FlightNetwork

This company is based in India and is horrible. My advice is to NEVER buy a ticket through their services. Someone should bomb their worksite and they should be fined and banned from operating in the united states. They are 100% misleading on their website regarding refunds, re-booking, and other insurances! Wretched service!

They canceled my flight 2 months before the departure date, & i cant even reach them to have it refunded or rebooked. Their emails are all automated responses. On call, all agents are busy. I have asked my friends to call Flight Network to help me reach them, and we all spent a total of almost 8 hours waiting in line to be assisted. There was actually 1 agent who answered, but was not helpful at all, and he hung up.

I have used FlightNetwork several times. Now, I just have to go on the site and all the pertinent information is already there. Also, I find FlightNetwork's prices lower than their competitors' prices.

I had to correct a typo in a name for a reservation and the FlightNetwork telephone agent was fantastic about working through all of the challenges with the computer reservations system to correct the spelling of the name. Thank You Rachael! And thanks to your supervisor who helped too!
Charles Mayes

I wanted to get information regarding my flight time change so I called flight network support.These support guys are too rude. They provided incorrect information.

I wanted to complain but they didn't forwarded my call to their supervisor even I called them multiple times.

Be aware of this kind of company

Stay clear and do not give your money to these thieves.
Even after they cancelled a flight, they made me pay $50 in order to retain the value of the flight.
They then inflated the price of that same flight I wanted to rebook by 200%, and also claimed I had to pay an additional rebooking fee of $45.
Flight Network's customer service is trained to trick you into paying more and more money - you will never be able to compensate for what you originally 'thought was a better deal' compared to buying directly from the airline.
Do not loose your time or energy with them.

The wife and I was very pleased with the service we got. Easy quick and now we have a way to get our baby home from ORU university when she is out of classes for a period of time. Well we got four years she's 690 miles away. That makes us happy to know we can book her an inexpensive flight when nessesary.

I booked flights that were complicated, one ways and had several nuances with no issues or fuss! The agent I spoke to (Dhaval) was patient, knowledgeable and a pleasure to deal with. I received the etickets within minutes and am extremely happy with Flight Network. Also ticket prices are the cheapest - even better than momondo or cheapoair. Would definitely book through Flightnetwork again!

A relative was passing through my area and needed help booking a flight. I told her I could help her and used flightnetwork. I find your site easy to navigate and have always been satisfied with my bookings. Thanks for providing a great service.

Using your services was simple and less expensive than the others when I tried to book this trip. I earlier trid differnet websites and it seems they were more expensive as they charged two costs: outbound booking, then the return. I understand it is now the way through expedia, airlines websites, travelocity anyway. Results came up fast and easy to read. I also did the rental car, which ended up done through this service also because it seemed less expensive. Both transactions went super smoothly and trouble-free! Now we will see when the trip occurs how it goes. I expect no major issues.

Getting a flight for my son through flight network. I have saved $70 on one of his flight, and the second time $20. Well worth booking with Flight network... website is just as easy as the airline site with more choices all on one page. The only difference is 24 hr rule with airline (where you can change your mind) does not apply with Flight network. What happened with me was I booked a flight for my son, leaving on Friday morning because he was sure he could get Friday off... he couldn't so within 24 hours, I called flight network and requested they cancel the booking (air Canada has 24 hr rule) they wanted to charge me $50 for cancelling. But I was re-booking for the Saturday and finally agreed to not charge me the $50 fee. But this has been the only glitch since I started using Flight network. LOVE the flight protection.

After a couple hours of on line digging around for what I wanted, I decided to call the phone line and ask for a human to help me.
I had the most wonderful experience when I called and had Sunny as my agent. He listened intently to my requests, some of which were very specific and I could not have done them on my own. Heproceeded to start searching. When he came up some connecting flights with some LONG lay overs, I suggested that my departure dates were flexible and Sunny found me the most amazing itinerary! He was able to reduce the wait times to make my total trip much less stressful. What a lovely man. What a wonderful experience. Thanks FlightNetwork. Thanks Sunny!

The worst customer service ever! I called them to cancel a flight because we couldn't get the VISA on time. The cancellation policy in the ticket I have, clearly says that I am going to be charged a specific amount at the time of cancellation(any time) and can get the rest of my money back. The guy on the phone kept shouting at me that there is no cancellation policy on your ticket. I read the policy for him, but he just kept repeating himself in a very rude way. This is the last time I am buying any ticket from them.

I booked a two leg journey with a layover that was too short. I realised this in advance and called to amend my booking. I was transferred to 3 different staff members - all of whom were very confused about what the problem was.

Eventually, one of them was able to comprehend the issue. They said it would cost $1400 to change the flights so that I had a long enough layover period. (It would be cheaper to just not show up and book them again myself). They wouldn't entertain the idea of changing only one flight so it was cheaper for me. Then wouldn't offer any refund on cancellation.

If you don't buy their premium package, they treat you like rubbish and show absolutely no duty of care to the customer. I'll NEVER use them again

Their tickets are cheaper and everything will be ok IF you will have no late flights or cancellations with the airline. Any change you will make with flight network will incur some fees and lot of time spend.Try to deal with airline when your flight is cancelled or rerouted do not call flight network. I had starting flight delayed for next connection and I spend days w flight network to make rescheduling and nothing happened.Luckily I found an airline customer service at initial departing airport that rescheduled my flight after 2 days of phone calls free of charge.With flight network I was send to several department for couple days(I called them maybe 3-4 times a day and spend hours) and all their costumer service is based in India.Do yourself a favor book a little expensive directly w the airline to be happy with flight network you might have ugly surprises and waste of phone time.

On the 6 of jan 2023 I bought a ticket from flight network. Today it's the 20th of jan 2022 still no refund. And they had said it's will reflect I'm 3-5 Working Day. Please I want my money R3600 is a lot of Money you Thieves

We are seniors and have to fight for every dollar. Your company was successful in " scamming us for a fee on Trip cancellation of $74.24 that we did not want or order and then " Seat selection fee " for $24.94 which does not even give you the right to choose a seat. We spoke to a man named Anthony and I would never call him a gentleman and finally he relinquished $30.00. Wow, and later he called back on my cell and told me to hold that maybe someone could help us even further and I did for 15 minutes and no one ever came on the phone. Totally unprofessional. I assure you I will do all I can to make sure this is known to all my many contact's and I will use social media to let others know not to be scammed by your company. NEVER AGAIN.

I booked with this company and never again. I paid@ 1450 for a return flight to the UK.
They took my money then e-mailed me to say there was no flight available at that price and they would refund my money in 8-9 business days.
I rang them to explain I needed the money back sooner because I was traveling to the UK for my Mothers funeral.
I was told I could pay $1795 for the flight.
The call was ended with have a nice day. I thought this was very inappropriate when talking to someone who is trying to get to their Mothers funeral.

FlightNetwork was fine when I booked a flight with them five months ago. Now, when COVID-19 is causing havoc, they've fallen apart. The flight needs to be cancelled. The airline involved is open to it - FlightNetwork seems not to be - there's no response to e-mail or phone requests for help, even though I'd signed up for their vip service.

Our experience with your site while booking our trip was excellent. Every page and step was detailed and clear.
Does our flights include 1 checked luggage per person?
And - are all the flight tickects confirmed?

Thank you!

They are a kind of professional thieves.
I had bought a flexible ticket with all the necessary insurances. When I wanted to cancel the ticket, I realized that a starter ticket was sold instead. That is, it was a regular ticket that cannot be refunded for cancellation.
They charge you the full price of the requested upgraded tickets, but give you a very basic ticket and steal the rest of the money. So if you want to cancel your flight later, they will not refund you any money.

I bought a ticket and tried to cancel it less than 12 hours of purchase. Any airline or agency would have honored the 24 hour free cancellation policy, but Flight Network refused to do so. They added an extra excuse saying that if i had done so within the same day, they would respected the terms. When I explained to them, that in my time zone it was still the same day, they proceeded to say that they were based in Toronto--three hours ahead of me--where it was already 2am. Called the airline directly I solved the issue in 10 minutes. Flight Network is absolutely awful.

I needed to book a round trip flight for my sister coming from Nova Scotia to Alberta for Christmas, and got a great deal with flightnetwork.com. I received my confirmation immediately, and had no issues with booking the flight. A+ experience!