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The company has garnered a mixed reputation, with some customers appreciating the affordability and variety of services available, as well as the potential for building long-term relationships with freelancers. However, significant concerns dominate the feedback, particularly regarding delayed payments, unresponsive customer support, and a perceived lack of accountability for both sellers and buyers. Many users express frustration over unresolved disputes and the platform's failure to ensure transparency and quality among its freelancers. This highlights a critical need for improved customer service and stricter oversight to enhance user trust and satisfaction.
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It only favor for usa sellers, the fiverr not grow other seller who not from usa, it give many order only from usa seller. This is very bad website. I using this site from 1 year and i have good gigs but i only 90 orders.
Watch this it explains all :-\ they stole my money after over a year of doing good on there
https://youtu.be/Y-U47gbyW5M
My order was canceled by Fiverr, they didn't tell why. They wrote "your order was canceled by customer support for following reason: " blank.
They "refunded" my 5 dollar but kept 50 cents "processing fee"
If you want to get rich, build a platform where people can place orders, take a fee for doing nothing, then cancel all orders and keep the fees. Nice business plan
Worst for me is there is NO contact info to ask "customer support" about this. So have to do it in form of review
First and last order on fiverr. From now on will use http://www.fiverup.com/
I bought a "Video template" only to find out that it is an illegal version.
They allow people to resell templates without licenses.
Group class action lawsuit should be made against these guys. ASAP.
Amazing communication. Very understanding, will work with you especially if you are new to Fiverr! Great experience
I ordered a custom logo for $5. It was to be delivered in 5 days. I was contacted by the designer, good communication, designed exactly what I wanted in the time said. Great deal for $5, I was very pleased.
Yes we are able to produce targeted leads for your home based business opportunity. That's what the add on fiverr stated i had looked everywhere for targeted leads and came across Cloudcbex on fiverr i was told through emails the only way i could pay was via Transfer wire which seemed legit $180.00 spent via transfer wire who confirmed via fiverr emails the transfer had gone through 2 months no leads. I contacted them and was told there is nothing you can do about it, fiver claim no responsibility for allowing a dodgy business advertise and collect funds and the transfer company blame fiver... Word to the wise give fiver and Cloudcbex a real big birth UNLESS YOU WANT TO BE RIPPED OFF TOO.
Fiverr customer support is terrible. I posted a gig, got a buyer, spent hours on the project, delivered the goods, the buyer left a good rating, but I have yet to receive my funds. I keep getting these useless responses from their customer support. They are scam and I would not use them again or recommend them. If I had the time and it wasn't such a small amount of money for the project, I would definitely push a lawsuit. I wonder how many small jobs they just commandeered the profits for themselves because people don't have the time to chase after them for these small amounts of money. I'm waiting for the class action lawsuit because it is probably coming. If they correct this issue I will post a new comment to let everyone know.
Most of the services offered are legit. Some are scammers, but at least Fiverr protects you from shady services.
I am an ex-Fiverr freelancer, and I say ex- for a few very good reasons, from all perspectives - freelancers selling gigs, customers buying those gigs, and the company itself. Let me enumerate why I left Fiverr.
1. Actual freelance work is generally hard to get in the first place if you're just starting out, unless you are willing to "SELL! SELL! SELL!" your product or service at a rock bottom price. In other words, about $1 USD/hr. The only way around this is to induce your "upsell", or else farm out your work to even lower paying workforces. Note that there is also a good chance that your "client" is in fact just another Fiverr worker, looking to act as a broker, and scouting out new talent. This is what happened to me. They were simply taking my work, making a few tweaks, and upselling to another client at a higher hourly rate.
Also, know up front that Fiverr will take a dollar out of every five dollars (not gigs, actual amount paid - $5 gig you get $4, custom order $500 gig, they get $100 etc.) so that's 20% of your earnings gone right there. Not only that, they will charge you additional money to transfer your money out of your Fiverr account to Paypal (who also might charge you, depending on how you've set your account up.) Fiverr will happily retain your earnings for a full 2 weeks (10 business days) before you are paid for your work. Excellent business practice, guys - nice way to scam your workforce!
2) I've never been an actual buyer on Fiverr, but pretty much all the issues that everyone else has brought up is right on the nose. Low cost equals low quality, in general. Not to mention copyright issues, communication issues, payment issues, and the overarching ethics of doing business this way.
The sweetest part about this? They also have a (imho) fishy payout schemes like Payza and Payoneer which issue you a debit card, on which there's also a fee.
As you can probably tell, I'm not happy with this business in the least.
As a seller, you pay 20% to Fiverr then a fee to transfer to paypal. Your $5 gig ends up being only about $3. NOT worth it!
I have used fiverr for video greeting, birthday video, logo modification and business copy. All experiences were executed efficiently and the product delivered was excellent in all but one situation - where the service provider was easy to work with resolving the issue. I would definitely consider for future needs.
Unfortunately, most of the reviews on here are for the independent sellers on the website instead of for the actual website. Fiverr can not control what the sellers do and you should all be aware of this. If you have a bad experience with a seller or buyer, don't blame it on the site. Report them to customer service instead!
I've been on Fiverr since October 2015 as both a buyer and a seller and have never had one bad experience. As of today, I've made $300+ on the site by offering my proofreading, editing, and writing services. Nobody has ever tried to trick me out of the money they were supposed to pay me, and no seller has ever lied about their services or tried to give me less than what they were offering.
I'm giving them 4 stars because I dislike the fact that, for sellers, they take $1 from every $5 you make. I understand that the site has to make money to keep offering themselves as a platform for freelancers, but I think they take too much. I also dislike the fact that it takes funds over two weeks to clear.
PROS
+Sellers can accept custom orders
+Sellers can set their gig to vacation mode if they're going to be away
+Buyers can cancel their order and get a refund if the gig is late
CONS
+If you buy something and don't like it, you can't get a refund
Fiverr Fraud Fking Febsite Five Fraud.
1)20% Commission from Both Side But Buyer can ask for work and after work done can cancel the project and get their money back if you compliant about it your account will be blocked.
2)Most Lazy Support generic answer if it's about money then beware they will take money block you account for money eating
3)Bank transfer and currency conversion charges high and hidden they are keep money for 15 day and earns interest on it
4)Most of Sellers and Buyers are fake
5)I have lost my lots of money fiverr please avoid it they are scammer have in brand
Thanks
Big mistake, thought whats the worst that could happen if i don't like the work, just get my money back. Turns out they give you credit instead of a refund, very misleading. Stay away...
I've generally had an O. K. experience on Fiverr, But the site and administration needs to be addressed
UPDATE:
After my first attempt at a getting a book cover done ended in disaster and missing a distribution deadline due to the Fiverr Seller's inability to understand simple English instructions, I got a refund for the full amount.
But that terrible experience costs sales for a book we were doing for Christmas distribution.
After a 24 hour delivery was promised it took 10 days to end up with very poor quality work that was rejected and I got the refund. That's not what I wanted.
2nd Attempt with Fiverr.
After a rocky start, the 2nd Fiverr Seller was much better but I have to wonder why people who seem to have no basic design sense are graphic designers. Simple things need to be spelled out in the extreme. Things like u don't need a huge publisher's logo in the bottom back cover corner. You shouldn't put the author's name right on the very edge of the cover.
After several revisions the 2nd attempt did end up working out. However, it was December 28 by then and many lost Christmas sales.
I was so amazed and grateful the 2nd Fiverr Seller managed to complete the job, I actually gave them a bit more money.
But it's not the money that's the issue. It's the lack of quality control.
Anybody with a computer can join Seller and claim to have a skill.
WARNING: Fiverr does not pre-check work of the Sellers. They rely solely on customer reviews so if you can get on a few different machines and get some friends to give you 5 Star reviews, you look like an expert. It's fraudulent and irresponsible behavior on Fiverr's part but all they are interested in is their 5%. Their policies are entirely about them, not the customer. So I would say try it if you must but don't spend much and don't expect much. In fact, if it's a design project, may as well get Adobe InDesign and learn to use it yourself. It's what I plan to do.
Overall Fiverr is about making money for Fiverr and has no interest in the quality of work done by its Sellers. With Fiverr you are totally on your own. But if it doesn't work out, threaten legal action and you'll get your refund sent quickly.
What a shame £35. Quid and nothing, logo that was total crap then off into the system that lets the seller rip the buyer off. Take your money then hide behind the rules, which are there to help the seller do jack. I guess I'm the Ejut thinking I could get a logo for £35 quid
I even used the no 1 seller, twistedweb123.******* logos yea right ******* RIPs
Hope the site gets closed down soon
We paid three different people to have a logo done. You get what you pay for. One person we paid extra and they couldn't take the time to read our requirements. Meaning I said I was going to put it on an orange shirt so they used orange for a background. Can't use it. We asked for a stagecoach and got an amish buggy and a Cinderella Carriage. I don't mind paying for the job to be done right. However, I found their site hard to navigate and could not leave feedback easily or track the jobs we paid for. Great idea and concept. However, my experience was a complete waist of time and resources. Still need a logo.
$#*!ing Supporters!. Auto Responds and they $#*! each other kelvin and other bull$#*! supporters $#*! in there office girls. $#*! YOU $#*!ES!
Answer: I used Fiverr for my company logo. The guy lives in Vietnam and speak minimal English. I paid for an upgraded package with an unlimited amount of revisions, 3 original logos, stationary and Facebook as well as Twitter page covers. What does unlimited mean if a revision takes 24 hours and each revision is correcting spelling mistakes or telling him you don't want a green dog in your logo, I want a natural looking dog. His response is "you choose font and gives you a pale old lady stockings colour dog" instead of a white Dalmatian with black dots or a brown German Shepard. In the end I used an online translator to translate my requests from English to Vietnamese. He told me to sketch something and he'd make something. If I could sketch something then I would do my own logo. The one logo that I liked was the one I gave him all my ideas for. All he did was put it together in the right format. I was so frustrated with his other two attempts that I said ok give me the first logo with stationary and everything I've paid for. I got the most basic design, no stationary or headers. Did I go through customer service? OF COURSE! Throughout this whole ordeal. I described every little detail. Each time a different person would reply and say "I can understand your frustration and I will contact him". Only to have him return with the same dog in orange or turquoise and every time customer service would spit out the same line "I can understand your frustration and I will contact him. We see he is responding to you within 24 hours so for us that means you are trying to work things out. I want my money back! Sorry we can't give you your money back. The seller has received his money and its up to him to give you any money back if he so chooses. It was a dreadful experience. I ended up using an online logo maker and I loved it. PLUS it actually cost less. I'm now doing my own website. If you have the patience then try to do it yourself. Do NOT skimp on your website. The way the world is run today you want your website and all social media presence to correctly reflect your quality. If at the end I'm not happy with my website I will go to a professional and pay what it costs. Hope this helped and good luck
Answer: I know I have to wade through a lot of questionable sellers to get a good one. Happy hunting. There are good ones out there though.
Answer: All I can say id Fiverr is the BIGGEST SCAM going. Had to dispute the charges through my bank to get the money back
Answer: Stay far away from fiverr. I paid a guy to do some work and proved with third party techniques they used bots for fake views to my site. Yet this guy had many many great reviews. You cannot trust this site whatsoever. Stick with paypal as you most likely will get nowhere with fiverr.
Answer: If you want a site designed to steal credit card data from hard-working, civilized people, please use Fiverr. It is designed for one thing: to take your credit card data and leave you to deal with a mess. More details, reply or search for my previous posts.
Answer: I can only imagine you got swindled and feel bad about the fact you trusted someone. Don't feel bad, you did nothing wrong. There are sites who take the time to vet their sellers and then there are sites like Fiverr who let's anyone to join with zero check on their credentials. The entry into selling on Fiverr is so easy that it borders on ridiculousness. Anyone can lie about their location, experience, education, and just about any credentials. Some of them are really clever and mask their fake profile pictures and gig descriptions really well. Fiverr is so secretive about their vetting process, which I seriously doubt there is anything in writing, that you can't trust it. The seller's level is a joke - I've gotten cheated by ones with thousands of reviews. How they received literally a thousand or more review is mind boggling. Go back and check again, you'll notice like 99.9% of the million or so sellers all have 5 star reviews. All legitimate businesses have a combination of good and bad reviews, most average around 3/5 or if they are a really great business 4/5 but for a large company with like a million or so freelancers with zero credentials having 5/5 pretty much tells you there is something wrong. Like I said, you did nothing wrong. I hope you didn't lose too much money. Their philosophy is "We don't care how crappy the delivery was as long as the seller delivered you don't get your money back."
Answer: The answer is plain simple NO! You will get your followers, yes! But they are all bots, so you will lose 90% of the followers the same week, might as well throw this 5 bucks in the air.
Answer: There is very little in the world that is unique. You have to trust or spend a lot more $$$ or do it yourself
Answer: I would suggest having nothing whatsoever to do with Fiverr. When things go wrong - and that happens a LOT - there is no customer support line to call. They make it very difficult (in my own case, impossible) to resolve any problems. Read the evaluation reviews- they are extremely negative. My advice: find another site on which to offer your services. DG
Answer: I've had 28 orders and all but two were very satisfactory. Most were PDFform building or business card templates, but I had s few design logos for me then used the one I liked. Buyers: it's cheap. Remember that. When the service is good I tip generously then use the same person. I get great service, often in one day. When I order, I add express service and have yet to be disappointed. It's a business model without customer service. Face it. If you want customer service, go to Nordstroms or Nieman Marcus. Do a better job selecting your service provider; be clear in the order, and overpay.
Fiverr is the world’s largest marketplace for creative and digital services, including graphic design, copywriting, voice overs, and music and film editing.
Fiverr is changing the way the world works together by giving entrepreneurs, freelancers, small businesses and even enterprises the resources they need to get things done.