FruitBouquets.com

My daughter sent me a fruit basket for mother's day, and the fruit was slimy and hard. It came in a little pail with rotten lettuce in side. I had to throw out the basket. When I called customer service they would only refund half of her money. Very unhappy, will never use them again.

I ordered from them and requested a day on the weekend, the website prompted me to do the Friday before. Because why not? I ordered a beautiful fruit and chocolate bouquet. Holy crap, my 7 year old could have done a better job. And to top it off, i was charged twice. I was sending my son's teacher, who has been helping with all of the homeschooling stuff, a nice gift. Ended up being an extremely expensive science project gone wrong.

Embarrassing! Wish we would have looked at the reviews before we use them. What was received, look nothing like the photo. It had maybe 10 pieces of fruit in it. Six of them are orange slices! Also, the 15% off your first order Did not work then the $40 cup of fruit, turned into $60! Never ever use this place again! Horrible! The only thing they got right was the delivery day and time.

Absolutely appalling! The fruit arrangement that was delivered to my daughter-in-law in no way resembled the birthday cake as pictured. Not only was that a HUGE disappointment, the pineapples and grapes tasted disgusting! When you spend over $100 on a gift fruit arrangement, you expect it to be edible. At the very least!

Don't order from them. Easy to take your money but hard to get a resolution when calling customer service. The representative Christian, I could barely understand him and there was so much noice in the background that it sounded like he was working from home and family was having a party or talking to long distance relatives.

I placed the order for my mother in love. She had an unexpected surgery and is in rehab. She had been down. The Fruit basket arrangement arrived right after her therapy. It really made her day. Easy to order, tracking and all! This made my day!

On 4/21 I wrote abt how Fruit Bouquet changed my order from a fruit arrangement to flowers and 6 strawberries without asking me. At that time I informed customer service NOT to deliver the flowers due to recipient's possible flower allergy. Customer service rep assured me the recipient would not receive the flowers. Well well well guess what arrived to the recipient? Yep the flowers in a BROKEN VASE and actually 12 strawberries. This has been a bad experience from the very beginning. I was offered some type of discount on my next order but it is not worth the frustration. Thank you but no thank you.

Sending Hugs and Kisses Arrangement Product Number: ******* total order $99.48,(same day delivery), it supposes to Arrive On: 06/03/2023. It never arrived. Period. I was a shameful experience because it was a detail for a person to should be remembered with a detail. Impossible to track, no texts,no messages,no emails.No information.the Refund will come with in 10 days after hours of chatting with CS. Edible solved the issue the day after in less than one hour, furthermore I ordered another order to DC with them today. Thanks Edible for your service.

Scam company. Made ads to imitate edible arrangements. Do not use. They do not timely deliver. Deliveries arrive 3 weeks late. Customer service is off site, out of country. This is a terrible business.

Their product quality is no where near similar to the pictures they portray on their website. I paid $30 extra for specific day delivery, and it was still delivered three days late. Then, the product the delivered wasn't even what I ordered. It was a horrible experience, although they did give me a full refund. I will never be ordering from them again, and I strongly advise you not to either. Stick to edible arrangements.

I placed a order with this company for $71.43 that's fine not the problem.
But unbeknownst to me, because it was not brought to my attention never mentioned, or asked my permission if it was ok to hold an extra $71.43 over and over again they just kept saying that's the policy and I have to wait 3-5 business days to get my money back! So I asked it's not in your policies and procedures to state this up front she said no! But it's in the policies and procedures to take the money and tell you afterwards her words! That just doesn't sit right with me. So me my family and friends will never use you guys again people shopping for the holidays and you guys doing what you want!

I ordered the MERMAID arrangement for my granddaughters graduation. The price was a bit steep, $76.05, but I knew she would love it. It arrived after her party was over, it was warm to the touch and the fruit was soft and turning brown. My daughter in law accepted it and didn't realize all of this until she unwrapped it. Also, it looked like it was made by a third grader. Compare my picture to the Mermaid one in their website. Very very disappointed and would never buy from them again! First pic it what we received, second pic is what I ordered.

I'd give a negative star if I could.
My order was so tiny it was embarrassing. When chatting with customer service I was told I would receive a 50% refund. Instead, they charged me ANOTHER $20.92!
Calling my attorney now!

These were ordered for my daughter's birthday. She absolutely loves chocolate covered strawberries. I was thrilled I was able to send them to her. The order was not inexpensive be any means. They were delivered when promised, unfortunately that is the only thing that was a positive! They arrived with a thawed out ice pack. Strawberries were mushy, chocolate coating was also pretty much disintegrated. A huge disappointment! I'll be calling customer service. Definitely not worth the cost! Do not order from this company.

Please do not order from here i received moldy strawberries after paying over 60 dollars for 12 of them. When I contacted customer service they were only going to give me half a refund then after talking to enough people I finally was able to get a full refund

This company has a great product but AWFUL customer service. They don't give you and delivery ETA. The customer service reps can't give you any tracking. My order that I placed was late because they didn't communicate to me. When the order came it was dropped off by a doordash driver. This company needs to fix their logistics and be more transparent their customers. You will be disappointed in delivery with them unless you are ok with your order arriving at any time.