Fiverr

Our company needed a map illustration/perspective drawing done and decided to try out one of the illustrators from Fiverr. The person we placed the order with had really good reviews and his portfolio seemed pretty good and he was confident that he would be able to deliver what we needed based on the examples I provided him. I was very specific in the style and detail of drawing that I wanted and also sent him examples. This was a custom order and turned out to be more costly than I expected, but I still went with him trusting that he would deliver.

When I received the first draft, it was nothing like the quality and standards that I expected. I was so shocked and disappointed. The style of drawing looked nothing like the examples I showed him, the perspective was off, colors were all wrong, and just the level of attention to detail wasn't there.

I attempted to provide very clear instructions on the revisions that I wanted to see changed on the illustration, but the results kept getting worse and worse. I also felt like he didn't put much effort into making the changes and just the quality of work was horrible.

I felt like this illustrator should not have agreed to take on this project if he wasn't comfortable doing these types of drawings.

This was my first time using Fiverr and overall, I'm extremely disappointed and frustrated and I don't think I will trust using Fiverr again.

After filing a complaint and disputing this case, the Fiverr customer support team was completely useless. It took them 1 week to respond to my request and they didn't do anything about it.

I was really hoping to try selling services on Fiverr, but first I had a question about Fiverr's privacy policy. In today's world of rampant cyberattacks and cyberstalking, I wanted clarification regarding how Fiverr uses and stores the sensitive personal information that I would need to provide during the ID verification process.

I wrote three times to the address that Fiverr provides for questions about privacy, and they never answered at all. Not only did they ignore my question, but they didn't even send an automated response to show they received any of my messages. If Fiverr can't answer a basic question about user privacy, how can I trust them to protect my privacy or communicate with me about other issues going forward?

At this point, I've decided not to sell on Fiverr because they're completely unresponsive to their users. I'm very disappointed in this company since I would definitely like to take advantage of their work opportunities, but their nonexistent customer service makes it too risky.

Unlike the other freelancing sites, Fiverr never shows reviews on the buyers profiles. The reason is a vast majority of Fiverr clients are their own guys who bring lower cost projects from their local markets and post those on Fiverr. They want to get their lower cost jobs done for free. As the consequence of it, they try to be involved in a quarrel with the sellers. They do this only to get the job done for free. As the consequence of it, they receive negative reviews in many cases. Now if their profiles show the negative reviews posted by the sellers, they will never get any seller in future to get their works done for free. This is why fiverr Fiverr never shows reviews on the buyers profiles.

On the other hand, as the sellers profiles display the reviews, they deliver the work for free in the most of the cases. This is only to avoid the negative feedbacks and keep their profile neat and clean.

Clients on the fiverr, being their own people, Fiverr always take buyers side. No seller can win against a buyer on fiverr- even if a seller is 100% correct. Fiverr is a site for the buyers, not for the sellers.

Fiverr seems to be only interested in getting money from buyers and sellers.

As a buyer, I contacted a seller to design a logo for my startup. The seller didn't even understand my requirements and come up with another concept entirely which I complained about to, he changed it, but insisted I completed the order before sending me the source file, which was not the agreement. I feel cheated and manipulated, but anyway I had to comply, due fiverr CS nonchalant attitude ( in the past, when I contact them, they will just reply with a premade sentence, without analyzing and investigating your complaints).

Sellers, can cancel works done for him, no question asked, without even complaining to me, Fiverr just cancels it without contacting me. As a digital marketer, some variables are relative to this success of any marketing campaign, from budget to time to begin to see results, some buyers are short-sighted and want instant results which attimes doesn't work that way.

And then again, Fiverr ever-changing policies, sellers are just being treated on the platform, like a slave. Today, 12/09/18, they roll out a policy just to favor sellers a little bit, shame on them, after a long time of torture by fiverr on sellers.

A lot of the reviews here are bad because satisfied people are less likely to leave reviews. Fiverr makes it possible for me to make a full-time income ghostwriting from home. Most of the buyers are great. The site is easy to use and I have a consistent stream of business. They could use a better vetting system. There are a lot of people who are unqualified in my category. They're easy to spot though. Just look for grammatical and spelling errors in their gig description. Also, always reverse image search their profile pic to see if it's a random stock image.
If you take the time to search through sellers, you can get a really great value. I recommend always starting with small $5 or $10 gigs first before jumping into big projects, and if you buy writing, make sure to manually type the content into both grammerly's plagiarism checker and copyscape. Some sneaks do some fancy coding tricks to make stolen content pass copyscape, so if you copy/paste it will pass.
All of that might sound pretty scary, but you have to understand it's just a platform. The sellers don't work for Fiverr, they're just using Fiverr as a platform. There are sneaks and crooks everywhere. But you can also find some awesome sellers who do great work at a great value.
Also keep in mind that if you're being very stingy and expecting hours worth of work for $5 then you are much more likely to get an unscrupulous seller.

HORRIBLE! AFTER GETTING A GOOD IDEA TO GET STARTED ON THE WEBSITE. I WENT THROUGH WITH PUTTING EVERYTHING IN. THEN THE SITE OR MY INTERNET, I AM NOT SURE WHICH FROZE UP AND WHEN I FINALLY GOT IT WORKING AGAIN, I LOST ALL THE WORK I PUT INTO IT. I NEVER WORKED ON A SITE THAT DOES NOT SAVE THE STUFF ON ITEMS YOU ALREADY ENTERED. NOW I HAVE TO RE-ENTER EVERYTHING AGAIN. WILL WAIT TO SEE IF I WILL. FOUND A BETTER SITE THAT I WILL POSSIBLY USE NOW.
I WILL NOT HAVE TO DEAL WITH THIS ISSUE.

You know it's amazing to me that a company that operates providing access to freelancers doesn't really care if theor freelancers rip you off.

For two weeks I tried to resolve the issue but they flat out refused a refund.

Then I changed back, got my money back and they shut down account.

Idiots, liked seriously.

A. I am a tech person, I'll make a new account and use your service anytime I like because you're too stupid to block me from doing so.

B. I'm obviously a dissatisfied customer, one with years of history doing business with you. Why would shutting down my account and not reaching our to me be your response? What good does this do? Do you really feel like this protocol helps you grow your business?

I'll be glad to rejoin you if you complete the following steps.

A. Reactivate my account
B. Honor the refund requested, you already lost the money anyway, plus I used a prepaid card so even if you won the chargeback I don't really care cause the cards empty. And yes, you can chargeback off prepaid cards, it's why I use them with shady internet peoples like yourself.
C. A handwritten apology.

Otherwise my account and the other 14 accounts we use fiverr through as a company will be shut down.

Have a great run Fiverr! There are plenty of other freelancer communities other than yours. It's a shame you didn't value my business. It's a further shame to imagine how many customers you alienate in similar situations.