FiverrReviews 1,139

Took money out of my bank account then played a ton of games with me as I begged for my money back. The end. NEVER will I be a Fiverr customer again. Bye Thievin Fiverr.

I want impression at my fiver gig and I want order of seo work
///// please check my gig ///////

The platform is rather good and I'd rate them with a 5 stars If there was not a HUGE HOLE in the rules!

I had the same issue already for 5th or 6th time and I NEVER got normal support from fiverr.
Support team always support the side of scammers and do not even try to help the customer, do not protect the rights and interests of the customers.
All low qaulity freelancers (scammers) on fiverr know how to avoid bad reviews. And suppport do not do nothing with this!

This is a real Lifehack! Just to cancel the order or just hold it with nothing doing and scammer will be protected from a bad review.

In my 5-6 cases there were freelancers with rather big amount of revews and all 5 stars.
But in fact the rating of a freelancer means NOTHING! As they almost 100% protected from bad reviews...

And no matter how terrible the situation is, for example, when a freelancer with his work for 30 euros caused damage to the customer for 5000 euros - the support of fiverr will ALWAYS support the fraudster...

In total, I have placed over 1000 orders on fiverr. And 994 of them I rated 5 stars myself.
But those problematic 6 orders that were made by scammers - I simply could not evaluate in any way!
This is total inadequacy - I can only give 5 star reviews and I cannot give bad ones, because freelancers know how to avoid them. And the fiverr knows very well that scammers know how to avoid bad reviews. And they do absolutely nothing about it.

THE MAIN IDEA of this review - I hope that Feverr will change its very strange policy, correct inadequacies, and protect customers as much as low-skilled cheaters.

Good work / nice work highly recommended good experience he man a good person i recommended my all friends thanks

This was my first experience with you, i think you are the best in your work. I'm satisfied with your work. Good behaviour nice work.

I have been using Fiverr to get voiceovers and such and then I got a job where I needed some 3D work done. I found a seller with a job profile that matched the style I wanted, we talked he said he can do it then he gave me the complete opposite of what I asked. I asked for a refund and unfortunately Fiverr took his side, even if it is blatant that the work did not match what I wanted, plus when I wrote a bad review on the seller, Fiverr deleted it. Watch out

Ps. you can see the job description below and the items he gave me, you be the judge.

The bottom line, I paid $52 for nothing. After ten days and a dozen messages with the book cover provider, she gave me nothing! This person who lives in India, i_nishadutta sent me messages to one email account and when I tried to follow the link, all I got was an advertisement. She persisted in sending messages to that account even when I told her it didn't work. I asked her to simply send the jpg of the front cover to my correct email account and she refused. She told me to access my fiverr account in which I had placed the order. I doesn't exist, since fiverr is impossible to navigate! Worst, when I tried to complaint, using fiverr's own "complaint resolution" or "help" services, I could not find them. I believe they don't exist. Fiverr sucks! Don't waste your money.

Excellent app for freelancer. A wide range of skilled people, from affordables to high quality professionals all sorts of projects. I salute the makers. Thank you for helping towards my creative ideas coming true. While supporting young up and comers and industry professionals sustain careers in their given fileds of expertise.

The title says it all.

The Fiverr "Customer service" team disabled my account permanently due to supposedly multiple accounts.

My account is 3 years old with countless positive reviews and a "Vip" badge that is only available for exclusive people with extra credibility.

I e-mail them back saying, that I'm unsure whether I do have other accounts.
I then received an e-mail back saying that my submission is under review.
Next thing, I get an automated bull$#*! reply from another Customer Support member, which was on the same e-mail from the start.

10 out of $#*!ing 10 for being able to press ctrl+c and then ctrl+v
I wouldn't be surprised if they hired Fiverr sellers as their "Professional customer support"
The company simply does not care about user experience, only what they can gain out of them.
Never support this company.

In a nutshell They are thieves! Seller produced lousy work and revisions were worse, resolution request was obviously going to go in favour of the seller as they have a financial interest in them after seller refused cancellation.
Fiverr were only interested in supporting the seller and his artistic opinions, even admitting to me they are not qualified in music or producing. The seller butchered a beautiful song which I was to cover. Fiverr refused to get my hard worked for money back, £361 to be precise.
In my opinion I would stay clear of fiverr when you run in to creative problems with a Narcissistic seller, fiverr has their back all the way. You don't have a say when it all goes south and their interest in making their money through the seller far exceeds your customer rights. You'll end up exhausted, depressed and going around in circles until you buckle. In essence. You've lost your money and have no choice but to accept it!
Give them a miss. Stay clear of Fiverr.

You all are lucky I read the Review guidelines. Since kids and adults can read, I'll give you all ONE word for this app. TRASH!

Exceptionally awful seller policy. An astonishing amount of inconsiderate buyers who can freely get a refund while the seller gets nothing for their work if a cancellation is requested - ranging from reason as "I placed the order on accident" to crude insults.

One or two cancellations can run your gig analytics down into the ground even if you have 200+ great ratings and the platform doesn't allow you to pay to promote your gig if it's not in the Top 10 in the category which makes zero sense.

Most of them are agents or third parties. They do not know nothing about work, (IT). These people should not be allowed to open accounts on Fiverr. They charge more for the service, cannot do the task properly.

This is my order id FO818D1FACFC4 and best part is active conversation is going on from one week and fiver people dont even care... first person will add someone else in loop and then we have to explain same thing again... then again they add someone in loop and then again we have to tell our problem. Till date 5-6 people have been added and still no resolution... they are harresing me and giving me mental stress... i asked them for refund but they're not even giving me refund... someone please help me

I recommend that you stay away from this company as they just want there commission and have a sub standard customer service.
I'm very angry with there customer support, the seller put bad spam/porn links on both my websites and he was asked to clear it of, unfortunately he didn't remove them all as requested and fiverr customer customer support cancelled the job before the bad links had been removed, they don't even give the option to leave a review for this seller. Now I have to pay someone else to clear the mess, I will never work with FIVERR Company again, I have spent allot of moneywith this companyThis year and they couldn'thelp resolve issues I had with this seller,
Im writing this bad experience to raise people's awareness of this company.
I ADVISE YOU TO STAY AWAY.

*Edit- I was able to get my money refunded and put back into my paypal account; for this, I improved the rating. * I picked an artist based on the image he had with his profile that demonstrated his level of expertise/work. What he offered after I paid was not even close; I requested to cancel the order and get a refund. He begged me to give him a chance to make it right. I really did not want to continue but I acquiesced and gave him a chance. I was right he still tried to beg me but eventually agreed to cancel my order. There are no features on the website show me how to get to my money or communicate with anyone. Links don't seem to work. The email I received from Fiverr did have instruction i was able to follow and received my refund within just hours of requesting.

I have told sellers that their flyer designs have not met my vision. I have told them how to improve their result. I don't know if theyre doing anything to improve flyers and redeliver. I am unable to get a message through to fiverr " help " section - it keeps messaging " delivery has failed ". I cannot use the flyers i paid for in my business as they are without changes.

Fiverr customer service was terrible to work with, they basically said there's nothing they can do even though I provided enough evidence and proofs of messages sent through their website about the scam. Never pay a seller in advance, fiverr will choose whether or not to refund you, in this case they didn't because it was such an expensive order they pulled up random policies as an excuse not to refund me that much money. I hate to be negative but I would not trust this company with your hard earned money, they won't help you at all.