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FruitBouquets.com

How would you rate FruitBouquets.com?
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California
2 reviews
0 helpful votes
Follow Raula N.
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Very nice!
September 10, 2020

I ordered this as a thank you to someone and wasn't there when it was delivered, but they were very surprised and happy with their fruit bouquet and soup mug. It was the perfect gift and was delivered at the perfect time.

Date of experience: September 9, 2020
Alaska
1 review
0 helpful votes
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I order this for Father's Day and I didn't mind the price when I first ordered, but now I do mind! It looks nothing like in the picture, the pineapple looks old and definitely not the same amount of fruits.

Date of experience: June 20, 2020
Georgia
1 review
0 helpful votes
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Ordered a birthday bouquet only for it to never arrive. They didn't even ring the doorbell, and when they I called they refused to deliver the package even after telling them to try calling again. When I called days after they hung up on me and refused to call back. I never got my bouquet and I'll never shop here again.

Date of experience: June 17, 2023
Virginia
1 review
0 helpful votes
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Looks Very Bad
September 12, 2020

It was my sister's birthday. It came and it looked horrible, nothing but lettuce and some fruit barely covering it. The shapes were misformed and pineapples were brown. This was not my gift to her, a friend of hers sent it but it was so bad looking, I felt like I needed to let other people know since usually when sending a gift like this, you dont get to see the actual product. If her friend knew it was going to look like this, she would be embarrassed.

Date of experience: September 12, 2020
New York
1 review
0 helpful votes
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A SCAM
January 28, 2021

This company is a JOKE! I ordered from them thinking they were similar to Edible Arrangements but I was so wrong. First of all, my order went through twice and when I called to cancel one of them, the agent on the phone assured me that they took care of it. However, both orders were still delivered and they were not at all what was shown in the picture. In no way, shape, or form. I have every reason to believe that these people stole pictures from the real Edible Arrangements and are advertising them as their own. They took almost $300 dollars from my account just to deliver pure garbage. STAY AWAY FROM THIS COMPANY. 0/5 STARS.

Date of experience: January 28, 2021
Texas
1 review
1 helpful vote
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Failed
October 17, 2023

I placed an order for a beautiful large $85 Lavender Bouquet but got a cheap crappy non- lavender item worth $12 at Walmart. This was from a place in Palm Coast, FL…Shari's Berries who contracts with/through this company. I called customer service and informed them that what was ordered was not what was received so they sent a second bouquet free of charge and it was the same as the first bouquet. I will NEVER order from them again. What I got compared to what I ordered…not even close! 1st picture what was ordered 2nd picture is what was delivered. Never again.

Date of experience: October 17, 2023
North Carolina
1 review
1 helpful vote
Follow Sue B.
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I placed an order on a Sunday for a birthday delivery the following Tuesday, plenty of time you would think. I even set up an account to get delivery updates. Well, today is the day and no updates. So I called and they couldn't find the order. But my credit card was charged. When I asked them if they could deliver it today, they said they could not and on top of it, I needed to contact my credit card company to cancel the transaction. They are terrible. I picked up the phone and placed an order with Ediblearrangements for same day, with the same price I would have paid, and it is being delivered no problems. Save yourself the aggravation and skip with company.

Date of experience: March 19, 2019
Texas
1 review
0 helpful votes
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SCAMMERS IS RIGHT
June 3, 2022

I could kick myself for not reading this site first. 1-800 FLOWERS and all their companies are scammers to the nth degree. Sent smaller arrangement, took two hours to get a real refund vs. credit for next order. Gave another chance using fruit bouquets. THEY DIDN'T DELIVER IT and they can't tell me why or when they will. No help on chat, no help on call, no help on Facebook. They just don't care. They shouldn't take orders if they can't follow through. Their customer service is HORRID Tried the third time because I had purchased the Celebrations Passport - what a mistake. They don't hold up their end of the bargain and deliver what you order if they deliver at all - No refund, nothing.No image because no product was delivered

Date of experience: June 3, 2022
Arkansas
1 review
0 helpful votes
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Not Edible Arrangements
January 20, 2021

I ordered 3 items for my Wife as a Surprise and they charged me and did not deliver the items. Then when I called to figure out what happened they lied to me and my Wife saying they tried to when they didn't. They hung up on my Wife and were rude and unprofessional. Do not use this place. Use Edible arrangements.

Date of experience: January 20, 2021
New York
1 review
0 helpful votes
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Just Because
October 28, 2020

This is the second time I ordered from you and I Love It! I had a problem with the first order (the delivery
Guy mixed the streets up) and the rectified it immediately. They are courteous, prompt and needless to
Say, I am very happy with the service and attention I received.

Date of experience: October 28, 2020
Michigan
1 review
1 helpful vote
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Brought smiles to family
October 10, 2019

I sent a Sympathy Bouquet for my long distance family for a memorial luncheon for my Uncle, It arrived on time and I am confident family & friends will enjoy. The only thing I wish I would have remembered to add to the bouquet was a white pineapple dove. I have previously ordered this same bouquet that included a white dove but after ordering did not see one. That dove adds such a special touch to the Sympathy Bouquet families have loved them.

Date of experience: October 10, 2019
Maryland
1 review
1 helpful vote
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Beautiful to look at.
August 19, 2020

The fruit basket was definitely beautiful to look at. The oranges were sour and sharp on the tongue. Strawberries were the best and freshest, the cantaloupe was firm and taste less. I didn't try anything else because it was a gift, and she was sweet and said everything tasted good but for almost $100 it should have tasted great.

Date of experience: August 19, 2020
New York
1 review
0 helpful votes
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I do not know how it was, since the deliverer just left it on my neighbor's porch... and left. I didn't get to see it. It looked a lot smaller than the one that I had ordered which was not the smaller basket but the larger one.

Date of experience: April 14, 2020
Kentucky
1 review
0 helpful votes
Follow Kim H.
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I ordered chocolate covered strawberries for a friend who was having a rough day. I ordered them on Sunday for a Monday delivery. My friend never got her strawberries and when I called they said they would take 1/2 off and refund the delivery charge and assured me that she would get them on Tuesday. Tuesday came and went no delivery however the full charge went through. I called my credit card company to dispute the charge. Horrible company!

Date of experience: May 6, 2021
Florida
1 review
0 helpful votes
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Poor customer service
April 23, 2021

I placed an order to be delivered today to a business. Called to get a better ETA as it's a Friday and wanted to be sure it was delivered before business closed. Told I had to wait until after 5p before I could cancel my order. Overall poor customer service and unacceptable delivery time. There are other companies that deliver same day and give a delivery time window! Wont use this company again!

Date of experience: April 23, 2021
Minnesota
1 review
0 helpful votes
Follow Theresa E.
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My co-workers and I wanted to surprise a nurse supervisor with a gift from FRUIT BOUTIQUE. I placed order online around 10'ish for same day delivery. I made it clear this was a business. We close at 5pm. I called the 1 -800 number to say how important it was to be there by a certain time. Rep assured me she will contact local business about my concerns and for me to call back around 3. I called back around 330pm was told order will be there at 5 which is the time we close. It was an inconvenient for me to wait after 5 for delivery guy. I then had to drive out my way to deliver Fruit Boutique to recipient. I didn't get an apology or nothing for my inconvenience. Until this business resolve my concerns I will never deal with this business again!

Date of experience: March 25, 2021
Massachusetts
1 review
2 helpful votes
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Sorry $#*! Company
October 3, 2022

Never will I order from this crappy $#*! business again my sister never got her birthday order they say delivery is from 9 to 8pm waited all day and nothing came and door dash is delivering not professional at all this company is $#*!ty i wish i would have searched the reviews first never ordering from fruit bonquet again and I advise no one else to at all and the customer service is terrible and there english is crap.

Date of experience: October 3, 2022
Illinois
2 reviews
0 helpful votes
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Nice Presentation
September 29, 2020

Ordered an arrangement as a thank you and it came out nice. The recipient was happy, the fruit quality was good and they enjoyed it. I wished that it was delivered earlier in the afternoon but the point is they received it on the day they promised and they enjoyed it.

Date of experience: September 29, 2020
Indiana
1 review
2 helpful votes
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Pissed off!
February 14, 2020

I'm so so disappointed with this company. You guys have really messed up my wife's valentine's day. She's been at work all day waiting on here gift and DID NOT receive it! So thank you, thank you for the worst valentine's day EVER!

Date of experience: February 14, 2020
Texas
1 review
2 helpful votes
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Bad Company
October 16, 2023

My daughter ordered me a gift basket from here the order was supposed to be delivered to me while I was at work we closed at 6:00 I got home she asked if I had received it I never got it she called and they told her they have until 7:00 how are you going to deliver to my location if we are closed? Then told her she has to wait on refund if she doesn't get her money back I will be reporting the better business bureau

Date of experience: October 16, 2023

Overview

FruitBouquets.com has a rating of 1.8 stars from 465 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FruitBouquets.com most frequently mention customer service, edible arrangements and next day. FruitBouquets.com ranks 167th among Food Delivery sites.

service
140
value
138
shipping
139
returns
99
quality
121