You'd be better off doing it yourself because Fiverr does not screen their sellers. Look to get scammed by these supposedly Freelancers. Instead, they are predatory scammers, seeking anyone that will be willing to pay. Stay away from people from the Middle East. ANY Country, particularly Bangladesh. If you have a project and see anyone from the middle east, they will all try to convince you that they are experts, and then rush you to pay. They will take your money, perhaps give you an unfinished project and you'll never hear from them again. Fiverr wasn't any help. If you complain to them, they will perhaps close or suspend your account, claim that terms of policy was broken. Don't Trust Fiverr or anyone that is a freelancer.
But overall…Stay Away from working the people from the Middle East from any platform.
Fiverr disabled my password today. They try to force you to use a third party compny (just answer:who scammed me before) in order to rest password. There is a charge to do that which fiverr says is refundable; good luck! Fiverrs tend to oversell their abilities. The site can be hard to navigate. Help is difficult to find, and somethng simple like resetting password is near impossible. I've lost months of emails
Freelancer's Misconduct: I hired a freelancer via Fiverr who grossly overstated their capabilities. The quality of the work delivered was comically poor, falling well below professional standards. Despite my repeated attempts to cancel the order due to unsatisfactory service, the freelancer has refused to cancel the order three times and is now completely unresponsive to any communication.
Lack of Support from the Company: I have attempted to resolve these issues through Fiverr's support channels, including logging several cases. It has been over 8 hours with absolutely no response. The lack of timely and effective support is unacceptable and has compounded my frustrations significantly.
Inadequate AI Chatbot: The AI chatbot provided by Fiverr for assistance, rather than being helpful, has proven to be insulting and inefficient, only serving to exacerbate the situation rather than offering any real solutions.
This service has been nothing short of a complete disaster, reflecting a lack of accountability and professionalism from Fiverr.
UPDATE: I did eventually get my money back, but MAN did it take a while. Proceed with Fiverr knowing that is is basically impossible to interact with an actual employee of the company in real time. This can be frustrating if you're having issues with the designer/freelancer, as we had.
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SCAM. Do not use Fiverr to find contractors. I have used Fiverr many times and the last job a Contractor/ Freelancer quotes for a job, auto completed against my request as it was Christmas and has now disappeared.
Fiverr "resolution centre " is anything but. They have your money, because you pay in advance and that's it, not interested in finding the AWAL contractor for refund of uncompleted work.
I have been a loyal Fiverr seller for 7 months and have successfully delivered high-quality work to my clients, totaling $2,500 in earnings. Recently, I faced a major issue that deeply affected my trust in Fiverr's platform.
Six of my completed orders, worth $800 in total, were canceled without any fault of my own. These projects had already been approved and rated 5 stars by my client. Despite this, the funds were deducted from my account. Fiverr support initially emailed me stating that the amount would be refunded, but later reversed this decision without a clear explanation.
When I contacted support, I received a vague response stating that the refund process had been canceled. However, I met all the requirements for these earnings. My client is also willing to confirm their satisfaction with my work, yet the platform refuses to resolve the issue.
This situation feels unfair and unprofessional, as it penalizes me for circumstances beyond my control. If my account hadn't had enough funds, Fiverr would have had to cover the refunds themselves. Why is this responsibility placed solely on me?
I urge Fiverr to take responsibility for this situation, as these actions damage the platform's credibility and trustworthiness for freelancers. As a seller, I worked hard to provide quality service and ensure customer satisfaction, and this should not result in financial loss for me.
I hope Fiverr resolves this issue soon. Otherwise, I will be forced to take further action, including sharing this experience across other platforms and seeking legal advice.
If I could leave minus100 starts I would. When you first sign up you are attacked by hundreds of scammers. Then when you do get a gig you discover this is the most horrendous freelancer site ever. The withhold your earnings for 2 weeks, then when you have to verify to release payment, there is a glitch and you didn't receive a verification code, you cannot wait a few minutes and do it again, instead they withhold the payment another 24 hours? They also deduct over 20 percent of your earnings, so if your payment is 130, you get 100 USD. They still have my payment and I cannot get it out. This site should be taken down.
I hired Mike Oliver from Pakistan on 9/14 with the agreement the work would be done in 10 days. He tricked me into pre-paying by telling me he would be my personal designer so I paid him and he has never done the work. He is a scam artist do not hire him. Fiverr has no actual customer service available, only AI. I have sent countless emails that have gone largely unanswered.
The seller conned me into closing out my order and did no work. I contacted Fiverr and they are just giving me the run around, they keep asking me the same questions just waiting for me to give up, they arent trying to help me. They asked for pictures and video of the issues and they didnt even look at it. BEWARE OF THESE VENDORS ON HERE! If you have a problem dont expect Fiverr to help you!
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It was not addressed, I was conned by the seller. Be careful sending large amounts of money to anyone on Fiverr. Beware of Khawaja Usama for website design.
My seller account was on hold or something before 5 months and fiverr asked me to wait for 90 days and withdraw my money $400+ in my account. I could not withdraw my money last week so I raised a ticket on fiverr and fiverr didn't reply at all. Hence, I had to post a review on trustpilot. Within a few hours, my account was permanently disabled and fiverr wants to me to want for 90 more days.
Isn't this illegal that fiverr playing some kind of revenge game?
Fiverr should be taken down.
I chose Fiverr to produce my music and selected a top-rated freelancer with all 5-star reviews. I placed my order, expecting to receive a professionally mixed and mastered final song file as promised. Instead, I faced constant delays and excuses. The freelancer kept asking for more time, citing personal issues, and eventually convinced me to complete the order without delivering the file, promising it would come later. Because he said he needs money badly and he is in crises. If i complete order would be easier for him to work and complete
Despite repeated requests, I never received anything. I opened a case on Fiverr and left feedback. The freelancer begged for another chance, and Fiverr suggested I work it out with him. I reluctantly agreed, but after 10 more days, the freelancer blatantly refused to deliver anything, knowing that the claim date had passed. He even taunted me, saying that after working with Fiverr for five years, he knew I wouldn't get a refund or the product.
I provided Fiverr with evidence, including screenshots of the open dispute and their team's advice to resolve it directly with the freelancer. Yet, they refused to help, stating the claim date had expired. I was left with nothing – no product, no refund, and no support from Fiverr.
This was the worst experience ever. I feel scammed out of my money, and Fiverr's handling of the situation was appalling.
Biggest scam I have ever seen. Fees are applied everywhere you turn. Be aware, you only going to get a tiny proportion of the actual amount, by the time you withdraw, plus you will have to wait at least "10 years" to be able to withdraw your money. Customer service don't exist at Fiverr, its like their run by 2 rats in a bedroom. Stay away from these scammers, there are plenty better then them, use Guru, Toptal, PeoplePerHour, Freelancer, Truelancer, Outsourcely.
Insane site run by religious freaks, who allow sellers to harass about Jesus, then ban you if you don't want that. And then steal your money. These psychos belong behind bars. Insane.
Never leave money in your account. They make it hard to get funds out and make you wait, wait and wait. I suspect they make money keeping funds way longer than needed in their account. We are busy sir. How many millions per day, interest, do they keep like this? I guess Israeli legal systems don't care. Horrible experience dealing with this platform.
If you live in the US, this site is basically completely worthless. In a nutshell, people in 3rd World countries use it to provide services for a fraction of the cost that people in the US charge because their cost of living and exchange rate is so much cheaper. So it is literally impossible to get work if you live in the US. Fiverr also deactivates your account if you don't manage to get work anyway. Do not waste your time.
Worst service I have used due to the secure payments 😂 I made a purchase a few days ago and my card got scammed a few hours after for $200. They hi light how secure their payment platform is but it's not. It was lucky I blocked my card and only $200 was taken. I have been messaging the customer support team and they are aware the issue from their side and offered to reinstate me the $10 for the service I purchased from them but not willing to reinstate me the money taken from their unsecure website. Please be careful using their website and don't get caught out like I did.
Fiverr is interesting website for me, but I had bad experience to make a gig and through that, getting valid and genuine customers. It is so awkward and hard thing for non-technical people to get work from another country or other people.
It is really annoying when you are spending enough time but never earn a single penny after 15 days with Fiver!
Here I'm attaching the fake fiverr+ Facebook profile, I ordered him and pay money in advance, he also looted other people including me. Please report this person and mark spam to his mobile number.
Nearly every single "illustrator" I have dealt with on this deceitful platform was a scam artists, who lies to everyone who contacts them. They pretend to be artists and illustrators but what they actually do is use photoshop to cobble together art they steal online and foist it off as original work. They are all liars! It's dangerous, fraudulent and can get you, the buyer, in serious trouble. It is astonishing and unconscionable that they 1) are allowed to do this and 2) make money form it all. It's very sad. This website should be sued and shut down, in my opinion.
Stay away. Stay very far away. You've been warned.
This platform is just for earning money. There is no customer support email, chat, phone. Nothing. It is ridiculous.
There is no way to contact the customer service department. I've never had a worse freelancer experience. I was duped by a seller. I reported him, and Fiverr surprised me by issuing an alert.
I attempted to understand why they would send such an email without taking into account our chat background, but there was no way to contact their customer service help desk.
I'm no longer working with them, and I'll be closing my account after eliminating all payment methods.
*Edit- I was able to get my money refunded and put back into my paypal account; for this, I improved the rating. * I picked an artist based on the image he had with his profile that demonstrated his level of expertise/work. What he offered after I paid was not even close; I requested to cancel the order and get a refund. He begged me to give him a chance to make it right. I really did not want to continue but I acquiesced and gave him a chance. I was right he still tried to beg me but eventually agreed to cancel my order. There are no features on the website show me how to get to my money or communicate with anyone. Links don't seem to work. The email I received from Fiverr did have instruction i was able to follow and received my refund within just hours of requesting.
This is the easiest way to get project done. Outsourcing your weakness can save you and your company a lot of valuable time and help you focus on your strengths. The pricing is super reasonable considering there are people from all over the world competing for your money / attention. You can build long term relationships and get pricing down if you continue to work with sellers.
Answer: I used Fiverr for my company logo. The guy lives in Vietnam and speak minimal English. I paid for an upgraded package with an unlimited amount of revisions, 3 original logos, stationary and Facebook as well as Twitter page covers. What does unlimited mean if a revision takes 24 hours and each revision is correcting spelling mistakes or telling him you don't want a green dog in your logo, I want a natural looking dog. His response is "you choose font and gives you a pale old lady stockings colour dog" instead of a white Dalmatian with black dots or a brown German Shepard. In the end I used an online translator to translate my requests from English to Vietnamese. He told me to sketch something and he'd make something. If I could sketch something then I would do my own logo. The one logo that I liked was the one I gave him all my ideas for. All he did was put it together in the right format. I was so frustrated with his other two attempts that I said ok give me the first logo with stationary and everything I've paid for. I got the most basic design, no stationary or headers. Did I go through customer service? OF COURSE! Throughout this whole ordeal. I described every little detail. Each time a different person would reply and say "I can understand your frustration and I will contact him". Only to have him return with the same dog in orange or turquoise and every time customer service would spit out the same line "I can understand your frustration and I will contact him. We see he is responding to you within 24 hours so for us that means you are trying to work things out. I want my money back! Sorry we can't give you your money back. The seller has received his money and its up to him to give you any money back if he so chooses. It was a dreadful experience. I ended up using an online logo maker and I loved it. PLUS it actually cost less. I'm now doing my own website. If you have the patience then try to do it yourself. Do NOT skimp on your website. The way the world is run today you want your website and all social media presence to correctly reflect your quality. If at the end I'm not happy with my website I will go to a professional and pay what it costs. Hope this helped and good luck
Answer: I know I have to wade through a lot of questionable sellers to get a good one. Happy hunting. There are good ones out there though.
Answer: All I can say id Fiverr is the BIGGEST SCAM going. Had to dispute the charges through my bank to get the money back
Answer: Stay far away from fiverr. I paid a guy to do some work and proved with third party techniques they used bots for fake views to my site. Yet this guy had many many great reviews. You cannot trust this site whatsoever. Stick with paypal as you most likely will get nowhere with fiverr.
Answer: If you want a site designed to steal credit card data from hard-working, civilized people, please use Fiverr. It is designed for one thing: to take your credit card data and leave you to deal with a mess. More details, reply or search for my previous posts.
Answer: I can only imagine you got swindled and feel bad about the fact you trusted someone. Don't feel bad, you did nothing wrong. There are sites who take the time to vet their sellers and then there are sites like Fiverr who let's anyone to join with zero check on their credentials. The entry into selling on Fiverr is so easy that it borders on ridiculousness. Anyone can lie about their location, experience, education, and just about any credentials. Some of them are really clever and mask their fake profile pictures and gig descriptions really well. Fiverr is so secretive about their vetting process, which I seriously doubt there is anything in writing, that you can't trust it. The seller's level is a joke - I've gotten cheated by ones with thousands of reviews. How they received literally a thousand or more review is mind boggling. Go back and check again, you'll notice like 99.9% of the million or so sellers all have 5 star reviews. All legitimate businesses have a combination of good and bad reviews, most average around 3/5 or if they are a really great business 4/5 but for a large company with like a million or so freelancers with zero credentials having 5/5 pretty much tells you there is something wrong. Like I said, you did nothing wrong. I hope you didn't lose too much money. Their philosophy is "We don't care how crappy the delivery was as long as the seller delivered you don't get your money back."
Answer: The answer is plain simple NO! You will get your followers, yes! But they are all bots, so you will lose 90% of the followers the same week, might as well throw this 5 bucks in the air.
Answer: There is very little in the world that is unique. You have to trust or spend a lot more $$$ or do it yourself
Answer: I would suggest having nothing whatsoever to do with Fiverr. When things go wrong - and that happens a LOT - there is no customer support line to call. They make it very difficult (in my own case, impossible) to resolve any problems. Read the evaluation reviews- they are extremely negative. My advice: find another site on which to offer your services. DG
Answer: I've had 28 orders and all but two were very satisfactory. Most were PDFform building or business card templates, but I had s few design logos for me then used the one I liked. Buyers: it's cheap. Remember that. When the service is good I tip generously then use the same person. I get great service, often in one day. When I order, I add express service and have yet to be disappointed. It's a business model without customer service. Face it. If you want customer service, go to Nordstroms or Nieman Marcus. Do a better job selecting your service provider; be clear in the order, and overpay.
Fiverr has a rating of 1.6 stars from 1,132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 107th among Freelancing sites.