Beware! I wouldn't give them any stars if I could. Don't give them the time of day! My bank issued a fraud alert the minute I placed the order and they were sure Right! Oh my goodness! They put money back guarantee on everything but when you decide to cancel a minute later all of the sudden oh the pills you ordered that you thought were only $35.00 are actually $135.00; oh and by the way the order shipped even though I cancelled it and surprise it isn't refundable! Just put SUCKER across my forehead because there is one born every minute.
I purchased this plan after watching a very long video and purchase the one that was just to try for one month. I then saw that they had charged my card 200 and something dollars and I am mediately called back and they said because I asked for a refund on a text and he text back that that they did not give refund because it was a discounted offer so beware of this plan I have nothing to show for my 200+ dollars
Paid for the trial and they tricked me with a "one-time" offer to upgrade, so I did. Well once you upgrade, your money becomes non-refundable but they dont tell you that. So when I downloaded the program and the app didnt work, I tried to get a refund the very next day, they wouldnt because it's in their policy, how convenient. But HEY, they gave me an extra month free so that I can NOT use the app for an extra month.
The app freezes, crashes, and cuts off numbers. As shown in the photo, I only eight 15 lbs and am 2% body fat. Wow!
I wish I had looked at the reviews for the company before buying into anything. I only purchase a $39 app and next thing I know I'm being sent bad food products and being billed for a Pro Plan. There is zero customer support as they will never allow you to speak with anyone nor do they respond to any emails or chats. This is all ran by AI which is useless when a customer is trying to get information. Horrible Horrible Horrible, did I say Horrible.
They start friendly, with a great app, then, they cancel doctor phone call, you can't reschedule, and request nothing but test after test on your penny. Charged my account for consult, and meds(that I never received), and then start the process over. STAY AWAY!
Once you sign up you absolutely can't cancel. They don't respond to phone calls or emails. Do NOT give this company your business or your credit card information! Four voicemails and multiple emails have all been ignored. They are a scam and just want to sell fake supplements.
Purchased the G-Plan as advertised for 39.00. Nowhere did it advise it was in USD. Nowhere did it advise it was a monthly subscription. Sent an email to confirm it was CAD $ and not monthly. By the time they responded it was past the 6 hour window to cancel with a refund. Misinformation is the same as a scam as far as l am concerned.
I was looking thru the site and decided to do the 39.00 plan once you agree to the 39.00 you are taken to another page to offer extra bonus plan and products you can't get out of that page i clicked no thank you and you still can't leave page, I never excepted or agreed to any products or other plan within 5 mins my credit card company alerted me of a 289.00 charge for g-plan tagged as a fraud alert, I called them immediately I was able to stop the payment and cancel my card to get new one don't do this.!
04-16-2022
I subscribed over a year and a half ago and then attempted to cancel 3 times via email and when it finally went thru I asked for a refund despite having proof that I emailed them numerous times, yet they issued no refund. Complete rip-offs
I should have read the SCAM reviews before I made an impulse purchase from their IG ad.
I only purchased a report (single charge), but once they had my credit card, I saw they charged me for the works. 5xs more than I authorized. Then I could not reach them to correct the error or cancel the unauthorized subscription. I had to report fraud with my bank and close my credit card to stop further charges.
Answer: Agreed! Very POOR customer service. Nice but dumb. I haven't gotten to the refund stage yet... will let you know how that goes...
Answer: I'm going to file in small claims just for the principle.
Answer: That's exactly the same problem I found. Their response was the packaged meals meet diabetic guidelines. But, that means you have to spend more money to buy their packaged meals. More money? What a concept. It's deceptive from the beginning. I can't believe nobody's sued them. There should be a class action suit against them. This is the first time I personally have run into a company that has an F rating with the Better Business Bureau. They have been rejected by the Better Business Bureau. You've got to be pretty bad to get to that point.
G Plans has a rating of 1 stars from 254 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with G Plans most frequently mention credit card, customer service and better business. G Plans ranks 320th among Weight Loss sites.