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Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!
FlightNetwork Reviews Summary
The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.
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Site was easy to navigate. I was surprised by all the additional costs however which did not thrill me.
Easy to follow directions. Prices are fair and competitive
Additional charger added up but they are spelled out clearly.
It is a bit complicated and takes some time to go through, but in the end, it works well!
SCAM ALERT - BEWARE!
THIS COMPANY UPCHARGES FLIGHT COSTS AND IMPERSONATES THE AIRLINE YOU ARE BOOKING!
I inadvertently booked a flight to Zurich thinking I was booking through Icelandic Airlines. I tried cancelling in the moment unsuccessfully and called within minutes to cancel. This company not only upcharged the cost of the flight by a few hundred $$$ dollars athey also stole a 44.00 per passenger cancelation fee. SCAM
Positive experience! Website was easy to navigate. I would definitely use this service again.
A little easy, but could be easier. So many options to choose from and it is very deceiving that once you either select or refuse those extra payment options, it adds up to way more than it does at the beginning.
Not as intuitive as it could be. Am still looking for how to enter passport info!
My Name is Glenda Brooks Hammond as on my drivers license. Please correct all tickets, boarding passes etc.
No option to choose seat without pay... leave some seats that free option working as well, many questions about upgrade the options...
It was irritating having to answer so many add ons! And it's a bit irritating having to add characters :)
It was an easy booking, concise and clear instructions. Thank you
Very easy to navigate through the screens and follow the different options
Unfortunately nowadays technology makes things more complicated than expected. Perhaps, the site needs to be optimized with the customer convenience in mind. Interface should be more user friendly. Filling up passengers names is not convenient, the system keeps bouncing back until I revised the passengers types, from 4 adults to 3 adults and one child. The system can detect by itself that one passenger is minor without the need to manually make the adjustment. Also, the pricing structure is absolutely crazy. Everything is very convoluted.
It really is a shame that customers have to pay for EVERY THING EXTRA when it use to be part of the ticket price.
I struggled booking a ticket. Flight network was super easy. Thank you 🙏
Clear and effective communication. Easy to understand and follow.
I am beyond disgusted that there was a price increase as i was checking out after selecting my flight. American Airlines is going to the bottom of my travel list!
The Icelandair site has changed for the worse. Info about flights and stopovers is not listed in former detail (or is difficult to find). Prices for seat selection unreasonable and there is no explanation for finding free selections. No information about how to be met with a wheelchair between flights. I also have not been able to figure out how to get (or if one can get) airline points for flights--and I have made the same trip on Icelandair for several years... But I still find that Icelandair is a great airline!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members