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3.5

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flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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SUPER FAST!
July 25, 2025

SUPER FAST! HESITATED A BIT IN THE BEGINNING SINCE IT WAS MY FIRST TIME! BUT ALL WENT GOOD AND SMOOTH!

Date of experience: July 15, 2025
Connecticut
1 review
0 helpful votes
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The website is a pain to get through. It took quite a while to book this trip.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 15, 2025
Minnesota
1 review
0 helpful votes
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Sort of clunky...
July 25, 2025

Sort of clunky... and full of added fees. Should be easier to spend this much money;-)

Date of experience: July 15, 2025
Michigan
1 review
0 helpful votes
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Didn't like that the prices jumped around. Overall the experience was good.

Date of experience: July 15, 2025
Washington
1 review
0 helpful votes
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Major hassle at every point
July 24, 2025

Major hassle at every point. Took over 1 and a half hours to navigate the purchase of 1 ticket

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 14, 2025
New York
1 review
0 helpful votes
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Amazing: the endless reasons to pay more money, some of whoch were vague, some were simply a possible text?

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 14, 2025
Arizona
2 reviews
0 helpful votes
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Your system if very difficult and fees for everything including seat selection make it so I will always select your airline only as a last result.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 14, 2025
New York
1 review
0 helpful votes
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I tried to use app on phone
July 24, 2025

I tried to use app on phone. Would not allow me to register. Then i tried to book 3 times as a guest and it would not complete itinerary. On PC i finally was able to book but when there was an error it always went to top of page not to the error so i had to figure out what was wrong.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 14, 2025
New Jersey
1 review
0 helpful votes
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Thank you for the last minute flight trip and return, hope to fly all the time in the future.

Date of experience: July 14, 2025
Pennsylvania
1 review
0 helpful votes
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It timed out too fast and I had to redo my whole order a couple of times.

Date of experience: July 14, 2025
Washington
1 review
0 helpful votes
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Ten options for $6.00 additional fees?! What a total scam. Shame on you!

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 14, 2025
Virginia
1 review
0 helpful votes
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It was very easy to book flights for my destination. The information provided was necessary. I liked the many opportunities provided to review and make any adjustments before finalizing the payment. This so far has been user friendly.

Date of experience: July 13, 2025
Pennsylvania
1 review
0 helpful votes
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Too many additional charge options for things as basic as customer support if luggage is lost. Seems excessive to me. Plus no carry on availability is surprising.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 13, 2025
Michigan
1 review
0 helpful votes
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There were too many options before paying... it was very confusing.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 13, 2025
California
1 review
0 helpful votes
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I couldn't select the seats, whereas on Expedia, for the exact same flights, I could. Plus, American charges an additional fee just to TRY to seat us together, per leg of the trip!
And, the price went up while I was purchasing the tickets.
Holy crap!

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 13, 2025
Massachusetts
1 review
0 helpful votes
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Too many extras which should be free! Prices are too high, Delta flights from NY to Marthas Vineyard are much less expensive!

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 13, 2025
Florida
1 review
0 helpful votes
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The website is difficult to figure out what needs to be checked off and it took 10 minutes to actually book the flights.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 13, 2025
Florida
1 review
0 helpful votes
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I found the process quick and easy to book and pay for flight with no issues.

Date of experience: July 13, 2025
California
1 review
0 helpful votes
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Very easy web site to understand
July 22, 2025

Very easy web site to understand. Could be happier. Enjoy the flight

Date of experience: July 12, 2025
North Carolina
1 review
0 helpful votes
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The flights are advertised as the seat price, not the flight itself. I was surprised and sad.

Date of experience: July 12, 2025