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North Carolina
1 review
2 helpful votes
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Don't Trust Fiverr
February 23, 2025

You'd be better off doing it yourself because Fiverr does not screen their sellers. Look to get scammed by these supposedly Freelancers. Instead, they are predatory scammers, seeking anyone that will be willing to pay. Stay away from people from the Middle East. ANY Country, particularly Bangladesh. If you have a project and see anyone from the middle east, they will all try to convince you that they are experts, and then rush you to pay. They will take your money, perhaps give you an unfinished project and you'll never hear from them again. Fiverr wasn't any help. If you complain to them, they will perhaps close or suspend your account, claim that terms of policy was broken. Don't Trust Fiverr or anyone that is a freelancer.

But overall…Stay Away from working the people from the Middle East from any platform.

Date of experience: February 1, 2025
Arizona
1 review
0 helpful votes
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Stay away!
February 12, 2025

Fiverr disabled my password today. They try to force you to use a third party compny (just answer:who scammed me before) in order to rest password. There is a charge to do that which fiverr says is refundable; good luck! Fiverrs tend to oversell their abilities. The site can be hard to navigate. Help is difficult to find, and somethng simple like resetting password is near impossible. I've lost months of emails

Date of experience: February 12, 2025
New Jersey
1 review
0 helpful votes
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Freelancer's Misconduct: I hired a freelancer via Fiverr who grossly overstated their capabilities. The quality of the work delivered was comically poor, falling well below professional standards. Despite my repeated attempts to cancel the order due to unsatisfactory service, the freelancer has refused to cancel the order three times and is now completely unresponsive to any communication.

Lack of Support from the Company: I have attempted to resolve these issues through Fiverr's support channels, including logging several cases. It has been over 8 hours with absolutely no response. The lack of timely and effective support is unacceptable and has compounded my frustrations significantly.

Inadequate AI Chatbot: The AI chatbot provided by Fiverr for assistance, rather than being helpful, has proven to be insulting and inefficient, only serving to exacerbate the situation rather than offering any real solutions.

This service has been nothing short of a complete disaster, reflecting a lack of accountability and professionalism from Fiverr.

UPDATE: I did eventually get my money back, but MAN did it take a while. Proceed with Fiverr knowing that is is basically impossible to interact with an actual employee of the company in real time. This can be frustrating if you're having issues with the designer/freelancer, as we had.

Date of experience: February 19, 2025
Switzerland
1 review
1 helpful vote
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#FO519BB67DD83
SCAM. Do not use Fiverr to find contractors. I have used Fiverr many times and the last job a Contractor/ Freelancer quotes for a job, auto completed against my request as it was Christmas and has now disappeared.
Fiverr "resolution centre " is anything but. They have your money, because you pay in advance and that's it, not interested in finding the AWAL contractor for refund of uncompleted work.

Date of experience: January 19, 2025
Turkey
1 review
2 helpful votes
Follow Ahmet Can K.
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I have been a loyal Fiverr seller for 7 months and have successfully delivered high-quality work to my clients, totaling $2,500 in earnings. Recently, I faced a major issue that deeply affected my trust in Fiverr's platform.

Six of my completed orders, worth $800 in total, were canceled without any fault of my own. These projects had already been approved and rated 5 stars by my client. Despite this, the funds were deducted from my account. Fiverr support initially emailed me stating that the amount would be refunded, but later reversed this decision without a clear explanation.

When I contacted support, I received a vague response stating that the refund process had been canceled. However, I met all the requirements for these earnings. My client is also willing to confirm their satisfaction with my work, yet the platform refuses to resolve the issue.

This situation feels unfair and unprofessional, as it penalizes me for circumstances beyond my control. If my account hadn't had enough funds, Fiverr would have had to cover the refunds themselves. Why is this responsibility placed solely on me?

I urge Fiverr to take responsibility for this situation, as these actions damage the platform's credibility and trustworthiness for freelancers. As a seller, I worked hard to provide quality service and ensure customer satisfaction, and this should not result in financial loss for me.

I hope Fiverr resolves this issue soon. Otherwise, I will be forced to take further action, including sharing this experience across other platforms and seeking legal advice.

Date of experience: December 27, 2024
GB
1 review
3 helpful votes
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If I could leave minus100 starts I would. When you first sign up you are attacked by hundreds of scammers. Then when you do get a gig you discover this is the most horrendous freelancer site ever. The withhold your earnings for 2 weeks, then when you have to verify to release payment, there is a glitch and you didn't receive a verification code, you cannot wait a few minutes and do it again, instead they withhold the payment another 24 hours? They also deduct over 20 percent of your earnings, so if your payment is 130, you get 100 USD. They still have my payment and I cannot get it out. This site should be taken down.

Date of experience: November 14, 2024
Washington
1 review
2 helpful votes
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Mike Oliver Pakistan
October 28, 2024

I hired Mike Oliver from Pakistan on 9/14 with the agreement the work would be done in 10 days. He tricked me into pre-paying by telling me he would be my personal designer so I paid him and he has never done the work. He is a scam artist do not hire him. Fiverr has no actual customer service available, only AI. I have sent countless emails that have gone largely unanswered.

Date of experience: October 28, 2024
Connecticut
1 review
3 helpful votes
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BEWARE
November 20, 2024

The seller conned me into closing out my order and did no work. I contacted Fiverr and they are just giving me the run around, they keep asking me the same questions just waiting for me to give up, they arent trying to help me. They asked for pictures and video of the issues and they didnt even look at it. BEWARE OF THESE VENDORS ON HERE! If you have a problem dont expect Fiverr to help you!
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It was not addressed, I was conned by the seller. Be careful sending large amounts of money to anyone on Fiverr. Beware of Khawaja Usama for website design.

Date of experience: November 20, 2024
New York
1 review
2 helpful votes
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My seller account was on hold or something before 5 months and fiverr asked me to wait for 90 days and withdraw my money $400+ in my account. I could not withdraw my money last week so I raised a ticket on fiverr and fiverr didn't reply at all. Hence, I had to post a review on trustpilot. Within a few hours, my account was permanently disabled and fiverr wants to me to want for 90 more days.

Isn't this illegal that fiverr playing some kind of revenge game?

Fiverr should be taken down.

Date of experience: July 6, 2024
Pakistan
1 review
3 helpful votes
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Scammed By Top Rated On Fiverr
August 13, 2024

I chose Fiverr to produce my music and selected a top-rated freelancer with all 5-star reviews. I placed my order, expecting to receive a professionally mixed and mastered final song file as promised. Instead, I faced constant delays and excuses. The freelancer kept asking for more time, citing personal issues, and eventually convinced me to complete the order without delivering the file, promising it would come later. Because he said he needs money badly and he is in crises. If i complete order would be easier for him to work and complete

Despite repeated requests, I never received anything. I opened a case on Fiverr and left feedback. The freelancer begged for another chance, and Fiverr suggested I work it out with him. I reluctantly agreed, but after 10 more days, the freelancer blatantly refused to deliver anything, knowing that the claim date had passed. He even taunted me, saying that after working with Fiverr for five years, he knew I wouldn't get a refund or the product.

I provided Fiverr with evidence, including screenshots of the open dispute and their team's advice to resolve it directly with the freelancer. Yet, they refused to help, stating the claim date had expired. I was left with nothing – no product, no refund, and no support from Fiverr.

This was the worst experience ever. I feel scammed out of my money, and Fiverr's handling of the situation was appalling.

Date of experience: August 13, 2024
GB
1 review
3 helpful votes
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Biggest Scam Ever!
May 18, 2024

Biggest scam I have ever seen. Fees are applied everywhere you turn. Be aware, you only going to get a tiny proportion of the actual amount, by the time you withdraw, plus you will have to wait at least "10 years" to be able to withdraw your money. Customer service don't exist at Fiverr, its like their run by 2 rats in a bedroom. Stay away from these scammers, there are plenty better then them, use Guru, Toptal, PeoplePerHour, Freelancer, Truelancer, Outsourcely.

Date of experience: May 18, 2024
New York
1 review
2 helpful votes
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Complete scam
July 19, 2024

Insane site run by religious freaks, who allow sellers to harass about Jesus, then ban you if you don't want that. And then steal your money. These psychos belong behind bars. Insane.

Date of experience: July 19, 2024
California
2 reviews
2 helpful votes
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Thieves, crooks
April 26, 2024

Never leave money in your account. They make it hard to get funds out and make you wait, wait and wait. I suspect they make money keeping funds way longer than needed in their account. We are busy sir. How many millions per day, interest, do they keep like this? I guess Israeli legal systems don't care. Horrible experience dealing with this platform.

Date of experience: April 26, 2024
California
17 reviews
37 helpful votes
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WASTE OF TIME
April 11, 2024

If you live in the US, this site is basically completely worthless. In a nutshell, people in 3rd World countries use it to provide services for a fraction of the cost that people in the US charge because their cost of living and exchange rate is so much cheaper. So it is literally impossible to get work if you live in the US. Fiverr also deactivates your account if you don't manage to get work anyway. Do not waste your time.

Date of experience: April 11, 2024
AE
1 review
3 helpful votes
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Scammed
April 28, 2024

Worst service I have used due to the secure payments 😂 I made a purchase a few days ago and my card got scammed a few hours after for $200. They hi light how secure their payment platform is but it's not. It was lucky I blocked my card and only $200 was taken. I have been messaging the customer support team and they are aware the issue from their side and offered to reinstate me the $10 for the service I purchased from them but not willing to reinstate me the money taken from their unsecure website. Please be careful using their website and don't get caught out like I did.

Date of experience: April 28, 2024
Netherlands
2 reviews
11 helpful votes
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Fiverr is interesting website for me, but I had bad experience to make a gig and through that, getting valid and genuine customers. It is so awkward and hard thing for non-technical people to get work from another country or other people.

It is really annoying when you are spending enough time but never earn a single penny after 15 days with Fiver!

Here I'm attaching the fake fiverr+ Facebook profile, I ordered him and pay money in advance, he also looted other people including me. Please report this person and mark spam to his mobile number.

Date of experience: July 23, 2022
Illinois
2 reviews
10 helpful votes
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Nearly every single "illustrator" I have dealt with on this deceitful platform was a scam artists, who lies to everyone who contacts them. They pretend to be artists and illustrators but what they actually do is use photoshop to cobble together art they steal online and foist it off as original work. They are all liars! It's dangerous, fraudulent and can get you, the buyer, in serious trouble. It is astonishing and unconscionable that they 1) are allowed to do this and 2) make money form it all. It's very sad. This website should be sued and shut down, in my opinion.
Stay away. Stay very far away. You've been warned.

Date of experience: November 19, 2023
Canada
1 review
5 helpful votes
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This platform is just for earning money. There is no customer support email, chat, phone. Nothing. It is ridiculous.

There is no way to contact the customer service department. I've never had a worse freelancer experience. I was duped by a seller. I reported him, and Fiverr surprised me by issuing an alert.
I attempted to understand why they would send such an email without taking into account our chat background, but there was no way to contact their customer service help desk.

I'm no longer working with them, and I'll be closing my account after eliminating all payment methods.

Date of experience: May 9, 2021
Texas
1 review
3 helpful votes
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*Edit- I was able to get my money refunded and put back into my paypal account; for this, I improved the rating. * I picked an artist based on the image he had with his profile that demonstrated his level of expertise/work. What he offered after I paid was not even close; I requested to cancel the order and get a refund. He begged me to give him a chance to make it right. I really did not want to continue but I acquiesced and gave him a chance. I was right he still tried to beg me but eventually agreed to cancel my order. There are no features on the website show me how to get to my money or communicate with anyone. Links don't seem to work. The email I received from Fiverr did have instruction i was able to follow and received my refund within just hours of requesting.

Date of experience: July 11, 2021
Bangladesh
2 reviews
4 helpful votes
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Fiverr for freelancer
April 29, 2020

This is the easiest way to get project done. Outsourcing your weakness can save you and your company a lot of valuable time and help you focus on your strengths. The pricing is super reasonable considering there are people from all over the world competing for your money / attention. You can build long term relationships and get pricing down if you continue to work with sellers.

Date of experience: April 28, 2020

Overview

Fiverr has a rating of 1.6 stars from 1,132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 107th among Freelancing sites.

service
278
value
268
shipping
176
returns
206
quality
254
This company does not typically respond to reviews
+147