Fiverr

Hi,

I want to share quick story and ask for help. Please tell me what to do in this abnormal situation and sh*t fiverr customer support.

I had a customer who asked for an AR app. I delivered the app and he forgot about the order. The order as marked as complete, the money was cleared. He realised his mistake and wanted to open an other order for 5$ just to have something going.

I delivered the project, and he told me its not working, i was trying to fix the bug for weeks, and after he realised that his phone is not compatible with AR, he could not install ARCore because it was restricted in his country. So i was chasing a ghost for weeks in vain. I have sent him a link where to download the ARCore apk to install it.

After 1 month of the first order, which was already crealered and the money was mine, he requested a refund and he got it. I wrote to customer support, which is a pile of sh*t, explaining the situation and could not resolve anything.

Again, he asked for an AR app, i delivered it, he realised his phone is not compatible, and he could ask for a refund. What the hell is this? This is not normal at all, the product is still sellable and working how he wanted, only he doesnt have the necessary hardware for it.

What to do in this situation? Thank you.

This company is a $#*! scam hole. If you are a buyer or seller for many years they BAN you for no reason and take your money and do not pay you out.

AVOID AS BUYER
Bunch of Scam Hole Indians trying to make quick $ for $#*! service
Most use black hat SEO tactics and services that are know to ban you on Google such as AI writing, spam links and other useless $#*!. Either that or you are paying people to LEARN because they do not know what they are doing.

CUSTOMER SERVICE IS NON EXISTENT
The customer service is a joke. You contact them and they simply repeat your question back to you like the infant child they are. They do not help you even if you been on the platform for several years. You get "randomly flagged" for safety but it is all a ploy to collect your data to keep ripping you off and exploit you.

AVOID AS SELLER
Too many people too weed out that are either looking for cheap Indian labour for $5 for 5 hours of work or looking scam you by getting you to do work for free.

Company run by scumbags to exploit free labour

TOP REVIEW ON GOOGLE
"You'll gain skills to kickstart your career but it's unsustainable to stay on Fiverr in the long run. Freelancing on Fiverr me useful skills to kickstart my career. However, it is unsustainable to work on Fiverr in the long run. They take 20% commission for everything you earn, and at some points, is was even unsafe."

Check this out!

http://fiveerscams.diowebhost.com/*******/fiveer-seo-scams-stay-away-from-fiveer

Stay way from SEO gigs on fiveer. They will only damage your website

Never use alliemadison12. She is terrible. Seriously don't waste your money. She basically killed fiver for me and I have used it a bunch.

First, I'd like to start out by saying that I have used Fiverr for a long time. It has given freelancers around the world a platform to find customers quickly. I love the idea behind Fiverr, I like its platform, and sometimes even the customer support.

Recently, I started selling through Fiverr's "Logo Maker" feature which is in the beta. However, after receiving two warnings in quite a quick succession, my account was temporarily disabled while they perform an account review. Both of the warnings were for essentially "pliagiarism". Here's the thing, we have professional designers, who have worked with some of the biggest companies around the world. Not only do we create original work, we check our work for copies via reverse image searches before uploading anything for sale to Fiverr.

Each time we received a warning from Fiverr, we were not given any additional information on what other design exists that is similar or the same. As a designer, you can easily come up with a similar or sometimes even nearly identical design as someone else. As a great designer, you'll have your logo stolen and sold by other designers. There are many different scenarios. However, without knowing what the other design is, it's impossible to tell.

After reviewing our account, Fiverr disabled it permanently citing us as having violated their terms of service.

We are a professional team of designers with a combined experience of 100 years in design. It is possible that someone stole our work and had posted it somewhere and it could've been explained or resolved quickly by letting us know where the work appears.

Additionally, the design was flagged by their automated system. The two warnings were automatic. The system could have made an error as well. Maybe at least 1 of the warnings was not accurate, and thus, our account would have not been closed permanently.

At a time where we relied on income from Fiverr to get us through this rough time we are all going through, we found very little compassion or even effort to try to resolve anything.

We'd love for Fiverr to take a few minutes to discuss how to reenable our account. We want to continue to bring value to the platform and its customers.

I've had an account for a while that has allowed me to make an extra income as a seller. Unfortunately, I ran into a scammer buyer. After providing agreed upon service, of which they highly approved, I was shocked months later when I received a notice that a refund was to me given for the jobs following a cancellation of the order. Turns out this very common and the seller ends up losing. So I followed up with their customer support. BIG MISTAKE! This people are not only unhelpful, not interested in your problem, but also have a hint of malice in them. Should you send a query and follow up on it, they'll take action - just not the one you expect. They'll find any excuse to find you in violation of their precious "ToS" and close down your account. Yet they had no problem with your services earlier. Awesome! Just like magic. Should you find any review complementing their CS please ignore it. It has been probably written by one of their clearly incompetent CS members. All they ever send are pre-written messages that are general and not specific. Should you push with an issue you run the risk of being shut out of fiverr. For those still on the platform, should you ever run into a problem, find an alternate way of addressing it. Else you'll have your hard earned cash locked with your account - very unfortunate. Sellers receive no protection on the platform. You are supposed to tolerate abusive clients, take orders that no longer interest you among a host of other annoying buyer habits that CS should help you solve.
Secondly, they take a huge chunk of you earnings. 20% of each coin made belongs to the platform. This is abit too much. Buyers too complain when you charge highly to compensate for the fees amount as they too pay high fees as the amount increases.
Don't put all your eggs in one basket on this one.