FreeShipping

People should read terms and conditions before they sign up for this service. I have been a member for 4 to 5 years and made quite a bit of money with their cash back and price protection benefits. :)

They charge for this “service”? I signed up today to get the Walmart card, but saw nothing about a monthly charge. Having read these reviews I’ve cancelled my account. Now we shall see if they try to charge me.

They don't send you notices when you are charged. We were billed $50 before I finally caught it. Customer service lady was snappy with me when I was outraged. What kind of a business model is this other than a scam?

EDIT: I see the response they have added to this review, and I just wanted to say when I called they were not friendly (clearly because they deal with unhappy customers all day). I stand behind my 1 star.

I'm not understanding a lot of these complaints and confused consumers.

You pay 12 bucks a month to be able to shop for 10% off with free shipping at your favorite stores. Sometimes during the year they do 20% off and that's a great deal PLUS free shipping. If you are old fashion and don't do a lot of purchasing online, this may not be for you, but if you enjoy having your shopping done online with free shipping to your house and 10% off anything you purchase at all the name brand stores, it is definitely worth it.

Everything is just as described thus far, I have not been mislead or taken advantage of and I'm wondering if a lot of these people just don't pay attention to what they are doing and get angry about their own ignorance.

When I ordered flowers for my long-distance significant other, the website lead me to freeshipping.com for a refund of the shipping cost. It was advertised as "free shipping for first-time users." I happily signed up! Unknowingly, I was charged $15 for the membership (which was the refunded shipping cost). I then received another bill from the company and was furious. Turns out, it's a small print scam! They will just keep charging you. Don't waste money or time with ANY company associated with freeshipping.com and don't trust this "business" at all!

I almost signed up for the $10.00 rebate until my credit card information was requested, I then immediately went to research the site (which I normally do for anyone requesting credit card/bank information). In reading some of these reviews which is mostly negative (from what I have seen/read) this seems like an awful waste of time and aggravation just to get a rebate for a few bucks. I am not saying that this is a scam but definitely Not Worth It!
--Amanda

I ordered flowers for my mother and Mather in law on mothers day and now I am being charged $13 every month. I have not been able to contact them about stopping this charge. Of course, it cant be done easily, you have to jump thru hoops to stop a bogus charge but it comes out of your account really easily.

Scam. Why would you need to pay for a service that you can get free online? Have you heard of ebates? It is legit and FREE. Alice please go get a legitimate line of work. Stop being swindlers who prey upon the innocent people. The company I made a purchase from will be hearing from me as well.

Must admit, tho' I hate to, I must not have read carefully enough when I supposedly signed up for free shipping. However, after a few months of the same recurring charge, which I assumed incorrectly was an Amazon Prime charge, I called Free Shipping. The customer service rep readily agreed to rebate all my charges and cancel the account. Be aware - the promo is very subtle. I give it 3 stars only because the customer service was 5 star.

These people (freeshipping) are cashing in on this pandemic. Wake up as I do every morning, and check my bank statement. And there it wes $13 taken out my bank account. No notice at all. Call and cancel the order, and still have not gotten my refund...

Appalling company that has no actual presence in the USA! Their phone number does not work & it takes them days to reply to emails, furthermore they do not cancel or even bother to read their emails content properly!
My advice is this, do not give them any business what so ever.
Thanks,
Dave

I just realized... by accident that my husband signed up mistakenly for a service he has never used once and have been paying 13.00 monthly for over a year. This company counts on elderly who are not savvy with on-line buying and then just pay their bills! No one would knowingly sign up for 13.00 monthly for a 16.00 purchase on 800.00 monthly social security! Despicable

Wife unknowingly got signed up through overstock.com. Didn't catch on until several months later. Down several 12.97 payments. Did call and they are refunding one or two payments and said that they would cancel membership. Be very careful.

Get ready for hidden fees! They automatically charge your credit card the membership fee. Called and cancelled as soon as I saw the charge on my cc statement. Sorry y'all, there really is no such thing as 'free'

45 minute waste of time. Unethical trickery. Not on the level, bad bad bad. You sign up and give them your credit card info, and are told you will receive a confirmation email with the rebate. No confirmation email was sent. Then they offer to answer your question via chat, in which they circumvent your inquiries by telling you to check your spam before they cut you off of chat. Then, I had to call them in person to cancel the entire thing so my cc won't be charged in 30 days. True scammers, yuck!

Hi, I have been a customer of Freeshipping.com for last 3 months and I have got a huge cash back for the Holiday season purchases. This is a genuine company which has got some bad publicity, and I think thats mainly due to people who don't read the terms and conditions properly and regret/complain later on. If you follow the terms they have mentioned the send you the cheque as promised. So its about you on how you want to get some free bonus on your regular purchases. As a Business model this also helps the consumer to get their share of the Trade promotion money spent by the manufacturers. Highly recommended.

It took me 5 months to realize I was being charged $12.97 every month for a subscription I didn't know I had. This got initiated somehow when I made an online purchase from Kohl's. I called them immediately to cancel, and quickly received an email confirming the cancellation. Funny how they don't send a confirming email when they start the subscription, as an honest company would. Oh, but then the suckers would know right away that they were getting charged for something they did not want...

I ordered heated gloves from them at the beginning of November and as of today--December 18--I still have not received them. Yesterday I got a note they had been shipped and I could expect them in the next ten days.

They say Free Shipping but they charged almost $9.00 for handling. The joke's on me.

I cancelled my order 2 weeks ago. They took the money from my credit card 2 weeks ago but I've stopped payment. Never again, "Free Shipping." What a scam.

I signed up like many people for free shipping or a rebate, not realizing that they would charge a membership fee after my "trial" ended. I supposed if I had read the fine print, then I would've know about the membership. Anyways, I noticed the charge on my bank statement and immediately went to the site to figure out what was going on. After a little researching I realized how the services offered actually work, so I figured I would go ahead and give it a try. I received several checks in the mail and rebates from purchases made online through the website. I did however cancel my services after about 6 months or so. I only cancelled because I was not making enough online purchases for the membership to be worth it.

Emailed the Freeshipping.com Representative and haven't heard back from them so I suspect they didn't really mean what they wrote in a reply to my review offering a full refund.

If they offer a full refund I'm willing to edit and upgrade my review of freeshipping. However if it's BS then I stand by my one star review of freeshipping.com

Freeshipping.com deleted my freeshipping account and sent an e-mail about they would issue a refund for approx. $52.00 out of the $190.00+ dollars charged my visa credit card.

This company needs to be reported to your attorney general of the state of which you reside as their business practice is illegal.

The process of getting money back is very slow, you have to patiently wait for months. The only thing is while waiting you still need to pay for the membership fee. However, I did get checks from them for over $500. I can't really complain about anything else. Try it if you shop a lot. :)

My daughter is a quadriplegic so shopping on line is easier for her. Somehow she got enrolled for this service without her knowledge. I just recently caught the charges to her debit card. I cancelled the service. Shame on a company that allows scammers to take advantage of their customers by enrolling them in a program when they place an order. $12.97 a month is a lot of money when you're raising 2 little boys on a limited income.

While placing an order for shoes on a retail site, FreeShipping.com gets involved without my knowledge or consent. I have now cancelled my original order from the retailer (because I no longer trust them} that caused the problem and received a refund. There were 2 unauthorized charges from FreeShipping.com. One charge was for $2 and the other a week later for $13.00. I have gotten ZERO satisfaction from FreeShipping.com, nor have I been able to get a refund. PayPal will not assist, so I am now shutting down my PayPal account.