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FlightNetworkReviews 2,552

3.6

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flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

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California
1 review
0 helpful votes
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I couldn't select the seats, whereas on Expedia, for the exact same flights, I could. Plus, American charges an additional fee just to TRY to seat us together, per leg of the trip!
And, the price went up while I was purchasing the tickets.
Holy crap!

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 13, 2025
Massachusetts
1 review
0 helpful votes
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Too many extras which should be free! Prices are too high, Delta flights from NY to Marthas Vineyard are much less expensive!

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 13, 2025
Florida
1 review
0 helpful votes
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The website is difficult to figure out what needs to be checked off and it took 10 minutes to actually book the flights.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 13, 2025
Florida
1 review
0 helpful votes
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I found the process quick and easy to book and pay for flight with no issues.

Date of experience: July 13, 2025
California
1 review
0 helpful votes
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Very easy web site to understand
July 22, 2025

Very easy web site to understand. Could be happier. Enjoy the flight

Date of experience: July 12, 2025
North Carolina
1 review
0 helpful votes
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The flights are advertised as the seat price, not the flight itself. I was surprised and sad.

Date of experience: July 12, 2025
Colorado
1 review
0 helpful votes
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After filling out all the information, accepting the terms and the price, I was suddenly notified that due to high demand, I had to pay an additional 154.00. Unacceptable.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 12, 2025
California
1 review
0 helpful votes
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Easy so far and just got confirmation... nice clean page,

Date of experience: July 12, 2025
Michigan
1 review
0 helpful votes
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There are too many extra charges for normal benefits (SMS notifications, seat assignments, insolvency protection (?))

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 12, 2025
California
1 review
0 helpful votes
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Too many add on fees is making buying a plane ticket frustrating

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 11, 2025
Kentucky
1 review
0 helpful votes
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I hope its good..
July 21, 2025

I hope its good. Let you now after the flight... slightly confusing about the card question? And frequent flyer number i had

Date of experience: July 11, 2025
Canada
1 review
0 helpful votes
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Love the exact baggage details!
July 21, 2025

Love the exact baggage details! Easy to follow and choose best flight.

Date of experience: July 11, 2025
Indonesia
1 review
0 helpful votes
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Tutto veloce e chiaro
July 21, 2025

Tutto veloce e chiaro. Grazie un aiuto veramente eccellente per tutto

Date of experience: July 11, 2025
Delaware
1 review
0 helpful votes
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The added costs are insulting
July 21, 2025

The added costs are insulting. Advertised airfare includes bare bones travel.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 11, 2025
Illinois
1 review
0 helpful votes
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Very easy process to book my flights. I am very happy with the process and looking forward to flying with you.

Date of experience: July 11, 2025
California
1 review
0 helpful votes
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It is ridiculous to offer a fare that does not include a seat! As far as I can tell, there is no standing option. I had to pay another $30 for a required seat. That is at least misleading to publish fares and predatory at worst.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 10, 2025
New York
1 review
0 helpful votes
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Pretty bummed about how cheap the flight looks until you add all the seat and carryon fees. Then it comes about the same as other airline costs. Good that it's direct.

Date of experience: July 10, 2025
Vermont
1 review
0 helpful votes
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Poor communication
July 19, 2025

Do not be fooled, this company has no phone number available and it is impossible to reach them as I have followed all of their instructions and they do not respond. One BIG FRAUD!

Date of experience: July 9, 2025
California
1 review
0 helpful votes
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You nickel and dime your clients
July 19, 2025

You nickel and dime your clients. You make the process very difficult with your constant asking for more money, especially for services that SHOULD be included.

Date of experience: July 9, 2025
California
1 review
0 helpful votes
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Easy to navigate site
July 19, 2025

Easy to navigate site. Good prices. Better than other sites I have used. Quick email verification of order.

Date of experience: July 9, 2025