On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!
FlightNetwork Reviews Summary
The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I do not like military time being used, this type of booking a flight is ridiculous. Every service that is offered ( I know is optional) is nonsense the fee amount is uncalled for. You think you are getting a great flight price, however at the end, you are not..
Going down to every garbage offer to click "No Thanks" is exhausting. Never an enjoyable experience on this website.
Nice and simple, but the only aspect to this is the payment for carry-on small bags should not be charged.
How many add ons can you come up with! Tragic! Not overly impressed.
All good except we had to call to find out how to get the veteran's discount on checked baggage. We could not find that online.
Good site very user friendly, very quick to respond to request.
Worst website i have ever used. Plugged in payment info 7 times and it kept saying I hadn't made all my bundle choices - got so frustrated I redid it without bundles and it worked.
Fairly easy, self navigating. Plenty of choices and options.
Very easy to navigate, thank you very much for spending the time to do so
Very easy site to use especially for a 70 year old and not real high tech
Quick and to the point. Easy to navigate. Prices of seat selection are a bit steep.
Easy sign-in and flight arrangements and very reasonable fare.
The booking website is User friendly and easy to navigate. There was no confusion while booking my flight.
It is always a pleasure to book with Contour. They make it easy!
Way too many add ons offered while buying tickets. Seems like a few things should just be built into the price.
Quick and Easy, the process was to the point. Selections for what you need our decide to decline.
I was trying to contact Porter Arilines and your site had their name in big letters which made it seem as if I had the right site. Instead I got booked on to on Air Canada flight which I thought worked with Porter Airlines. It became clear after I got off that it was a booking site which had induced me to buy some other features. When I went back to cancel of course i was told that only the price of the ticket could be cancelled so I am out about $70 and will not get my refund posted until 2 weeks. A really unhappy experience.
First time traveling abroad and booking flights. Took me a few minutes, after that everything went great. Once I booked the flight have received timely and helpful emails.
Easy to use, easy to navigate, convenient website, would use again
It took my 10 minutes to buy tickets and at the last moment, I was informed that the tickets went up in price by $86 each. Very annoying. Also, you are asking us to pay extra so that you will text us?!?!?! Really?
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members