Fiverr

I have placed an order with them and they disabled my account and withheld my funds for 90 days.

I thought that it might be that i used some phrase or something that's wrong according to the fiverr policy.

Then i placed a second order using another account and again the same thing happened even though i was very careful because of my first bitter experience. I never did anything wrong.

It is the worst experience and i just quit and am thinking now about using other platforms.

Highly recommend not to trust them whenever they want will disable the account.

Highly recommend not to use your worst services.

This review began as a 1 star, and I changed it to a 5 star. There is a deficiency in the Fiverr software that made me have to rewrite my complaint every time the seller responded. I thought that the seller had figured out the perfect system to make sure the review never reached Support. However, it did reach support, and support resolved the issue within a few hours after I made the complaint.

Unfortunately, fiverr deletes negative reviews on TrustPilot so I am posting it here:

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I had quite an unfortunate experience with Fiverr's invoicing system. When preparing my tax documents for the year 2023, I noticed that Fiverr had not issued any of my invoices. Upon reaching out to them, I was informed that these invoices were deleted and are no longer available.

This was a shocking revelation, as it directly contradicts the legal requirements concerning financial documentation. I promptly addressed their non-compliance, only to be met with silence. My subsequent emails have gone unanswered, leaving me in a precarious situation with the tax office.

Now, I am in the process of gathering all email communication to substantiate my expenses, a task that is both frustrating and time-consuming. This incident has made it clear that Fiverr's services may not be reliable for business purposes, particularly for those who place importance on maintaining accurate financial records.

To anyone considering using Fiverr for their business needs, please be forewarned - you may face difficulties in securing your invoices. This lack of support and disregard for legal protocols is not only disappointing but also detrimental to the seamless operation of any business.

Nearly every single "illustrator" I have dealt with on this deceitful platform was a scam artists, who lies to everyone who contacts them. They pretend to be artists and illustrators but what they actually do is use photoshop to cobble together art they steal online and foist it off as original work. They are all liars! It's dangerous, fraudulent and can get you, the buyer, in serious trouble. It is astonishing and unconscionable that they 1) are allowed to do this and 2) make money form it all. It's very sad. This website should be sued and shut down, in my opinion.
Stay away. Stay very far away. You've been warned.

Fiverr is forcing me to work with an unqualified seller on my project! I don't have the time to teach this seller! Fiverr dont care about their customers only their own profits! I would not recommend i would use other platforms instead! Unethical!

Fiverr is interesting website for me, but I had bad experience to make a gig and through that, getting valid and genuine customers. It is so awkward and hard thing for non-technical people to get work from another country or other people.

It is really annoying when you are spending enough time but never earn a single penny after 15 days with Fiver!

Here I'm attaching the fake fiverr+ Facebook profile, I ordered him and pay money in advance, he also looted other people including me. Please report this person and mark spam to his mobile number.

Horrible experience with Fiverr. Not only was the quality of the work delivered poor, but the customer service representatives hide behind little-publicized policies that limit how much time you have to either request a refund or leave a review.

I actually tried giving my Fiverr seller a chance because she seemed to be trying, but she was obviously incapable of delivering what she had committed and clearly did not possess the skills she advertised.

I actually have a much bigger isssue with Fiverr as a company - sponging money from buyers and providing little in terms of customer service - than I do with the Fiverrs I've worked with.

This site is a complete waste of time! I wasted 3 weeks and went through three designers only to keep finding out that they were taking images from shutterstock.com and passing them off as their "custom" work. They literally sent the exact image from shutterstock! And yes, I bought the premium package!

This is a scam... They send you templates and information from other companies, miss deadlines and give you useless data pulled out of the sky. I had top write the whole thing on my own, So unprofessional you cannot even speak to anyone. Do not use this company. I am asking for my money back.

This platform is just for earning money. There is no customer support email, chat, phone. Nothing. It is ridiculous.

There is no way to contact the customer service department. I've never had a worse freelancer experience. I was duped by a seller. I reported him, and Fiverr surprised me by issuing an alert.
I attempted to understand why they would send such an email without taking into account our chat background, but there was no way to contact their customer service help desk.

I'm no longer working with them, and I'll be closing my account after eliminating all payment methods.

It's one thing having bad sellers on this website (which is not fiverr.com's fault)
But another disaster for fiverr's customer service and quality control not being helpful when things go wrong. All I wanted to do is to leave a bad review to the seller of my bad experience and Fiverr wont allow although they made their nice commission in between. IF this site doesn't help BUYERS of services who do they help? Without buyers you don't exist Fiverr.
For those of you who want to use this service please use Upwork.com instead.

Hired for a logo design. Every single "concept" provided to me was an exact copy from either an inspiration photo I provided or from elsewhere online (thank you, Google Image Search). I don't care what country you live in, or what language you speak. I DO care that you feel taking someone's work and passing it off as your own is acceptable. Absolutely not recommended.

It can be a good site for making money or purchasing a service. But the rate at which they disable account without investigation sucks. One minute you are a top seller, the next minute your account is permanently disabled. The cry is both for buyers and sellers, and do not even do conclusive investigations on any issue.
They ought to do better, other freelance websites are becoming more attractive now

Don't read the reviews! They only keep the good ones. Stay away from fiverr at all cost!

No matter how much you try to resolve the issue you can not because fiverr is a company registered overseas! Run away!

My account was blocked when I tried complaining about an order cancelled 2 months after being marked as completed. They told me to refund the money. I was a great seller, giving customers great service (check the amounts in the photo). They found a non-existent reason to block my account and later blocked my access to Customer Support the same day. Fiverr is really a scam. Please don't use it.

I contracted one the seller to improve my website However I'm concerned because our website is no longer visible on Google or anywhere else. My google developer has asked me to give her half of the money by PayPal instead of paying Fiverr.

She's ignoring me and not answering any of my messages.

We are really worried, has any ideas how we can get our website back.

I've tried fiverr a few times and the experience has been exact the same fiverr clearly hires unprofessional people that can't find work and fiverr provides support fiverr earns money the seller too and the buyer looses money and time no protection to the seller this is a true rip off, attached a picture where you'll see 42 messages back and forth with fiverr for them to end up saying sorry you lost your money...

**I paid Rs **₹8,186.97 for an order which was never executed. The refund I received is only Rs 5575. 68. What happened to Rs 2611. 29, almost USD 35? Is it the Fiverr fees through the seller for the cheating client?
Almost all the reviews of sellers are purchased systematically making reverse payments.

In a nutshell They are thieves! Seller produced lousy work and revisions were worse, resolution request was obviously going to go in favour of the seller as they have a financial interest in them after seller refused cancellation.
Fiverr were only interested in supporting the seller and his artistic opinions, even admitting to me they are not qualified in music or producing. The seller butchered a beautiful song which I was to cover. Fiverr refused to get my hard worked for money back, £361 to be precise.
In my opinion I would stay clear of fiverr when you run in to creative problems with a Narcissistic seller, fiverr has their back all the way. You don't have a say when it all goes south and their interest in making their money through the seller far exceeds your customer rights. You'll end up exhausted, depressed and going around in circles until you buckle. In essence. You've lost your money and have no choice but to accept it!
Give them a miss. Stay clear of Fiverr.

Everything I have ever received has either been poor quality or a direct rip-off that could get your business in legal trouble. Fiverr customer support will do nothing to help either. I guess you get what you pay for...
Save yourself a headache and money and pay a bit more for a better freelance elsewhere.

Set up a seller account for web design and graphic design, spent like 3 hours creating gigs and researching, even started receiving orders and messages the same day, but on the next morning - banned. Tech support refuses to elaborate on the reason, only say that the decision is final and irreversible.
The platform might be fine if you are a buyer, sure, but if you plan to sell your services - don't use it, there are more new-user-friendly platforms out there.

She did not do the illustrations with proper grammar or spelling! She disappeared and never responded to messages for several days even though you can see that she is online! When she finally responded she tried charging me $280 for edits to correct spelling and facial expressions that she should have done correct from the beginning and the work was suppose to come with unlimited edits!

Do not use her she is a scam

The billing system is very rigid, you need to enter the right billing info from the beginning which is not clearly stated unless you contract service, and then it is too late. And you will never be able to change the old billing information. So you just lose your money using this page.
As usually, you can find low-quality work where they send very nice work in the test picture and then for the rest is just a low-quality one.