G2A

You will receive duplicates, the bundles aren't random but the exact same skins and items. They won't refund you and they don't mention anywhere that's how this works. False advertising.

I ordered a $100 gift card for friends in France. I couldn't get it to work and neither could they. No customer support and I am out $100. Awful company!

G2A does not actually sell any products, they only aggregate products from sellers. They do not actually curate what these sellers claim nor provide support of any sort should you happen to be scammed by them. Purchased a steam digital key for Final Fantasy 7 remake Intergrade, claims to be redeemable globally. I had double checked if it was redeemable in Singapore and took a screenshot in the event company claims they did not state so. Indeed, after the purchase, realised the digital key was region locked to US. After sending the screenshots and asking for a refund, the company who sold the key resorted to ignoring me for 7 days and when i raised a claim to G2A asking for help, they told me to lodge a police report if i dared to demand a refund. It was neither helpful nor resolved my issue. I created a separate US region steam account to redeem the product, which was what i did not want to do as it meant i had to maintain another acct. If i had wanted to do that, i would have bought a Steam acct online with the game and that would have been much cheaper. Avoid this company.

Weird site, i bought a game from their marketplace which was very, maybe too cheap. As i thought it was an invalid key. So i reported the obvious scammer. G2A first didnt understand my report and told me i had to contact the seller to get it resolve.

Well the scammer reacted that i had to go to a website to fill in my Credit card numbers etc, while i paid with other method, i dont own a cc.

So i also reported this with screenshots of the scammers site and reaction to my complain.
Because G2A didnt really care about the scammer which scammed more people (24 sellers reviews at the moment all bad) so i placed a review on Trustpilot. Now G2A flagged the review as false or something so Trustpilot deleted that review. After that i realized they blocked my account of violations of the rules. Well i did not violate any rule, except if reporting a scammer and warning other people is a violation.

Now i tried to put my review here stop warn other, watch out for these site. Most keys are usable but if its not G2A will not help you at all and fall behind the excuse that they are only a marketplace where sellers can sell stuff (or scam people)

In the attachment 2 screenshots from the reaction of scammer and his website.

Btw G2A told me they removed the scammer, so i tried to react to them and edit the review on trustpilot but they allready blocked me for no reason. I still wait for an answer from G2A accountissue team i mailed.

I have bought multiple game keys off of G2A and I was satisfied until recently when I found out how easy it is to scam someone on there. You can only get a refund from G2A if you file a police report. Recently, I purchased a $42 game key for the seller to give me a faulty key, admit to it, and give me a second faulty key. Both keys had been used already and I sent him screenshots to prove it. He then started to laugh at me and accuse me of already using the key. I contacted Ubisoft support, the actual developers of the game, to see if the key was faulty or not and they stated that the key doesn't even exist. The seller is actually a scammer that has lied to me.

Unfortunately, I can't do much as a police report costs $50 or more to file a report and G2A will not do anything about it until I have an official police report turned in and stamped. Basically, I would have to spend more money in order to get my money back. If you buy from this place, keep in mind that you can be scammed very easily and G2A helps the scammers out rather than the customers.

I am not a gamer and never knew about this G2A.com until they stole my 250€ and when I tried to contact them the only thing they said was sorry.
I HATE YOU G2A

Refused to refund when seller didn't provide a key. Major scam. Stay far away! Currently in dispute via PayPal, and will fight this tooth and nail.

They sell you invalid keys and waste your time during support and refund claim to avoid returning the money. Don't buy from that scammers!

Long story short.

I've bought multiple keys from them over years, if you only buy from high sellers with good ratings you'll be fine (I guess now). But the first time I didn't, I got scammed.

Basically the seller bought a key from Bethesda, sold it to me via G2A and then asked for a refund from Bethesda, 2 days later my key is invalid. I've followed procedures, reported the issue and contacted seller through G2A which tried to extort me to change my feeback from negative to positive otherwise he won't pay me which I refused, then he told me upfront that he won't pay me jack **** and wished me "good luck" getting the money back from G2A which sent me a template response, they're still ignoring me a week after it happened, support is miserable, they don't care about you once they got their money. I opened refund case through paypal and they didn't answer once in 9 days since opened.

The type of behavior the seller showed shouldn't be accepted but it seems they're more than tollerating it. I'm done with them after this interaction.

Moral of the story: Buy it from the game publishers directly, Steam or other marketplaces you trust. Also this was only my experience, but take note.

Still haven't got my refund.

The support never help and need 72h to answer you and then they leave you for another 72 to answer again
I lost 18$ for this site'
I don't recommended at all
I spoke with the seller he close my tickt
I spoke with g2a no answer
72h is alot n't recommended this site ever
And that was my order
**************

Never been so disappointed by a website which sell keys...
I got scammed by a seller named "Allengames", and I asked for refund by opening a ticket.
After 3 WEEKS got the answer that if I d like to recive the refund I had to go the LOCAL POLICE like WTF!?
And to get answers you have to wait 72 hrs min, they usually take 1 week to answer.
Im embarassed by them, dont ever buy keys on this "site" do yourself a favour.

The support is a joke and the guarantee that you will receive your money back too, I would recommend you to stay away from their service

G2A+ is a scam. They advertise money back guarantee but they require impossible docs for it. Beware.

G2A sold me a fake code.
No customer service to call.
$#*! G2A and their shady sellers
Waste of time and money

G2A supports scammers! Key was used, i sent the proof, everything is clear but g2a asks for police report in order to start the investigation! DO NOT BUY ANYTHING FROM G2A!

Worst company ever.
Money back garanteer doenst mean anything.
If you catact them torugh costumer support they either ignore you or block your whole account. So you lose acces to your account. So if you didnt redeem your code yet you are doomed. They simple wont give a reason why you are blocked or wont even respond on your mails for more clarely. They are simply a company that scams people leggaly and shouldnt even exist. Btw most of their sellers on there website are shell company owned by them self. Simply put, they are scammers. Most keys will work but if it doesnt work you are doomed.