On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!
The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I couldn't select the seats, whereas on Expedia, for the exact same flights, I could. Plus, American charges an additional fee just to TRY to seat us together, per leg of the trip!
And, the price went up while I was purchasing the tickets.
Holy crap!
Too many extras which should be free! Prices are too high, Delta flights from NY to Marthas Vineyard are much less expensive!
The website is difficult to figure out what needs to be checked off and it took 10 minutes to actually book the flights.
I found the process quick and easy to book and pay for flight with no issues.
Very easy web site to understand. Could be happier. Enjoy the flight
After filling out all the information, accepting the terms and the price, I was suddenly notified that due to high demand, I had to pay an additional 154.00. Unacceptable.
Easy so far and just got confirmation... nice clean page,
There are too many extra charges for normal benefits (SMS notifications, seat assignments, insolvency protection (?))
Too many add on fees is making buying a plane ticket frustrating
I hope its good. Let you now after the flight... slightly confusing about the card question? And frequent flyer number i had
Love the exact baggage details! Easy to follow and choose best flight.
Tutto veloce e chiaro. Grazie un aiuto veramente eccellente per tutto
The added costs are insulting. Advertised airfare includes bare bones travel.
Very easy process to book my flights. I am very happy with the process and looking forward to flying with you.
It is ridiculous to offer a fare that does not include a seat! As far as I can tell, there is no standing option. I had to pay another $30 for a required seat. That is at least misleading to publish fares and predatory at worst.
Pretty bummed about how cheap the flight looks until you add all the seat and carryon fees. Then it comes about the same as other airline costs. Good that it's direct.
Do not be fooled, this company has no phone number available and it is impossible to reach them as I have followed all of their instructions and they do not respond. One BIG FRAUD!
You nickel and dime your clients. You make the process very difficult with your constant asking for more money, especially for services that SHOULD be included.
Easy to navigate site. Good prices. Better than other sites I have used. Quick email verification of order.
Answer: I have the same experience on 07/21/2021. I was on hold for 1 hour for two times and then it got disconnected.
Answer: Hi there, the promo code box is under the insurance section on the final step of the booking process. We can certainly add the code to your booking however, I will need your booking number. Can you provide? Once we have that we will issue you a refund. Have a great day. / Courtney