Fiverr

I use Fiverr for quick and accurate translations. I also had several of my books translated. These people do a fantastic job.

I really did, but my very first experience was a bust and now I'm worried about their service.

I went on Fiverr looking for someone to help me with my landing page. At first I was very optimistic and elated by the prices and values. I even started thinking about sourcing all my work there.

The first few people I messaged took a day or so to message me back, and with a deadline I needed help fast. I then created a request and a person responded saying they would create my page for only $5 bucks. I thought, "wow this is great" without realizing very few people will do quality work for that amount of money. This guy promised me a nice squeeze page in less than 24 hours, and after giving him my WordPress info and waiting almost 2 days, I can tell you the site looks nothing like what I asked for. It doesn't even look like a sales page so much as a bunch of mumbo jumbo put together. Granted, he tried, and he gave me some useful images but it's no where near what I requested. Part of me feels I should have known better than trying to trust a $5 service, but the other part feels these people should be able to create what they offer. So, I paid this guy for his time and asked him to exit my WordPress account. Two days wasted but a good lesson learned.

Since then I have tried to take up other services but now I'm not as open to it. I realize there are some really good artists and designers on there simply trying to make a buck, but for every one good seller there's a few shady ones that may waste your time.

My tip to you is that you have standards while performing your search, and try to avoid paying until a sample of your requested work is completed. Furthermore, if you need word content on your site, or have a lot of info to explain, try to find someone very fluent in English or you will have issues. Last, someone may advertise $5 bucks but most services cost more than that. $5 is for most to simply look at your work, and depending on your work load your fee can go up substantially, so in some cases you may be better off looking for someone reputable.

I feel my time has been wasted but hopefully I'll find what I'm looking for.

There is no limit mentioned when you signing up, about contacting sellers. But once you contacted a few, you'll be marked spam and sent through troubles. I never advertised anything, didn't mention my business URL, but merely asked the capabilities in terms of technology from the sellers. But I got black marked for no reason.

Keep off Fiverr. Or get them to make it reasonable. Horrible support at times too. They seem to run with no reasonable rules in place. For example in T&C they say even though your seller didn't deliver, you are obliged to pay the fee for the transaction. How ridiculous! You place order, you pay, and wait, and wait some more, seller doesn't respond, and he asks to cancel order. Fiverr say, oops sorry you need to pay me the fee! Because, T&C says so!

They REALLY NEED TO CHANGE THEIR RULES IN THE GAME WHEN FACING THE WORLD. These rules perhaps good for Israel, but perhaps ONLY for Israel, not for anywhere else where people are more honest and normal... I can't think of any other reason why their rules are so ridiculous...

Third class company dont go for it custonmer care is use less they only focusing on money making. Worst company

I ordered 4 gigs with 4 different individuals. 3 for doing some research and one for an ebay seller site. Two researches' results were what I wanted. One researcher told me in all honesty that she did not have the expertise on that topic and refunded the money. Each of the researchers received 40$. The individual working on the ebay site was a tad on the expensive side (100$) but I got what I paid for and then some.

I have not a single bad experience and will continue to use them. This my experiences as a client. You can always find bad apples but here, fiverr comes in as mediator: If you don't like the work you should be able to get your money back since fiverr obviously (reading comments from sellers on this site) is on the buyer's side (whether fairly or not).

I had one question for customer service which was answered sufficiently within 72 hours, Good enough for me.

As a seller I cannot imagine to live off fiverr if you live in one of the high cost countries. But I can imagine that it may support you if the cost of living is low and a stream of 20$ gigs gets you somewhere. This is global trade for the little guys. Each partner wins because of the difference of cost of living of seller via buyer. I doubt that I would get what I received (quality- and quantity-wise) for the money invested locally (in the US). On the other side, I would not even consider going locally after some pricing research. I would not have progressed any further. So, I did not take someone here a job away, but added a source of income to someone who can make better use of my money.

All in all: so far I have had a very good experience as a client and will continue utilizing their service but am ready to find a bad apple or two amidst.