website thubmnail of FruitBouquets.com

FruitBouquets.com

How would you rate FruitBouquets.com?
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Oklahoma
1 review
0 helpful votes
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Christmas gift
December 20, 2020

My family that I gave it to sent a picture and are enjoying very much! Thank you for making this great for me.

Date of experience: December 18, 2020
Virginia
1 review
0 helpful votes
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Upset
June 30, 2021

I usually wouldn't do this, however I am very big on customer Service. First of all my order *******904 was not even delivered on time. My not that is included was for yesterday the 28th. 6 days until we get married. When I spoke to the customer svc rep to me she was passing it off like it was the FedEx that was late. I ordered chocolates it is extremely hot outside and my concern is that it my melt since apparently it would have been in the truck 2 days now. And that is assuming they get delivered today. The agent on the phone was trying to let me know that is should be delivered today. After telling me FedEx hours and stating that the my not get it out today first. Oh then she offed me a 20 dollar gift card for my trouble. I'm already disappointed. NO GIFT CARD IS NESSACARY I WILL NOT ORDER FROM HERE EVER AGAIN.

Date of experience: June 30, 2021
New Jersey
2 reviews
0 helpful votes
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Fast and Fresh!
November 15, 2020

I had a gift that was delayed and decided to send same day delivery instead. Best decision I ever made!

Date of experience: November 15, 2020
New Jersey
1 review
0 helpful votes
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Missed the Mark!
September 22, 2020

It was very expensive! The photos of each offered on the website itself looks beautiful! They are not as full as EdibleArrangements. They are just as pricy if not more considering what you get! The pineapple was cut that left it looking more like a home project. The chocolate on the pineapple was smeared and not consistent in size. The oranges looked to be again cut by hand as you can see pieces are lifted on the fruit. It was no were near as "professionally done" as the pics appear and the price would suggest! It came to $104 plus tax/delivery/etc. I even bought a groupon for $13. To give me $30 off and still paid such. This was sent as a gift for a 1 year anniversary. It was a bit humiliating to see such a spacious, inconsistent, lack of quality fruit, all around very amature basket again with accounting for what I spent! I will not be ordering from this site again! The quality does not appear to be there to justify the price! I will say the out of state location did delivery the basket, I did not receive a conformation of delivery, or a survery hence I am here to leave a review! Do not waste your time, money or leave your reputation in question. Go straight to Edible Arr. And get what you pay for and more! Hope this helps. The first pic is that of what is advertised the 2nd is the basket my recipients received. Needless to say I am very disappointed!

Date of experience: September 22, 2020
Kentucky
2 reviews
0 helpful votes
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Birthday Flowers
February 12, 2021

Never delivered, do not use this company, not reputable! Called days ahead to be sure of on time delivery!

Date of experience: February 12, 2021
Ohio
1 review
0 helpful votes
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Abysmal "customer service"
September 16, 2022

On September 12th, 2022, I placed an online order to Edible Arrangements under Fruitbouquets.com. Because I was sending the order to a business, I had to provide a specific location/dept. There wasn't a spot to cancel or edit the order, so I backed out. This occurred twice, and my account was charged 3x. I called immediately to cancel two orders the same day. My husband and I re-verified the cancellations on 9-14 and 9-15,2022. One charge fell off, and then, there was an additional "replacement" that wasn't requested, and I still didn't receive the second refund. Needless to say, we've spent several days at several hours with CSRs who didn't seem to understand English. Only ONE time did ANYONE apologize for my inconvenience, and the blatant disregard for the damage to my finances and bank account. I have several family members and friends who use this service, and I will be sure to urge them NOT to use this service. They are at best, incompetent. There are other services. Look elsewhere... for your OWN sake.

Date of experience: September 16, 2022
Maryland
1 review
0 helpful votes
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Excellent
December 6, 2020

Daughter had surgery and I needed to cheer her up the next day. She was so happy and elated with the get well fruit basket

Date of experience: December 6, 2020
New Jersey
1 review
0 helpful votes
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My fruit bouquet was delicious and packaged well. All the fruit was sweet. They offered same day delivery for a very small fee of $2.99.

Date of experience: October 9, 2020
Florida
3 reviews
0 helpful votes
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Delivery late!
September 16, 2020

I'm very upset with your company! It was my daughter's 40th birthday yesterday & your company said her strawberries & balloon would be delivered on time & she didn't get them till TONIGHT!

Date of experience: September 16, 2020
Florida
1 review
0 helpful votes
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Wrong item was delivered
September 2, 2020

I ordered a birthday bouquet
With a nice card with choclates that say happy birthday. Recieved your special balloon and no choclate covered happy birthday and no card.

Date of experience: September 2, 2020
New Jersey
1 review
0 helpful votes
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I ordered a basket to be delivered on 12/24/2021. It never arrived. Customer service claims they attempted to deliver but no one was home. All lies.

Date of experience: December 25, 2021
Oregon
1 review
0 helpful votes
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Awful
July 1, 2020

Ordered for a birthday gift, never came.
Do yourself a favor and make sure you order thru edible arrangements, Not some knock off like this place.

Date of experience: July 1, 2020
North Carolina
2 reviews
0 helpful votes
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Absolutely fantastic
October 4, 2020

Sister in law loved it. Fruit was so yummy and fresh. Arrived early in day for Birthday enjoyment. Looked just like the picture. Well pleased.

Date of experience: October 3, 2020
New York
1 review
0 helpful votes
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I HIGHLY RECOMMEND THIS COMPANY. DELIVERED EARLY, AND THE QUALITY OF THE FRUIT BOUQUET WAS SUPERB. MY CO-WORKER WAS VERY HAPPY. NO NEED TO WORRY ABOUT NOT RECEIVING ANYTHING LESS BUT A 10!

Date of experience: December 11, 2020
New York
1 review
0 helpful votes
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Happiness
November 25, 2020

Easy to pick what I wanted. Easy checkout. Delivery came on time. My order was beautiful and amazing. Thank you so much
Sincerely, Patricia

Date of experience: November 25, 2020
Texas
1 review
0 helpful votes
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I didn't received the bouquet. And still waiting for money back after 1 week. Customer service don't know how to fix the problem

Date of experience: February 3, 2021
Florida
2 reviews
0 helpful votes
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Excellent service
October 4, 2020

I had an edible arrangement delivered to my best friend for her birthday and she absolutely loved it!
Thanks for the prompt service.

Date of experience: October 4, 2020
New Jersey
1 review
0 helpful votes
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Supposed to have an arrangement delivered yesterday for Easter, today. Got an email saying it was. LIE! NEVER DELIVERED! Gave me a hard time getting refund! DONT ORDER FROM THIS PLACE

Date of experience: April 4, 2021
New Jersey
1 review
0 helpful votes
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Horrible
April 12, 2021

DO NOT ORDER FROM THIS PEOPLE, I PAOD EXTRA FOR MY DELIVERY TO BE DONE TODAY AND THEY TALKED ME THE DELIVERY GUY SAID THAT THE BAVK DOOR GATE WAS CLOSED, I DO MOY HAVE A GATE IN THE BACK, THIS PEOPLE ARE AWFUL, HORRIBLE COSTUMER SERVICE AMD THEY HORRIBLE TO GIVE YOUR MONEY BACK, I CANCELLED MY ORDER BECAUSE THEY DIDN'T DELIVERED AND NOW THEY SAID I HAVE TO WAIT FOR MY MONEY A FEW DAYS, DO NOT ORDER FROM THEM, THEY WILL STILL YOUR MONEY AND YOU DO NOT GET ANYTHING

Date of experience: April 12, 2021
Tennessee
1 review
0 helpful votes
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Love it
December 20, 2020

My fiancé loved this arrangement! Thank you for always having a variety choices to chose from. I will use you again!

Date of experience: December 18, 2020

Overview

FruitBouquets.com has a rating of 1.8 stars from 465 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FruitBouquets.com most frequently mention customer service, edible arrangements and next day. FruitBouquets.com ranks 167th among Food Delivery sites.

service
140
value
138
shipping
139
returns
99
quality
121