FruitBouquets.com

I ordered the time for cake arrangement.
It arrived on time but did not look like the picture. It was very skimpy and not filled with fruit. I saw more of the fluff greenery then fruit. It was not worth my $114 dollars.
They get 2 stars for their efforts in identifying my delivery was for a guy and sending a blue balloon but i believe they can probably do better. I included a pic of what was sent vs was the original pic looks like. 2 stars for efforts.

They never sent my arrangement! Never sent text notifications or email as I requested.
Complete garbage! They were happy to take my money and try to push for another date, nope the whole purpose was for a specified occasion and they never sent it. Not my first issue here, but definitely my last because I won't be using them ever again!

Food rotten after 5 days late and refuse my refund I called mutiple times and same thing, first they offered to give me half my money back with no berries delivered already don't know why a business would ever do this to anyone but I'm calling board of health and better business bureau

DONT USE! I ordered - 2 item on 5/11/23 for Mom's Day 5/14, was sub post to be there on Friday 5/12/2023, 1 made it other got to Iraq! Call CS and chat 3 times! Very bad... finally talked to a supervisor overseas, and sub post to resend and refund 20%! Nothing compared to the product i purchase for $65.00! If it wasn't since I'm so far, my wife makes better fruit basket! How Embarrassing! She got most Lettuce! Never Again! I have learn to ready reviews first before ordering from a company like this!

Exhaust all options before ordering from these people. You spend $100 on something and $20 for same delivery it should be delivered the same day. They shouldn't sit around and wait until 4:30 and then "try" to get your order out by 5. You get no information from the website and you try to call, well they can't give you any info either. Terribly run. Terribly staffed. Terrible customer service. There are 5 year olds with lemonade stands that are ran better than this.

After reading all the negative reviews, I really thought that I was going to have problems with my order. The only problems I experienced were because I had incorrectly put the delivery address in as residence when it was a business, and that business was actually closed for Yom Kippur. I reached out to fruit bouquets.com and they gladly sent a message over to the shop regarding the business and rescheduled my delivery for the next day. I was completely satisfied with the arrangement and heard it was a big hit at the office. Thank you.

Made an order 8am in the morning for same day delivery, communicated with an agent requesting an early delivery. Agent assured me that delivery will occur within a 3 hour window of order which was perfect. Call back 3.5 hours after and they said they delivery driver doesn't leave out until way after requested time. Here is my problem why advertise that delivery starts at 9 and your driver will NOT leave out until 12:30, in addition the 10% advertised on same day was NEVER applied to purchase. Next time I'll stick with business I know.: this deserves less than 1 star

The delivery service was terrible. The driver did not follow any COVID 19 precautions no mask, no gloves. He put his cell phone on top of the box of strawberries. When we open the box the strawberries were not sealed, which led us to suspect he may have been careless with exposing the strawberries in an unsafe manner. Just left a bad feeling about an otherwise joyful occasion. If can't encourage the drivers that they are an essential part of the customer experience, then give customer the option to personally pickup their items. This may save some future customer dissatisfaction... COVID 19 period or not.

Highly Upset! My mother never received her fruit bouquet for her birthday apparently the driver got into some incident and the order was unable to be delivered. No one never called or email me about the change or letting me know that the order was not going to be delivered. I call to get a refund and customer care hang up on me. When I finally was able to speak to someone about my refund, I was told that it would take up to 10 business days to have my money returned to my account. Utter Disgrace. Please avoid this site at all cost.

I paid $129 & ordered fruit bouquets with 12 strawberries covered with chocolate to my cousin.She got some Lame flowers & ridiculous cheesecake without my knowledge. I know She hates cheesecake and she got The website is a scum.

Got email updates saying an attempt was made and they will try again. At 8pm called and rep says the delivery person called recipient and spoke with them about redelivering next day. I asked my brother and he stated no one ever called him and he was home all day. Like others have posted do not use this company. They offered 20 dollar coupon, yeah no thanks. At least the Rep I spoke to was nice. Let's see if she actually processes my refund.

This company is terrible. Not only did they deliver the fruit bouquet to the wrong address but they never delivered the 2 replacement bouquets. I eventually just requested my money back. I will never use them again.

These people, let me tell you are crooked as they come. Their delivery system is a joke I had a gift coming from my aunt through this company they attempted delivery at 9:30pm. Who in their right mind deliveries that late? No one. We tried to get a refund, they told us an attempt to deliver at 9:30 is concerned delivered and there's nothing they could do there was no refund these people are a typical trash company. Don't order from them please don't.

I ordered a Simply Chocolate Celebrate Spring Gift Basket for my daughter for Mothers Day. It looked really nice and full. Ordered on Tuesday for a Friday delivery. Friday comes and goes, no delivery. After sending emails I found out it was delivered but on Thursday. Son in law got the package and thought it was the book he ordered. Really, in a box just a little bigger than a hard cover book? No nice wrapping like you see on the website, no knock on the door, no confirmation email like they're suppose to do. Seriously, send a gift card and skip this junk.

I placed an order 6 in the morning for same day delivery with a required time of delivery. I contacted customers service multiple times for a eta. They were not helpful at all. I wanted the gift delivered to a business that close before 3. They couldn't provide eta or call the company who's preparing the arraignment. After, a constant battle I asked for refund which by the way I spent almost 100 dollars on. They will not start the refund process until the vendor they used close for today and to call back later. This was the worst experience I've dealt with and disappointing because I truly wanted to surprise my dear friend on their birthday. This company should not exist if they are unable to deliver decent services