Fiverr

THIS IS FROM THE HORSES MOUTH; CUSTOMER SERVICE. Unfortunately, the sellers are no longer part of our community. As mentioned in our Terms of Service: "Fiverr does not check user uploaded/created content for appropriateness, violations of copyright, trademarks, other rights or violations. We invite everyone to report violations together with proof of ownership as appropriate. Reported violating content may be removed or disabled. Furthermore, Fiverr is not responsible for the content, quality or the level of service provided by the Sellers. We provide no warranty with respect to the Gigs, their delivery, and any communications between buyers and sellers. We encourage users to take advantage of our rating system and our community in choosing appropriate Gigs® service offers."

I decided that I wanted to creae a website and utilized Fiverrs services to do so. I contacted the seller attached, and he promised the stars, the moon and the sky. He promised he was able to deliver on everything I requested and promised that I will be happy with the end result. Based on his reviews, I felt that he understood my vision and was able to deliver. Well he didn't. I was completely unstatisfied with the website he provided, and when I requested changes to make it the way I requested, he told me that it would cost additional money, even though he agreed to everthing I requested from the begining. Don't let these reviews fool you. Some of these sellers have been around long enough and know how to play the system and are extremely manipulative. BEWARE of the seller below.

After 8 years of building career on Fiverr and building reputation and hundreds of repeat buyers. They just disabled my account as if it was just registered. The reasons were so funny.

There customers support is non useless just plain stupid. I tell them im sending messages for a job but no response. There response is send another message. What a bunch of morons!

Reviews are fake most service are very low quality and uselss I will never buy here anything impossible to recoup your money if you are not satisfied of the service! Very disappointed

The designer I choose did a half A** drawing of what I wanted I asked for a revision and never heard from him again (Brien Lee) I asked to cancel my order had to do that twice buy the way still has not been canceled I was also told that I don't actually get my money back this company sucks

These guys are idiots. I went with someone who had a lot of positive reviews. Then I saw they all only have 5 star reviews. I was able to finally get a tshirt logo after MUCH coaching and telling him what to do. I gave good instructions and he first slapped a shirt design together that an 8 year old could have put together. After 7 or 8 changes I agree. I paid extra to receive the Vector. Our last communication was that when I approved of hte final design he would send me the Vector file for my tshirt printer. I completed the transaction and all I received were 2 attachments - both the same JPG file which was just a picture of hte Logo on a t-shirt.
I contacted Customer service and they are worthless. 2 different men have contacted me and say he sent me the file. He has not. SO I just opened up a new ticket with him for $5.00 so I could get a message to him that I still need the Vector file.
I am very frustrated and I have lost another day without being able to start on the t-shirts. I would NEVER use them again. There is a definite language barrier and I am very considerate of that. As soon as you accept you have no way to contact the seller. I am so annoyed right now.

I got scam by a writer, a designer and supposedly a wordpress guy.
The writer deliver articles she jut copy and paste, I report her to fiverr, oh yes they send my money back TO MY FIVERR ACCOUNT!
I can't withdraw it back to my paypal

Then designer create a logo for me that already exist.

And I needed help with some stuff with my wordpress website and the guy mess up the all things and half of the job was done because "he didnt know how to do it"

There is other platform was better with a better customer service than fiverr!

STAY AWAY FROM IT

I've had one of the best experiences here on Fiverr. I am able to get by with drawing and, to be honest, the people here have low standards, so most people will hire anyone. (At least in my 'field'.)

I have made an decent amount of profit here, despite the fact that Fiverr takes $1 from every gig that is ordered.
Which means that you are technically earning $4 a gig, and NOT $5. So they should kind of change their site name, but four-rr would have sounded dumb so they went with Fiverr.

You also get hit with the Paypal fee when you withdraw your money, so I recommend letting your money accumulate and withdraw it when you have a lot of money. That way you aren't hit with EXTREME paypal fees. It's a better option than getting a check mailed to you for a $5 fee. RIP OFF.

I also hate that when I cancel a gig I paid for, they give the money back to you as Fiverr credit and if you try to withdraw it, you get hit with a paypal fee, so it's technically taking money away from you. Might as well spend it on some other gig.

All and all this website is Okay.
Nice design, nice concept, but it's still a bit annoying to use because of all the fees.

A BUYER ORERED MY GIG EVERYTHING WAS COMPLETED NEXT MORNING FIVER CANCELS ORDER AND RETURNS FUNDS TO HIM ADDING NEGATIVE TO MY BALANCE AND CUSTOMER SUPPORT IS HORRIBLE THEY NEVER HERE THE SELLER OUT ONLY BUYER

I've been a 5-star seller on Fiverr since 2011. I have almost 400 positive reviews and have been a great member with a great seller reputation. Even with that, Fiverr doesn't care. If a buyer decides they want a refund (for whatever reason), Fiverr will give it to them. Even AFTER I put in the time, effort and delivered the service; the buyer gets to keep it and get a refund; no questions asked.

This totally screws over loyal sellers like me. I've had this happen to me three times in the six years I've been a seller. This last time was the last straw. The sellers are the backbone of this web portal and they're treated like crap. Buyers have the priority because they bring in the cash flow. Fiverr's own discussion forums are full of the same complaints as this one.

If you are a seller or are considering to be one, be aware that you will do work and not get paid for it and there's nothing you can do. All that needs to happen is a buyer decides they want something and not pay for it. Fiverr definitely needs a new system to prevent this from happening.

The fiverr.com UPSELL Scam FOR DUMMIES...

1-Buyer questioned the fiverr seller francecartoon before the order was placed showing the seller photos of job needed. The seller agreed to do the job.

2-Buyer pays for the job. On the day the job the was due to be completed the SELLER asked BUYER for more money, 35.00 to complete the work.

3-When the buyer refused to pay more money the seller requested that the buyer cancel the job.

4-Buyer Paid out 6.00 refunded 5.00

Another fiverr UPSELL Scammer.

Wow! I am currently starting a blog for WAHMs and Fiverr is one of my favorite ways to make income. I did a Google on Fiverr reviews and I came across this site. I have to say that I was in shock to see so many dissatisfied customers.

My name is Mary Carroll and I make Wix websites. My work is impeccable and I work with my customers until they are completely happy or I will refund their money. No questions asked. I have over 200 feedbacks and about 4 of them are dissatisfied customers, everyone else is happy with my business and quality of work.

I feel so sad to see that the Fiverr community has let you down. I would hope that Fiverr wants to make things better by putting better measures to benefit the customers.

Please feel free to contact me on Fiverr if you need a Wix website built. You can review my feedback and see that it is full of positive reviews.

Thank you for posting your frustrations, just remember that there are still good people who do love their customers and their customers love them back.

Wish you all well.

I'm surprised to find all of the one star reviews for fiverr.com. I guess the experience can vary greatly depending on who you choose to use on the site.

I've been fortunate to have very good experiences with the majority of gigs I have purchased on Fiverr. Since SiteJabber is for reviewing the SITE, I definitely have to give fiverr five stars. I think it's an awesome idea, and fiverr has gone a great job of organizing their interface and feedback system. It allows you to quickly find someone offering their services and see what kind of experiences others have had with them.

I just referred my brother to them a few days ago and he has been very happy with his first experience with them. It just so happens that he was over by my house today and brought it up in our conversation. He had an excel program he wanted created in connection with his business and he was very happy with someone he used on fiverr to create it. He is familiar with creating excel macros, etc. (as am I), but it's so much better to have someone do it who does it day in and day out and is able to do it much more efficiently than he or I could.

Spent money on a project, first of all, the project that he sent was LOW LEVEL $#*!. After contacting him, he couldn't do much better, because this all website consists of little piece of $#*!S who can't do $#*!. And after a while my profile got disabled. So don't buy anything there. IT'S A SCAM. And even if you succeed to get project before you get disabled it WILL be $#*!.

Buyers who are dissatisfied with a seller can't get out of the contract unless the seller says so. It may not be working out between the seller and buyer, but the buyer may get stuck.

I asked for a simple banner from their recommended designers and oh boy, you're in for a ride! You pay for everything up front with fast delivery and what you get after 48 hours, NOTHING! Complete waste of time and DO NOT WORK WITH Mcflyer_Designs. Mcflyer_Designs this dude tells you that he has 10 years of experience, etc. and can't even deliver what he says nor a simple Facebook banner #AmateurHour

Complete idiot and delivered no work...

This site takes advantage of independent artists and entrepreneurs by encouraging below-market rates and taking a high percentage (20%!) out of it afterwards. I don't recommend it.

Disorganized process, final product will be late, not to spec, no refunds given, contractor has power to stiff you. YOU ARE NOT ALLOWED TO CHANGE YOUR REVIEW IF YOU FIND A PROBLEM IN THE WORK AFTER THE FACT.

Fiverr is a good platform for new freelancers as it is straightforward and free to create an account as a seller. At this time, it has become a viral platform,.

Since the appearance of the promote gigs, they have taken jobs away from many people unless you pay a good amount in addition to the 20% that they keep of the profits. It's crazy...

I did want to give u some honest feedback. Did u actually say that u wanted me to refer u to other schools if they wanted a project like this done for them? Are u serious? I were horrible to work with. You have an excuse for everything and I had to tell u all was good just so u would complete the project. U don't do what u say. You are not detailed oriented and I could go on and on. U told me things at the beginning u would do. U complained about your mistakes if u would just check previous texts u can see how incompetent u really are and your follow through sucks. I have a lot of experience in the world and have been relatively successful but as a word of advice and your generation is probably the reason there are many problems with the world I would say get your act together. Take what I have said as constructive criticism and make yourself better. This project was a almost desperate comedy but u had me because I could not talk to u personally and in the real world this hack job of what your doing will not work. Keep saying to yourself how awesome you are and I'm dumb and charge people, continue to over -promise and under deliver, hide behind the curtain so u can't be contacted ( I understand part of it is fivver issue) continue to have poor follow through and continue not to be detailed oriented and mid quote jobs u will do for a price OR u can take what I said and better yourself. This has been one of the worst experiences I have had in my life... and u say. If u know of any other schools that would like your help with this project to seek u out... pathetic. Best

I ordered a gig from this seller, and things started off perfectly okay. I provided the seller with everything she needed to develop my website. When she was done with the website she emails me to let me know, and what do I see? Someone else's website. I explain to the seller this is not my website. At this point communication became sparse. She says she is going to fix it. March 15 the order was supposed to be completed. March 23 I filed a dispute after giving the seller ample time to complete the order. I also gave her a negative review. I asked her repeatedly for updates, in which I never received it.

What happened next was abysmal.

I quickly changed the passwords to my websites, but I was on an island and had zero internet connection. She figured out my password to my Gmail, and changed the Gmail account information and recovery email. I was locked out. She then went into my Fiverr account modified the review and gave herself 5 stars.

Thankfully Fiverr is looking into the situation and provided me with a refund. I will continue to use Fiverr, but be careful with some of these gigs you order as some of the work that they "show you" could be fake. Ms Sarah Expert is her name.

Fiverr gave me a credit and I'm in the process of getting that credit back on my credit card. There were also unauthorized credit card charges to my account.