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Fiverr

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New York
1 review
0 helpful votes
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Imagine paying for a service by this guy name EAGLE_BRAND0 for logo design and this guy refused o do your work and you can barely report him the little dispute center dont do $#*!, theres no way to properly address him or refund your money fiver dont give a $#*! about customers

Date of experience: June 7, 2022
Thailand
1 review
2 helpful votes
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I used the site successfully once but this last time was so annoying. I gave an extremely simple and concise directive and asked this seller three times to remove one simple thing, two words that she put in my logo. Finally after three times asking she realized that she hadn't understood what I said because English is not her first language. Instead of removing the words and delivering the order, she refused to do so. Presumably to avoid a negative review. I did not want a refund, I wanted the work that I paid for. I sent in a complaint to customer service and not only did they not help me get my logo, they just cancelled the order and won't even tell you why. Then they say they can't discuss anything about the seller. It's just ridiculous, they give the sellers all of the power. I was never expecting something spectacular, the job cost 10 bucks and should have taken about 10 minutes to do but I wsa expecting to get what was advertised. I'll never use fiverr again, better to pay a real professional on upwork

Date of experience: October 28, 2017
Massachusetts
1 review
7 helpful votes
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Money suckers!
March 15, 2015

Do you think you will get a logo or website design from a hot shot designer for $5.00? It is the beginning of a money pit! Read the offers very very carefully.

Date of experience: March 15, 2015
Belgium
1 review
0 helpful votes
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I have this problem with the scammers that run Fiverr DOT com and this is how I decided to deal with it: I filed a LEGAL COMPLAINT with the OFFICIAL AUTHORITIES in their country to put this illicit company out of business. By deleting user accounts they, in fact, prevent users from accessing their data, which is illegal in their country. Also, I have enough HARD-COPY documented material proof and evidence to bury these xewish scammers together with their YuckWee gods.
Yes, they do publish positive reviews about their own business and they do send THOUSANDS of spambombs a day.

Typical Fiverr.com SCAM!
Date of experience: December 25, 2021
Mexico
1 review
9 helpful votes
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The people behind fiverr are just taking the money and running. The $5 fee is becoming a bait-and-switch.

I have had two sellers cancel a $5 order - because I did not pay the $20 "upgrade".

Date of experience: March 16, 2015
Turkey
1 review
0 helpful votes
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Terrible
May 25, 2022

Fiver is most terrible and abusive platforn I ever seen, there is literally no way to even pay them, their payment provider accepts no cards I tried 6 CREDIT CARDS, I asked what cards can be used, but they blocked me from communication.

NEVER USE FIVERRR

Date of experience: May 25, 2022
Missouri
1 review
1 helpful vote
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Sellers beware
September 17, 2012

Sellers beware. This service has really poor support for Sellers. First of all, they an unprecedented 20% of your sales, (including shipping costs if you sell tangible goods. So you have to charge more in shipping to recoup your costs) The customer support is non-existent. Most of the time they'll tell you it's not their problem. I actually had one customer support guy respond to the question in my help ticket with a "we'll see."

They'll screw you at of your money any way they can. Instead of letting you collect money directly through Paypal, like Etsy or Ebay, it goes through their system, and they hold on to your revenue for 3 weeks while it "clears." In this day and age of high technology, there's no real justification for this. What are they processing the transactions by hand? What this really allows them to do is keep your money for any reason they come up with.

The quality of most of the gigs are pretty low, and Fiverr seems to poor quality, blackhat SEO and backlink gigs in order to rake in more $. This is going to hurt them in the long run though.

Date of experience: September 17, 2012
India
1 review
6 helpful votes
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Hi,
There is no arbitration team who sattle matter between buyers and sellers the world worst support team said to freelancer that you will not get paid because client did not want to release payment.
EXCUSE ME freelancer did what he hired for align with all terms and conditions also ready to pay to fiverr 20% of the payment from his hard earned money?

If freelancer waste their time and do work for that client and lastly client said that they have change their mood? Whats the mood freelancer dont know if they approve the work of freelancer and released 5 start reviews after that what $#*!ing they charge back? Whats the $#*! of chargeback? The deal was done from that point when client get everything what they need.

SO WHAT FIVERR SAYS DO WORK FOR LIFETIME FOR A BUYER WHO HIRES YOU AT ONLY 5$?

IS THAT NOT A $#*! PLATFORM? THEY DO NOT TOOK ANY SINGLE STEP AGAINST BUYER SUPPORT ONLY SUGGEST SOME NULL COMMENT AND ABLE TO REACH ANY SOLUTION.

Date of experience: December 21, 2017
Pakistan
1 review
0 helpful votes
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Cooprative person
March 17, 2022

Thank you so much for your contact,
Work with you soon in future. Amazing work... really appreciated... rating 5*. Highly recommended for. Got exactly work that I requested...

Date of experience: March 17, 2022
Delaware
1 review
5 helpful votes
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I tried to sign up for three different times, three different projects and none of them were completed. I wanted a scraper completed for a website and the vendor never did anything. I was forced to cancel the job. No, big deal, it was only 5 days wasted. So, I tried a different developer and the job was estimated at 7 days. On, day 7, the vendor said, the job is worth more then $5, so he declined the job and it was canceled. A waste of two weeks trying to get this job completed. I tried to hire a voice over professional and I listened to all the talent and the talent was not bad but the system would not process my credit card, or at least I thought. Apparently the system did take my money and return it there shortly after for some reason. I got a receipt saying I paid for it but I could not find my order. I emailed customer service and they told me they would look into it. Fast forward 7 days, I get an email, "Our system has marked this ticket as Solved automatically. Your comments have been noted in case you reopen this request again," wow, worst experience ever.

Date of experience: March 15, 2015

Overview

Fiverr has a rating of 1.6 stars from 1,087 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 107th among Freelancing sites.

service
278
value
268
shipping
176
returns
206
quality
254
This company does not typically respond to reviews
+147