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Freewallet has a rating of 2.5 stars from 156 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Freewallet most frequently mention and customer support. Freewallet ranks 64th among Cryptocurrency sites.
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When I first saw Freewallet app, I was not sure whether to install it or not. But after a few minutes, I decided to give it a try. As a result, this small wallet was just the right one for holding all my coins. Thank you!
The wallet has a user-friendly interface and is easy to understand. This is especially important for new users to whom I personally recommended the freewallet, and they figured out its UI easily.
Everything looks great, is easy to operate and can work stably for a long time. It is well suited for everyday use as transactions are fast. Cold storage is also possible because the security is excellent.
I fear more and more that freewallet.org is a scamming organization and it will be a hard way getting my money back out of it.
While trying now transactions for a half of a year, they're simply not accepting/doing it. Don't understand me wrong, I provided selfies (in high-resolution, as requested!), bank-account data end-to-end, my very first money transaction to them in 2016, confirmed by bank etc. But the answer is given like "in review", "send to the technical department" or "send to our security department". Where are these departments? In North Korea? Is this serious? Do you think you are a company, people should deal with? If your answer is yes, think about it and get the feedback right which you are earning in various forums telling how bad you are in fact. I cannot believe in the reviews taken in here with a positive ranking. Did you guys tried ever to move your money OUT freewallet or just spending your hard earnings IN this? Give it a try...(good luck).
Full transparency on my side. Zero on freewallet.org. Don't trust/use them. Go to a serious other with good reputation and look into various forums with customers experience dealing with wallets/coins. It is a bad company but I'm not giving up and seek for resolution. In case freewallet-folks are reading this: don't reply to this negative feedback but resolve simply Freewallet Support Ticket ID *******. Should be easy. Otherwise, another talk in another forum/media.
Take care and stay safe
This is a very user-friendly wallet for storing more than one currency. Nice and intuitive UI to go with and quite low fees too.
The wallet hasn't let me down so far. In the first weeks of using the wallet, I was restrained in my judgments, but the longer I used the wallet, the more confidence I got in it. Freewallet is safe because it has advanced coin protection measures. Like 2FA and biometrics. The result is a very convenient and practical solution, the advantages of which outweigh those of its counterparts.
This is one of the few multi-wallets that combine both good functionality and a large number of supported currencies, as well as the quality of the service provided. I really liked this wallet, I recommend it to anyone looking for a quality service.
Freewallet is a platform that allows you not only to store your coins, but also to exchange them profitably through a convenient exchange. I would suggest giving the Freewallet a try if you haven't already. After all, the wallet is free and doesn't require you to buy anything to get started. But once you try, you don't go to use anything else.
Absolutely the best application for cryptocurrency. When I came up to Freewallet, I immediately deleted all my previous wallets. Now I store all the coins in one place: safe and secure Freewallet app. Totally satisfied with it!
Now I feel calmer when I know that my coins are monitored by the best protection that an online wallet can have. When I found out what exactly would protect my coins, I immediately decided to choose a wallet. Being portable (I mean a mobile app), it has proven to be as secure as a hardware wallet. Agree, it's cool when an app on your phone can be almost the same as an expensive toy, but only many times more convenient and simpler!
This is a very fast and really secure wallet for hodling a lot of different cryptocurrencies. As far as I can see, Freewallet supports more than a hundred coins and tokens. Just what I needed!
What an awesome wallet! I've never seen such a comfortable application for storing more than one currency. Now I recommend this app to my familiar traders: most of them enjoy using it too.
Frankly, I'm pleased with the attitude of tech support to my request. They were always polite to me, gave me helpful advice, and successfully helped me solve problems.
Everything is fine with the wallet itself. I like from the very beginning that it doesn't take up a lot of precious time and always loads quickly and processes transactions.
I've never regretted my choice.
This is an awesome application that works much faster than any other wallets of that kind. Got no problems here and see nothing but pluses. Recommend.
I don't write reviews often, but this wallet surprised me enough to make me want to tell you about it. Not a single wallet has worked so quickly and well for me before. Transactions aren't time consuming and the user interface is extremely enjoyable.
The wallet has support for a huge number of tokens and coins.
Given all the possibilities Freewallet gives me, it would be unfair to rate the service below 5 stars.
After wasting a lot of my both time and money with other wallets, I've learnt only one thing. There's no better wallet than this one. So now I store all my crypto with Freewallet.
I highly recommend this wallet for all sorts of different cryptocurrencies. Currently, I'm storing here 5 coins but planning to buy some more like ADA or DOT.
I was impressed with how secure this wallet is with all the security procedures it has. I have no complaints about the quality of service. The wallet is fast and smooth. The controversial point I think is that this is a remote service, and I don't have absolute control over the private keys. In defense of Frewallet, I may say that over the years this wallet has not let me down.
I rate this wallet 5 stars so far. I liked the attitude of the tech support to me and how quickly they responded to my request. Also, I love the reasonable fees and how simple the wallet is, and how easy it is to use.
Overall, this is a good option for diving into crypto.
This wallet is in all sorts of tops for a reason. Its privacy impressed me a lot. Two-factor authentication, transaction limits and even biometric security (fortunately, my phone allows me to do this). Feeless transactions between Freewallet accounts are also a nice bonus.
Answer: Hello! Freewallet is absolutely legit and works in compliance with international regulations.
Answer: Hello! We'd like to clarify that Freewallet does not charge any fees for using the app. The monthly fee of 50 USDT only applies to accounts that have been inactive for over 6 months or are under verification.
Answer: Hello Shaxzod, as we can see from our support ticket, you've successfully passed the verification procedure and your account is fully operational now. Please check.
Answer: Hello, please share your ticket number so we can look into the details and assist you.
Answer: Hello, we don't charge any fee for using our app. However, we use third-party services which charge a commission for their services. If you need any assistance with our app, please reach out to our customer support service here: https://bit.ly/2rgGdRw
Answer: Hello, please submit a request here: https://bit.ly/2rgGdRw, and our support team will check the details.
Answer: Hi, there are 4 fee options for sending Bitcoin in Freewallet. You can choose whether you pay a bit more for your BTC coins to be delivered quickly or send coins with a lower fee and have them delivered at a later time. Kindly note that the network fee can be dynamically adjusted to make sure a transaction is included on one of the new blocks and is eventually completed faster. If you'd like us to take a look at your withdrawal fee, please email us via our official support portal here: https://bit.ly/2rgGdRw.
Freewallet is a company that has developed a range of digital currency wallets with a built-in exchange for the web, iOS, and Android devices capable of holding 100 cryptocurrencies, including Bitcoin, Ethereum, Litecoin, Dogecoin, Monero, and Bytecoin in one place. The Freewallet family includes a Crypto wallet (iOS, Android, and web version), 30 individual wallets each tailored to a specific coin, and Freewallet Lite (HD-wallet on iOS and Android).
Dear Roman, sorry to hear about your disappointing experience. Please be assured that your funds remain untouched in our account, and you can always check your balance. At the moment, your case is in progress by our security department. As soon as the verification procedure is completed, all operations will be resumed.
UPD: Checking your support ticket, we can see that your issue has been resolved. Could you please check it and let us know if you need further assistance?