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FlightNetworkReviews 3,087

3.5

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flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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Arizona
1 review
0 helpful votes
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The system is not user friendly
August 30, 2025

The system is not user friendly. Lots of confusion and unnecessary up charges.

Date of experience: August 20, 2025
New York
1 review
0 helpful votes
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Added Expenses
August 29, 2025

Very deceiving. Throughout the booking there were required add ons that inflated the price of the trip.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 19, 2025
Florida
1 review
0 helpful votes
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This was quick and easy Thanks for helping me book my flight.

Date of experience: August 19, 2025
Michigan
1 review
0 helpful votes
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I paid for this trip over a month ago, the cost was charged to my credit cards. I never received a confirmation number and today after spending 37 minutes on hold with "customer service" I went online and your system indicates that there is NO RECORD of my purchase!
I paid twice as much for the ticket today than I had originally paid!

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 19, 2025
Texas
1 review
0 helpful votes
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Much easier to book and confirm than other sites I tried. Thank you!

Date of experience: August 19, 2025
Maryland
1 review
0 helpful votes
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Adding onto the fare for selecting seats on each segment of the trip?
Dishonest

Date of experience: August 19, 2025
Washington
1 review
0 helpful votes
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Thank you for being an easy page to work with. Looking forward to our trip but planning is always a nightmare on the computer. You made it easy!

Date of experience: August 18, 2025
Minnesota
1 review
0 helpful votes
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Too many choices for added $
August 28, 2025

Too many choices for added $. It had preselected flexible service and I didn't want it. Took me a while to find the place to uncheck it.

Date of experience: August 18, 2025
Texas
1 review
0 helpful votes
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Quick and easy
August 28, 2025

Quick and easy. Will use it again for my travel needs regarding booking.

Date of experience: August 18, 2025
Georgia
1 review
0 helpful votes
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Simple and concise instructions
August 28, 2025

Simple and concise instructions. What else can I say? Thanks

Date of experience: August 18, 2025
New York
1 review
0 helpful votes
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Very helpful to use this website, I had a great experience with my booking

Date of experience: August 18, 2025
California
1 review
0 helpful votes
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Raise the price at the very last step. Looks cheap, but becomes a lot expensive eventually

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 18, 2025
California
1 review
0 helpful votes
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EASY TO BOOK AND THE FARE IS CHEAPER THAN OTHER AIRLINES, I DON'T LIKE THE CHECKED LUGGAGE PRICE. IT IS EXPENSIVE COMPARED TO OTHER AIRLINES, I ALSO DIDN'T KNOW THAT I HAVE TO PAY FOR THE SEAT. THIS IS MY FIRST TIME BOOKING MY FLIGHT ON THIS SITE.

Date of experience: August 17, 2025
California
1 review
0 helpful votes
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There are a lot of add-ons to the cost of the flight. I avoid air travel when ever possible because of this. Southwest is my favorite airline since they minimize add ons to there fairs. It make them seem more honest.

Date of experience: August 17, 2025
Texas
1 review
0 helpful votes
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Great! Thank you for making it easy.Easy to use. Thank you.

Date of experience: August 17, 2025
New York
1 review
0 helpful votes
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So many options to add extra but costs money -----------------

Date of experience: August 17, 2025
Washington
1 review
0 helpful votes
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Frankly, I was surprised at having to pay a rather steep fee to get a seat assignment. Low airfare, lots of fees.

Date of experience: August 16, 2025
Texas
1 review
0 helpful votes
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Don't like having price increased due to demand after you had given me a quote!

Date of experience: August 16, 2025
Illinois
1 review
0 helpful votes
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Scam Don't Use this Website
August 26, 2025

I typed in SAS to book a flight through the airline. Without realizing it, I was taken to Flight Network instead of SAS. I went through the process of booking and then I realized the prices were all inflated. I have attempted to contact Flight Network as soon as I realized I had booked it through this scam agency. Any website that drives traffic to their website through deceptive tactics is a scam and I would highly avoid this website at all costs. Good luck getting ahold of them, I am on hold right now. I assume they will charge some outrageous fee to cancel my reservation.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 16, 2025
Illinois
1 review
0 helpful votes
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Very user friendly and quick!
August 26, 2025

Very user friendly and quick! Good last minute flight options.

Date of experience: August 16, 2025