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Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!
FlightNetwork Reviews Summary
The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.
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Easy to use. What is frustrating is all the upsell. But that's just travel life these days, I guess.
I got on with your agent when we experienced immigration issues and was offloaded off the flight. The agent assured me a refund barring the 180$ cancelation fee to which I agreed. All was said and done until I checked my email the next day to find out that the refund was never processed because he forgot to mention a 44$ fee from your side. I contacted back and was told that I was now considered a no show and the refund penalty was higher. This has pretty much canabalized have the fare that I paid. Not at all happy with the experience.
Our ticket price jumped by $200 between the time I confirmed my reservation and paid for it (two minutes).
Our experience was extremely good thank you very much. Appreciate!
System is easy to use. Very Clear instructions and setup makes sense.
I booked a flight from San Francisco to Tromso and felt nickel‑and‑dimed at every step:
Seat selection: every economy seat, even the middle cost money.
Insurance upsell: the pop‑up hides the policy details; impossible to compare coverage without leaving the flow.
Screen after screen of add-ons, each requiring me to decline, adding anxiety instead of clarity.
I'm happy to pay for extras I value, but I need to see one honest, no‑cost path through checkout. Please surface at least:
A zero‑charge seat and baggage choice from the first screen.
A single, consolidated "optional extras" page with transparent prices., and don't make me do the work to decline them.
Do that, and I'll look forward to flying SAS again. Keep the current maze, and you'll lose goodwill faster than you make ancillary revenue.
Booking went smoothly although there were a lot of steps that seemed to add more costs.
It was easy to book our flight and get our seats and luggage taken care of.
So far so good. I didn't realize that the price of the seats on my round trip flight were not included in the advertised price of the flight. Interesting.
Fast and easy transaction. Thank you. I am done writing and it wont let me submit
Easy to book all aspect of the flight. Thank you very much...
Everything seems to be going easy but I haven't got to flight date yet
You have too many things you are selling that I had to refuse to buy. I am paying a lot of money for the ticket and I didn't need that annoyance.
I don't know where is my ticket. The info, etc etc. Also, I paid but didn't put my information in. PASSPORT NUMBER, NAME, ETC ETC. I sincerely wish this system could be improved.
I had a lower price, but kept getting message to refresh. By the time I finally got through the price went up to the only thing left.
Your software is very glitchy. Other times I've checked the El Al site for this itinerary and it clearly indicates the plane is a 787. When purchasing this ticket there was no indication of the equipment used and seat selection was not for a wide body plane. But the price was over $2000 less than the other quoted. What's going on!
Ridiculous number of small charges. You have no respect for me or my time. Your airline is like a parasite, sucking blood.
Indication I did not complete the questions should be larger. Red is not enough or an instruction in the beginning that this may occur
Given recent heatwave & storms we were traveling abroad. We received notice of my return flight cancellation. We booked a different airline with Flight Network only to receive a new booking from my original air line. I promptly received a near full refund, save a processing fee. I did purchase a refundable ticket for the extra fee!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members