Fiverr

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Florida
1 review
2 helpful votes
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Beware!
June 11, 2017

Thankfully I did not give Fiverr any money. The person I contacted could not answer the simplest questions and kept trying to get me to re-design my whole website for a large amount of money.
If you read the reviews on their website (all five star) you quickly realize they are written by the same few people.
Beware!

Date of experience: June 11, 2017
Florida
1 review
1 helpful vote
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Scam
July 27, 2022

I paid someone to make a Shopify store for me. He told me to contact him on watsapp because how else are you going to send tons of files and explain something to someone through back and forth messages?
Long story short the guy never completed the work and I lost $600+.
I contacted Fiverr sent them all the messages and they gave me a $300 credit.
Literally there was no way to leave a bad review about the guy.
He told me I could pay his friend to finish it for me as he no longer does that anymore and wanted me to be an investor in his Etsy store.
I told him to get lost.
Fiverr like any big site keeps a majority of the freelancers money.
Even when leaving a tip they scam you for (service fees).
Awful awful awful.
They are corporate crooks.

Date of experience: July 27, 2022
Cyprus
2 reviews
2 helpful votes
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I have worked in many freelancing websites and this by far the worst out there. It is full of technical bugs, it takes more than 14 days to withdraw the funds (not to mention you don't get full 5 dollars) and their support system is slow or non-existent in case of an issue. I did get some clients but the whole website and system sucks. If you truly want to have a pleasant experience, try odesk instead.

Date of experience: January 3, 2014
Florida
4 reviews
3 helpful votes
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I hope someone reads this before signing up as a seller. Fiverr is absolutely the worse. Firstly, they take a whopping 20%. Second, you can't verify on a Google Fi phone number. OH BUT DON'T WORRY! You just need to verify on a landline. That's right, you heard me correctly, a landline. An exclusively online and remote work platform will let you verify... with a landline.

I spent a whole-$#*! 3 days setting up my profile and a gig page only to find out at the VERY. EFFING. END of it all that I can't verify with my Google Fi phone; and dont' get me started on the "alternatives." I'm utterly speechless that Fiverr would be so dense and off-base with respect to their very own purpose and mission as a company. It's truly baffling.

Date of experience: August 1, 2022
Serbia
1 review
2 helpful votes
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Stay away from Fiverr
February 29, 2024

Fiverr is getting worse on a daily basis. Suspending people for no reason with no possibility to explain. There is absolutely no respect for its users, not even those who have been there for many years without one negative feedback. What I have experienced with them after 13 years of hard and honest work, I have never seen anywhere. From one of the best working sites they turned into the worst one, not even deserving a 1*. It is not worth a second of one's time.

Date of experience: February 29, 2024
Georgia
1 review
5 helpful votes
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This is a terrible site and scam! I will never purchase from this site again. The lady who made my promotional card was some girl from Pakistan who created the ugliest thing I have ever seen. I could have gotten my toddler to create a better one on Microsoft. It looked like she waited until the last minute and slapped something together just to make the deadline. I tried to cancel my order with her 2 times and she declined and I contacted customer support and they were no help, but simply said work it out with the seller. After getting her to fix ALL the problems and going back and forth for a week she delivered it. I go to print them and they print out blurry! She would not increase the resolution so I wasted my money. How she had all 5 star reviews is beyond me!

Date of experience: May 18, 2017
Illinois
1 review
8 helpful votes
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I have been trying to get a personal logo made (I work as an independent contractor, gig to gig, so a website and brand are important) and three times the graphic artist i hooked up with on fiverr have either waited two days (wasting my time) before they refused the design idea, or else totally disregarded my requests! Then Fiverr, instead of just returning the customer's money, adds it to a balance that can obviously only be used on Fiverr... They have no customer service phone number, so i had to send a message and wait. Two hours and forty five minutes later, they had marked my complaint ticket 'resolved' and refunded only a third of my money... So i have gone back to complain again, but the hassle is so ridiculous - I'll never buy anything on Fiverr again, and i hope you don't either.

Date of experience: August 8, 2016
California
14 reviews
22 helpful votes
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Purchased a logo creation service with a guarantee of a two day turn around. It took two weeks and the logo was not even remotely close to the specification provided, including a completely unrelated company name on it. No recourse for having it corrected or refunded. I closed my seller account afterwards as I cannot be associated with such a bad customer experience. The website also performs terribly for sellers, with links not functioning.

Date of experience: June 23, 2018
New Mexico
1 review
3 helpful votes
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Most sellers will simply cancel an order just before it is due to avoid completing order and receiving negative feedback as the system prevents buyers from reporting orders that are incomplete or denied at last minute. Quality is hit or miss, but usually requires heavy polishing to be presentable. Funds from cancelled orders are held and no refundable. Furthermore funds can not be applied to another order unless the order is an identical amount making order processing or replacement a nightmare.

Date of experience: October 23, 2016
Egypt
1 review
13 helpful votes
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After working for 6 months they just disabled my account for good
Just that simple, they asked me to contact them after 90 days to "inquire" for my earned money...
After wasting hundreds of hours to get some decent reviews and earn buyers trust they threw me out all over a silly issue, they have zero respect for the sellers and their customer support are just bots they never give you a straight answer or accept excuses. Good customers, bad company.

Date of experience: November 1, 2017

Overview

Fiverr has a rating of 1.4 stars from 1,133 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 106th among Freelancing sites.

service
279
value
269
shipping
176
returns
207
quality
255
This company does not typically respond to reviews
+147