to banking systems. Yesterday I got scammed for €1.268 on a gig that has been active for 3 years. Fiverr took huge commissions of my work and I received 0 support from customer service. Instead of catching the scammer with 0 reviews they decided to remove my gigs. More people will get robbed because Customer service is failing.
My account was removed for apparently violating terms. If they had warned me, or asked to remove a gig i would've done so. No communication from their part, just delete my account with already a few 5 star reviews. I looked again and noticed several other sellers selling similar if not identical gigs.
Conclusion, awful company to do business with. They don't warn you if you're violating a rule even if you're not aware, your account is just gone. Unprofessional and unethical, try a different site for gigs
I've been a seller on Fiverr since 2011, Level 2 almost from the very beginning. Fiverr new metric system does nothing to support its sellers. We are now penalized for not responding to messages that Fiverr has deemed as spam. We are now penalized for cancelled orders even though the buyers don't provide the information to complete orders. We are now stripped of our Level after years of working to achieve it but brand new sellers can come in, make one sale, and become a Level 2. It's absurd how far Fiverr has gone downhill. Support is lacking and you may work hard but they don't care.
Terrible customer service. Denied me access and said some of my pay pal purchases are in dispute. I checked with pay pal and not true. They wanted me to re purchase so my account could be re opened. I am not paying double. This who thing was so confusing and you can't even talk to a real person. It is buy email only and takes over a day to get an answer to 1 question. Do not do business with this site. Im very disappointed.
I hope these people go out of business. I can't believe anyone would consistently giving these buffoons any money. They have the most contemptuous customer service ever. I almost feel this company is outright evil
Not only that but the top sellers get high ratings by simply giving back to your account your money but you still can't get a refund from fiverr. This means the high ratings are completely insincere and you have to find out the hard way with a huge headache. Horrible horrible company. Avoid at all costs
When I first came upon the Fiverr ad online I thought to myself this is perfect just what I needed to help me get my business up and running. That was before reading the many horrendous negative reviews about Fiverr. There where like 947 almost a thousand negative reviews vs 152 positive. Don't need to be a rocket scientist to figure out Fiverr isn't a good company to help my business if they don't
Even have their on business in order. Sorry Fiverr thanks but no thanks.
It was a great site when it really was just $5 - but now sellers are allowed to sell in 3 tiers, include silly extortionate fees such as commercial fee and broadcast fee and etc... it's now just as cheap, and better, to go through a professional agency or some other method than use the rip-off that is now Fiverr. Nice business model to start with, no longer unique or cost effective. Business model gone bad.
I requested product pictures from three different sources on fiverr and none of them delivered. Two I had paid for and the last one said to pay if he delivered--that was two weeks ago and still no pictures or responses to emails requesting status. These were all US fiverr sellers.
I have had success with getting pictures cleaned up and a logo done and these were no US sellers.
What's bad is that you cannot get a refund for the undelivered service so I'm out $100 unless i have another service that someone would deliver.
For three years I've been selling on Fiverr and then decided to leave. The support team is awful, the seller is not defended from scammers and you have to check your mail 24/7 answering all the staff( even scam letters), otherwise, your rating will keep on falling. I would never recommend this freelance spot. Keep away from it.
The supplier was inaccurate. Constant errors. Took way too long. Had to check every single piece of work, even though I defined the activity in detail. I went back thru AMEX and received a full refund. Fiver will never be successful with this model. Too many holes and tilted towards the supplier. I will never use them again
Answer: I used Fiverr for my company logo. The guy lives in Vietnam and speak minimal English. I paid for an upgraded package with an unlimited amount of revisions, 3 original logos, stationary and Facebook as well as Twitter page covers. What does unlimited mean if a revision takes 24 hours and each revision is correcting spelling mistakes or telling him you don't want a green dog in your logo, I want a natural looking dog. His response is "you choose font and gives you a pale old lady stockings colour dog" instead of a white Dalmatian with black dots or a brown German Shepard. In the end I used an online translator to translate my requests from English to Vietnamese. He told me to sketch something and he'd make something. If I could sketch something then I would do my own logo. The one logo that I liked was the one I gave him all my ideas for. All he did was put it together in the right format. I was so frustrated with his other two attempts that I said ok give me the first logo with stationary and everything I've paid for. I got the most basic design, no stationary or headers. Did I go through customer service? OF COURSE! Throughout this whole ordeal. I described every little detail. Each time a different person would reply and say "I can understand your frustration and I will contact him". Only to have him return with the same dog in orange or turquoise and every time customer service would spit out the same line "I can understand your frustration and I will contact him. We see he is responding to you within 24 hours so for us that means you are trying to work things out. I want my money back! Sorry we can't give you your money back. The seller has received his money and its up to him to give you any money back if he so chooses. It was a dreadful experience. I ended up using an online logo maker and I loved it. PLUS it actually cost less. I'm now doing my own website. If you have the patience then try to do it yourself. Do NOT skimp on your website. The way the world is run today you want your website and all social media presence to correctly reflect your quality. If at the end I'm not happy with my website I will go to a professional and pay what it costs. Hope this helped and good luck
Answer: I know I have to wade through a lot of questionable sellers to get a good one. Happy hunting. There are good ones out there though.
Answer: All I can say id Fiverr is the BIGGEST SCAM going. Had to dispute the charges through my bank to get the money back
Answer: Stay far away from fiverr. I paid a guy to do some work and proved with third party techniques they used bots for fake views to my site. Yet this guy had many many great reviews. You cannot trust this site whatsoever. Stick with paypal as you most likely will get nowhere with fiverr.
Answer: If you want a site designed to steal credit card data from hard-working, civilized people, please use Fiverr. It is designed for one thing: to take your credit card data and leave you to deal with a mess. More details, reply or search for my previous posts.
Answer: I can only imagine you got swindled and feel bad about the fact you trusted someone. Don't feel bad, you did nothing wrong. There are sites who take the time to vet their sellers and then there are sites like Fiverr who let's anyone to join with zero check on their credentials. The entry into selling on Fiverr is so easy that it borders on ridiculousness. Anyone can lie about their location, experience, education, and just about any credentials. Some of them are really clever and mask their fake profile pictures and gig descriptions really well. Fiverr is so secretive about their vetting process, which I seriously doubt there is anything in writing, that you can't trust it. The seller's level is a joke - I've gotten cheated by ones with thousands of reviews. How they received literally a thousand or more review is mind boggling. Go back and check again, you'll notice like 99.9% of the million or so sellers all have 5 star reviews. All legitimate businesses have a combination of good and bad reviews, most average around 3/5 or if they are a really great business 4/5 but for a large company with like a million or so freelancers with zero credentials having 5/5 pretty much tells you there is something wrong. Like I said, you did nothing wrong. I hope you didn't lose too much money. Their philosophy is "We don't care how crappy the delivery was as long as the seller delivered you don't get your money back."
Answer: The answer is plain simple NO! You will get your followers, yes! But they are all bots, so you will lose 90% of the followers the same week, might as well throw this 5 bucks in the air.
Answer: There is very little in the world that is unique. You have to trust or spend a lot more $$$ or do it yourself
Answer: I would suggest having nothing whatsoever to do with Fiverr. When things go wrong - and that happens a LOT - there is no customer support line to call. They make it very difficult (in my own case, impossible) to resolve any problems. Read the evaluation reviews- they are extremely negative. My advice: find another site on which to offer your services. DG
Answer: I've had 28 orders and all but two were very satisfactory. Most were PDFform building or business card templates, but I had s few design logos for me then used the one I liked. Buyers: it's cheap. Remember that. When the service is good I tip generously then use the same person. I get great service, often in one day. When I order, I add express service and have yet to be disappointed. It's a business model without customer service. Face it. If you want customer service, go to Nordstroms or Nieman Marcus. Do a better job selecting your service provider; be clear in the order, and overpay.
Fiverr has a rating of 1.4 stars from 1,133 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 106th among Freelancing sites.