Fiverr

I have been ordering gigs on Fiverr for almost a year, it is a hit and miss on quality etc, there is NO quality control on this site, I am a developer and I see multiple illegal gigs every time I visit, I went back and forth asking for a refund off a seller in the required time frame where they were saying nothing and submitting resolved messages, the whole time thinking Fiverr would step in, no way, I had to make a formal request for someone to act as a third party and get my refund, even then it took 2 weeks - the resolution center is back to the seller - not to fiverr. - these guys may end up being the next Kim Dot Com regarding the illegal activity that is openly being allowed on the site where the FEDs step in.

Sellers, what they do to stop you submitting poor reviews will either bribe you with "extras" --- "crap extras that may look appealing" or screw you over, most sellers bribe you BUT... I have also had a couple of gigs where I gave an "Honest" review (3-4 stars) and since it was not 5 stars they changed all of their reviews (the gigs were for reviews) to 1 star and screwed us over

Don't get me wrong, there ARE some great gigs on Fiverr from some "Honest" people, but there is a large-larger presence of "SMOKE IN MIRRORS" 1 star gigs that have 5 stars.

Hi,

I want to share quick story and ask for help. Please tell me what to do in this abnormal situation and sh*t fiverr customer support.

I had a customer who asked for an AR app. I delivered the app and he forgot about the order. The order as marked as complete, the money was cleared. He realised his mistake and wanted to open an other order for 5$ just to have something going.

I delivered the project, and he told me its not working, i was trying to fix the bug for weeks, and after he realised that his phone is not compatible with AR, he could not install ARCore because it was restricted in his country. So i was chasing a ghost for weeks in vain. I have sent him a link where to download the ARCore apk to install it.

After 1 month of the first order, which was already crealered and the money was mine, he requested a refund and he got it. I wrote to customer support, which is a pile of sh*t, explaining the situation and could not resolve anything.

Again, he asked for an AR app, i delivered it, he realised his phone is not compatible, and he could ask for a refund. What the hell is this? This is not normal at all, the product is still sellable and working how he wanted, only he doesnt have the necessary hardware for it.

What to do in this situation? Thank you.

This company is a $#*! scam hole. If you are a buyer or seller for many years they BAN you for no reason and take your money and do not pay you out.

AVOID AS BUYER
Bunch of Scam Hole Indians trying to make quick $ for $#*! service
Most use black hat SEO tactics and services that are know to ban you on Google such as AI writing, spam links and other useless $#*!. Either that or you are paying people to LEARN because they do not know what they are doing.

CUSTOMER SERVICE IS NON EXISTENT
The customer service is a joke. You contact them and they simply repeat your question back to you like the infant child they are. They do not help you even if you been on the platform for several years. You get "randomly flagged" for safety but it is all a ploy to collect your data to keep ripping you off and exploit you.

AVOID AS SELLER
Too many people too weed out that are either looking for cheap Indian labour for $5 for 5 hours of work or looking scam you by getting you to do work for free.

Company run by scumbags to exploit free labour

TOP REVIEW ON GOOGLE
"You'll gain skills to kickstart your career but it's unsustainable to stay on Fiverr in the long run. Freelancing on Fiverr me useful skills to kickstart my career. However, it is unsustainable to work on Fiverr in the long run. They take 20% commission for everything you earn, and at some points, is was even unsafe."

Some of the sellers are SCAM and Fiver won't help you to refund!
Like, this company is the only platform if there is a problem with a seller, Fiverr will NOT help you at all.

Amazing communication. Very understanding, will work with you especially if you are new to Fiverr! Great experience

Check this out!

http://fiveerscams.diowebhost.com/*******/fiveer-seo-scams-stay-away-from-fiveer

Stay way from SEO gigs on fiveer. They will only damage your website

Never use alliemadison12. She is terrible. Seriously don't waste your money. She basically killed fiver for me and I have used it a bunch.

Save your $5 dollars and hire professionals for $50. These are the low end boys and girls from Philipine, Bangladesh or Pakistan.

First, I'd like to start out by saying that I have used Fiverr for a long time. It has given freelancers around the world a platform to find customers quickly. I love the idea behind Fiverr, I like its platform, and sometimes even the customer support.

Recently, I started selling through Fiverr's "Logo Maker" feature which is in the beta. However, after receiving two warnings in quite a quick succession, my account was temporarily disabled while they perform an account review. Both of the warnings were for essentially "pliagiarism". Here's the thing, we have professional designers, who have worked with some of the biggest companies around the world. Not only do we create original work, we check our work for copies via reverse image searches before uploading anything for sale to Fiverr.

Each time we received a warning from Fiverr, we were not given any additional information on what other design exists that is similar or the same. As a designer, you can easily come up with a similar or sometimes even nearly identical design as someone else. As a great designer, you'll have your logo stolen and sold by other designers. There are many different scenarios. However, without knowing what the other design is, it's impossible to tell.

After reviewing our account, Fiverr disabled it permanently citing us as having violated their terms of service.

We are a professional team of designers with a combined experience of 100 years in design. It is possible that someone stole our work and had posted it somewhere and it could've been explained or resolved quickly by letting us know where the work appears.

Additionally, the design was flagged by their automated system. The two warnings were automatic. The system could have made an error as well. Maybe at least 1 of the warnings was not accurate, and thus, our account would have not been closed permanently.

At a time where we relied on income from Fiverr to get us through this rough time we are all going through, we found very little compassion or even effort to try to resolve anything.

We'd love for Fiverr to take a few minutes to discuss how to reenable our account. We want to continue to bring value to the platform and its customers.

Freelancer don't waste your time on fiverr they take 20% from you and 20% on top to the client if there

I've had an account for a while that has allowed me to make an extra income as a seller. Unfortunately, I ran into a scammer buyer. After providing agreed upon service, of which they highly approved, I was shocked months later when I received a notice that a refund was to me given for the jobs following a cancellation of the order. Turns out this very common and the seller ends up losing. So I followed up with their customer support. BIG MISTAKE! This people are not only unhelpful, not interested in your problem, but also have a hint of malice in them. Should you send a query and follow up on it, they'll take action - just not the one you expect. They'll find any excuse to find you in violation of their precious "ToS" and close down your account. Yet they had no problem with your services earlier. Awesome! Just like magic. Should you find any review complementing their CS please ignore it. It has been probably written by one of their clearly incompetent CS members. All they ever send are pre-written messages that are general and not specific. Should you push with an issue you run the risk of being shut out of fiverr. For those still on the platform, should you ever run into a problem, find an alternate way of addressing it. Else you'll have your hard earned cash locked with your account - very unfortunate. Sellers receive no protection on the platform. You are supposed to tolerate abusive clients, take orders that no longer interest you among a host of other annoying buyer habits that CS should help you solve.
Secondly, they take a huge chunk of you earnings. 20% of each coin made belongs to the platform. This is abit too much. Buyers too complain when you charge highly to compensate for the fees amount as they too pay high fees as the amount increases.
Don't put all your eggs in one basket on this one.

I consulted a seller about a publishing project. The seller is level 2 with 800 five-star reviews. So I was confident he would be professionally competent. In the course of describing and negotiating the project, he asked me to send the documents. At that point, he dropped communication. This was after he'd been replying within an hour normally.

So, I waited a few days to follow up. No reply. I asked to confirm that he was receiving my messages. No reply. After five days, I contacted customer service. They were friendly and did reply, but when I explained the matter, there was nothing substantially done. Finally, after a week elapsed, there was still no resolution by any party.

It's very hard for me to understand how a top-ranked seller could behave with such careless disregard and why Fiverr customer service would not swiftly act to settle the matter and to validate the customer's legitimate concerns.

It's reprehensible to ask to review documents sent by a buyer/client and then to show no respect or care for the client/buyer or materials sent. And why wouldn't he seller simply get back to me and say, "Sorry this job isn't right for me" if he didn't want to work on it? Why leave a client hanging? Why create unnecessary confusion? And this is a seller without a single negative review? The interaction raises many doubts.

Though there are no doubt some good sellers on Fiverr and buyers who have good experiences, this interaction (my first on the site) has been a big red flag.

Update: Customer service did get back to finally, once again. I cannot fault them for trying. But they never received an answer as to what happened. I offer this review in case it's helpful to people who are considering fiverr as a buying platform.

Fivver is one of those site where you have to take small steps in using a seller. After using fivver a few times, I relized that $ 5.00 gigs was the bare minimum service for most sellers. The more you want done the more it's going to cost. Yes, there are some sammer on there, but you have to order with caution. When working eith a fivver seller, know what you want. Be able to communicate that in great detail with seller. If you don't give detail of your project the seller want know what your project needs are. Communication is the #1 key factor in using fivver. When a seller doesn't deliver on time or communicate with you, cancel the order and try someone else. It's nothing lost, because fivver will refund your account. You then take your refund and try another seller.
Over the past couple of years since I've been using the service, I have had some good 5 star service and serveal canceled orders. But overall, I have found fivver to be a great business tool for those who work on a small to no budget. With anything shop with caution. Some of the thing I've had done:
1. Business phone line greetings
2. Facebook advertisement
3. Flyers
4. Logos
5. Fundraiser Donation letter
6. Product mockup
7. Product package design
And more

I'm going to post more reviews for this site based on the products I buy. Since everyone here is an independent contractor or freelancer like me, I don't think it would be fair for me to judge based on one or two bad services.

This particular review is based on the logo design. To be fair, I did not purchase any of their so-called "vetted" sellers that they call PRO sellers. These are apparently professionals they hired from all over the world. They charge in the thousands. I don't trust their vetting process and didn't want to spend that much money to discover yet more stolen or mediocre work because of all the bad experiences.

I have spent as high as $150. When I paid the lowest price of $5, I received clip art - okay, that's fair, I get what I paid for - right? No, not exactly, it was downloaded probably from Google. I could have done that myself without paying anyone $6 (there is a $1 processing fee tacked on) and waiting two days. That seller had no legal right to sell me something he does not own. This happened to me 3 times for logos I bought from low as $5 to high as $25.

When I spent the higher price based on really good description on their gig page, it was the same result. It wasn't stolen stuff they gave me but the work was awful, communication was even worse. The only time they seem to send me messages was when they wanted more money. If I pay them, they disappear until they deliver at the last minute.

The products I received were below average all across the board from everyone I bought from. They only care about getting 5 star reviews and getting as much money from you as possible.

If you end up getting a decent logo - google search it because its likely stolen from another designer. If you use a logo that belongs to someone else, it's you who will get sued not the person you hired on Fiverr.

I hired an expert on Fiverr to fix a bug on my website and he did a great job. It took only one hour and everything was perfect.

So many girls hidden behind the modeling gigs doing like online prostitutes and Fiverr ignores it. Disgusting and cheep.

I bought two different services from this site. I paid someone $15 to come up with titles for my story I was working on. I gave them the summary of my story and its themes and told them I was looking for something poetic. They took a few days to complete which I thought meant they were working hard on it. I soon got a list of title ideas. Half of them were titles for books that are already published and don't even make sense for my book. My book was about mothers and daughters and I get a title suggestion that says, "the fastest horse in the race" (not exactly this but the same idea). It's like they just used an online title generator (which I could have done for free). Very disappointed, not sure how they had all good reviews. Next I paid for someone to edit the first part of my book. I wanted them to do a little bit of developmental editing and editing and critique. Well, they returned the word document and their own comments and suggestions were filled with typos! This really bugged me. They wrote down all of their opinions on my story and it had poor grammar/spelling. I thought maybe they were in a hurry. But then I went to edit over my book and I find that it still has some issues. So what did I pay them for? You also cannot go back and edit your reviews. I then wanted to hire a book cover designer. I found a seller and asked if they done any kind of sketch before payment and if they could verify their work isn't copyrighted. Well the only response I got was about their pricing, no answers to my questions. I am a digital artist so I understand the work that goes into creating a design. But they wanted $250 for a ebook cover and $450 for a hard copy book cover! Come on now. So instead I drew up my own book cover which I'm very happy with. But really? I feel like I should become a seller on this site because I wouldn't be charging so much and I'd actually provide better services.

Fiverr is a scam freelancing site. Your work will be a charity here. Dont waste your time, money and effort on this website.

At first I thought Fiverr was a great way to earn extra cash, until I started realizing the many frustrations that come from being a freelancer on Fiverr. First, they take 20% of all your proceeds (which is a lot considering the low prices sellers make). I understand that they need to make money but then they take 20% of your hard earned tips! I have received hundreds of dollars of tips and instead of getting to keep 100%, they take credit for sellers going above and beyond! Next, they charge money for you to just withdraw your earnings. If you try to inquire about anything, their customer support is a joke and they never adequately resolve any issue you bring to them. Second, if you are on vacation (and in some cases do not even have internet access), sellers can still contact you if they are past clients and if you don't respond then your response time gets lowered and buyers are less likely to choose your services. Third, and most frustrating, Fiverr can delete your gigs for absolutely no reason without even discussing it with you first. I had a gig up for 1 whole year, received a fair amount of work and a large amount of money from it (which also means Fiverr received a good amount of money as well), had all 5 star reviews, and Fiverr removed the gig without any warning and just said it was a violation. There are 150 other gigs just like mine but somehow they aren't violations. There is no trust with Fiverr and I don't believe they have seller's interests at heart. They favor the buyer over the seller and treat their sellers like garbage. They don't try to keep their sellers happy and I guarantee they have lost a lot of good sellers because of it. I am a level two seller with all 5 star review who generates a good amount of revenue for Fiverr and they are going to lose my business because I'm absolutely fed up.

I have had some great projects delivered by Fiverr. I also helped an artist get to his next level financially by rehiring him for multiple gigs.

I visited their website, looked at a few profiles and my credit card was charged $210--FRAUD. I never ordered anything or gave them my info.

I had over 800 gigs purchased I had a designer that would work above and beyond what I would ever expect wonderful human. I'm an event planner we have constantly events and invitations and things that need to be done one day I gave him 12 jobs at once BOOM he completed them QUICK! I ended the Giggs the designer sent me the work I sent a review we thought everything was okay. A few days later I get an email from customer service stating that they're going to close my account and his to. WHAT! Not only that they closed my account but they snatched all the money I paid the designer away from him and kept it now that's shady! When I inbox them and ask them what the problem was they refuse to answer so I responded back again with the stronger message then they blocked me REALLY. Their customer service sucks WHEN you question them they will block you. The part that sucks even more I spent two years Gathering all of the people I was working with when they deleted my account I had no access to all the work I had already paid for I had no access to my vendors that I was working with if you do choose to work with these people make sure you keep your contacts because when they delete you lose all your information. What they do to these Freelancers is completely They are scamming their own employees. HORRIBLE CUSTOMER SERVICE.

Deliverables were unsatisfactory, incomplete, unusable, and unprofessional. Do not ever use this service.