FiverrReviews 1,136

I hired a seller (anna_isk) to help me with coding. She took her sweet time and wasted mine. Project never got finished and I am stuck with code thats useless. Fiverr didn't step in to help and the seller is still on Fiverr selling and has an "excellent" rating. Total crap website. Fiverr allows medicore freelancers to use their platform and doesn't protect the rights of buyers. Just don't use this website. It's a waste of time and you will loose your money. Upwork has its negative elements, but way better than Fiverr.

This platform is just for earning money. There is no customer support email, chat, phone. Nothing. It is ridiculous.

There is no way to contact the customer service department. I've never had a worse freelancer experience. I was duped by a seller. I reported him, and Fiverr surprised me by issuing an alert.
I attempted to understand why they would send such an email without taking into account our chat background, but there was no way to contact their customer service help desk.

I'm no longer working with them, and I'll be closing my account after eliminating all payment methods.

It's one thing having bad sellers on this website (which is not fiverr.com's fault)
But another disaster for fiverr's customer service and quality control not being helpful when things go wrong. All I wanted to do is to leave a bad review to the seller of my bad experience and Fiverr wont allow although they made their nice commission in between. IF this site doesn't help BUYERS of services who do they help? Without buyers you don't exist Fiverr.
For those of you who want to use this service please use Upwork.com instead.

A seller I hired to improve website speed is far off to what we agreed on. I contacted fiverr who've told me that there's nothing they can do.

For anyone thinking about using this horrible website, rather use upwork. It's safer and you find actual profesionals.

A lot of scammers with fake reviews are active on fiverr. Just read through the reviews where oyu can see every 2nd reviewer has been scammed somehow.

I did 64 freelance jobs on Fiverr, with 44 5-start reviews. The platform offered me many long term gigs and I was able to help people that had no access to banking systems. Yesterday I got scammed for €1.268 on a gig that has been active for 3 years. Fiverr took huge commissions of my work and I received 0 support from customer service. Instead of catching the scammer with 0 reviews they decided to remove my gigs. More people will get robbed because Customer service is failing.

I was looking for a professional and expert who can help me out with my shopify store design and to make it high responsive. I lost money before i met this freelancer who help me out on everything i was looking for including marketing so i do generate sales as well. So i will like to review him here. He's so professional and delivers fast. You can trust him.
Thanks

Poorly managed, juvenile behaviour, no responsibility if something goes wrong. Stay miles away from this company.

1. There's no two-side agreement - after you post a gig someone may just order it without contacting you first. That may cause arguments with clients that made a mistake in the order/ did not include extra pay for some extra service they want, ect. That may also cause clients making orders and then cancelling a few minutes later for no reason (they probably found someone cheaper.). In this case, you're rating will be harmed and you might even get your seller level demoted (this happens A LOT).

2. They take a big cut of 20%, and also other transfer commissions when you want to get your payment. Personaly, I don't find this service to be good enough to take such a big cut.

3. They have THE WORST costumer service. All they do is deny that there are any problems and move the responsibility to the seller. I've spent much time corresponding with them (too much time, since I need to repeat myself and bring them more and more proofs for the problems I found, which they try to deny exist... It's basicly a waste of time even reaching to them - they wil waste your time!).

4. This is a platform made for buyers. Most sellers will work here for much lower profit than in any other companies Iv'e tried working with.

5. Remember - this is not the way to get to the big fish, this barely yields an extra side income... So if you use it don't put to much effort into it. Selling yourself short is never the way.

I am a graphic designer Photoshop artist. I came to this site last year to freelance. Little did I know disappointment was waiting for me. Fiverr has too many graphic designers and you wont make anything on it because many are doing the same thing at low, average or high price (that's if you are a graphic designer). Further more people would only look for gigs with higher ratings and reviews.

If you are a designer, I advise you not to try this site you wont make money. Also the buyers request is totally useless. They won't even remove the request if the buyers had their request already taken.

Very, very bad experience. Orders went completly wrong. One order didn't got delivered and another only half of what was promised. I have to put up a paypal claim, fiverr emedetly blocked account without paying me back. This feels like a real SCAM to me. Nothing received and money stolen.
NEVER AGAIN, beware FIVERR is a real SCAM!

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Stay way from SEO gigs on fiveer. They will only damage your website

Reviews are fake most service are very low quality and uselss I will never buy here anything impossible to recoup your money if you are not satisfied of the service! Very disappointed

I've sent an order for a rewritten article to a 5* seller named "bookergr" which cost a little more than Euro 44,-. After the order was sent I received an answer why I didn't contact him before the order was placed! I asked him why and he blamed me and told me again I didn't followed his RULES, checked the FAQ etc. I did this and I placed the order including the text which I would like to rewrite.
No way he didn't work on the order, he still sent answers that I am doing things not correctly. Finally, I had to cancel the order! I NEVER had such a bad experience on Fiverr! So please check before you work with this seller "bookergr".

The seller was a scammer. Called himself planning_. This individual claimed he would deliver a particular digital product but was grossly incapable and did not provide a revision of his unprofessional product within any agreed time frame. I contacted customer support who did not do anything. Just told me to wait. I asked them to cancel the order and they refused! Told me he had made 8 revisions when in actual fact he had made none. I contacted my credit card provider and cancelled the order and got a full refund. Was this the end? Nope. I got an email that says 'Filing a dispute is against our Terms of Service' and another email that says 'We were informed that you filed a dispute/chargeback with your payment provider for one of your orders. This is against our Terms of Service.''This is your first warning. If you repeat this violation or continue to violate Fiverr's TOS, your account will be suspended.' All I can say is please go ahead and suspend me for life without parole. Do they seriously think I'd be using them again? I do not trust any 5 star review for fiverr because it is most likely from staff or their sellers.

Been working as a freelancer for over 11 years and working thru fiverr since 2013. The just cancelled a completed order from the work of a customer even without intimating. When questioned raised racist comments about my identity and integrity based on my country of origin.
The answer is "if a customer complained about a seller, even without inquiring, they will cancel the order invariable of it is a worthy complaint" and wont consult will a seller as they see sellers are always wrong!

If you get a service done with Fiverr and the seller doesn't deliver on the service, Fiverr won't refund your money, even if you don't have anything delivered from them.

Now if you get no satisfaction from Fiverr support, who are so slack that they don't get back to you for over a week after you post a support query and try your payment provider, Fiverr threatens to suspend your account. They won't give you back your money and threaten you not to try other ways to get it back.

So basically, if you have an issue:

- Fiverr does not resolve it
- Fiverr keeps your money
- you get nothing for your money, basically you're giving Fiverr money for no reason

In the regular world, if you ordered something and didn't get it, you get your money back. Fiverr seems to think that if you don't get something, you get your money back. Fiverr won't do that.

Don't use Fiverr.

Fiver is:
- unethical
- dishonest
- fraudulent
- unprofessional
- disreputable