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3.5

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flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

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New York
1 review
0 helpful votes
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Way too many add ons offered while buying tickets. Seems like a few things should just be built into the price.

Date of experience: July 28, 2025
North Carolina
1 review
0 helpful votes
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Quick and Easy, the process was to the point. Selections for what you need our decide to decline.

Date of experience: July 28, 2025
Massachusetts
1 review
0 helpful votes
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Terribly deceptive
August 7, 2025

I was trying to contact Porter Arilines and your site had their name in big letters which made it seem as if I had the right site. Instead I got booked on to on Air Canada flight which I thought worked with Porter Airlines. It became clear after I got off that it was a booking site which had induced me to buy some other features. When I went back to cancel of course i was told that only the price of the ticket could be cancelled so I am out about $70 and will not get my refund posted until 2 weeks. A really unhappy experience.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 28, 2025
District of Columbia
1 review
0 helpful votes
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Great experience!
August 7, 2025

First time traveling abroad and booking flights. Took me a few minutes, after that everything went great. Once I booked the flight have received timely and helpful emails.

Date of experience: July 28, 2025
Texas
1 review
0 helpful votes
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Easy to use, easy to navigate, convenient website, would use again

Date of experience: July 27, 2025
Connecticut
1 review
0 helpful votes
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It took my 10 minutes to buy tickets and at the last moment, I was informed that the tickets went up in price by $86 each. Very annoying. Also, you are asking us to pay extra so that you will text us?!?!?! Really?

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 27, 2025
Nevada
1 review
0 helpful votes
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Process went well
August 6, 2025

Process went well. Not confusing to work around. Had to start over once.

Date of experience: July 27, 2025
California
1 review
0 helpful votes
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John 3:16 John 3:16 John 3:16 John 3:16 John 3:16 John 3:16 John 3:16

Date of experience: July 27, 2025
Illinois
1 review
0 helpful votes
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Absolutely reduculous: during the process, when you have no choice, price changes 2 times from 265 to 295, then fro. 295 to 331- no reason, sane flight badic with sane benefit! Stay away from 3rd parties. I purcgased just because have no time, but stay away! Tvey try increase price when you are in last process, going true all option for you to pay, and even you choose sane basic sent you: will increase anyway! 0 stars!

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 27, 2025
Egypt
1 review
0 helpful votes
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Good & easy to find your search with good deals it takes only mints to make it done

Date of experience: July 27, 2025
New York
1 review
0 helpful votes
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It was really disappointing that the ticket price was initially $113. I quickly filled out the form, and just within a minute, the price suddenly jumped by $30 — I ended up paying $143. How can the price increase so sharply and instantly like that? It feels unfair and manipulative. I'm very disappointed. 🤦🏻‍

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 27, 2025
Maryland
1 review
0 helpful votes
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There is nothing much to say here because its my first time booking here and i. M going to Canada for the second time and will return back via air.

Date of experience: July 26, 2025
California
1 review
0 helpful votes
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Booking process was smooth
August 5, 2025

Booking process was smooth. The seat selection charge shall be also posted during the process before purchasing the tickets.

Date of experience: July 26, 2025
Colombia
1 review
0 helpful votes
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Facil de diligenciar...
August 5, 2025

Facil de diligenciar... facil de interpretar... muy claro todo
Muchas Gracias
Rapido y claro

Date of experience: July 26, 2025
Mississippi
1 review
0 helpful votes
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Quick and easy Good prices and schedule. I recommend it to anyone.

Date of experience: July 26, 2025
Canada
1 review
0 helpful votes
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I booked extra baggage for my Icelandair flight through FlightNetwork and received confirmation and a receipt. However, when I arrived at the airport, the airline had no record of the baggage purchase, and I was forced to pay again to check my luggage. For the past 1.5 months, I've contacted FlightNetwork multiple times seeking a refund. Despite providing both receipts and full documentation, I've received no resolution and very poor customer service. Each time I call, I'm told the issue is being "looked into," but no progress has been made. This experience has been extremely frustrating and has cost me both time and money. I do not recommend using FlightNetwork based on how they handle post-booking issues and customer care. I hope this review helps others avoid a similar situation.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 17, 2025
New York
1 review
0 helpful votes
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Cumbersome website
August 5, 2025

Cumbersome website. Google flights said call airline wheras other airlines jump direct from 1google flights. Had to seatch the `flights a second `time in the sas site. And all of` the stupid extras turn my stomach

Date of experience: July 26, 2025
Colorado
1 review
0 helpful votes
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Way too many added services is irritating and even causes time-out.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 25, 2025
Virginia
1 review
0 helpful votes
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User friendly instructions
August 4, 2025

User friendly instructions. Good visuals online. Quick to book.

Date of experience: July 25, 2025
Illinois
1 review
0 helpful votes
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The experience was okay, but the price just kept going up because of all of the addons. Just tell the consumer you price and be done with it.

Date of experience: July 25, 2025