G2A

I would provide zero stars if it were an option. I purchased two 6 month xbox ultimate keys. When I redeemed the keys, one worked and one said it was already redeemed. I reached out to the seller, they said I had to contact Microsoft. I chatted with Microsoft 5 times per sellers instructions. Found out second code that was already redeemed on someone else's account was only a 2 month promo code, NOT a 6 month key. Seller called me a scammer and refused to do anything. I reached out to G2A and filed a claim, G2A keeps saying to work with seller even though seller says contact G2A.Seller is a scammer and G2A does nothing to help.

Selling fake codes. Tried getting a refund on a never used code and they won't do it. Reading on other reviews that they are fake. Shame on me for falling for it.

Problem with buying minecraft, so I just asked for the order to be cancelled and my money be refunded. They still have not cancelled the order, it is sitting in a processing stage of the transaction so I can't even see the key. They have yet to refund me, and stopped replying to my ticket. Last response from them was now two days ago. Mistake me if I'm wrong but it is illegal to not supply the goods if an amount has been paid. So the fact they are not refunding me, or giving me the game code is downright illegal. The customer support is a fu@$ing joke! Their prices are good but if something goes wrong your are entirely and utterly F*&KED

Worst company, never helped fixing issues for their security card system that denied my card every single time. Countless emails and could never give a straight forward answer to why transaction would fail when paying, but i would still be charged. It would later take a day or two to get the refund, that happening at least more than 10 times now is telling me this company doesnt know how their own security system works for their credit card transactions. They just tell me "thats just how our security system works" without giving me the specifics to WHY I keep getting declined payment. I will never use G2A to pay for ANYTHING ever again, waste of time.

They lie about products, don't tell you need to change your VPN to the $#*! of the earth in the marketed item and their refund process is what's called refund deterrent. They actually ask you to fill a claim with your local police department, and if you actually do, there's more red tape to jump through. It's a 3rd party site Ran by scammers. Stay the hell away.

They are allowing the sale of steam accounts instead of steam keys. They then try to force you to link said account using family share. 1. Steam does not allow the sale of accounts and can ban or restrict accounts that are in violation. 2. The accou t you have purchased can be recovered by who ever you bought it from even if you change the email and password. As they are enabling fraudulent transactions, and violations to another company, I would avoid them at all costs.

Was trying to buy a CD key for a game on Steam for a friend. Instead I ended up buying a whole steam account with that one game. I didn't even redeem the account and tried to explain that was not what I intended to buy and also that buying a Steam account like this is illegal according to Steam and they can get the account suspended. They didn't care about it, obviously as they sell those things and I wasnt able to get any kind of refund.

Bought a game key from g2a. The seller was a scammer, did not deliver. All I got was an obsolete link, and a whole lot of indifference from the G2A staff. It's been one week, and they are still keeping my money blocked, refusing to reimburse me. They are giving the scammer more and more chances to respond, and therefore wasting my time.
All their employees are proficient in corporate speak, but not one of them will help you with anything. All I was told was wait and wait and wait.
I have filled a claim with paypal to get my money back, and G2A has the chance to come to terms. Did they answer or replied my messages? Nope.
G2A is just a haven for scammers, and they are benefiting from deals went bad. They receive fees for every transaction. In my case the fees were 4.10 $ for a 15 $ game.
Stay away from G2A. Save some money, and buy the real deal.

I made three purchases on G2A.
The first one went great. I immediately got my game key for steam.
The other two not so much.
One was labeled as the game but it was just a dlc.
The other was a scam. Instead of the game key I got a link to a login. It really seems shady.
They claim I can play the game through this link but a: I'm pretty sure the link doesn't work anyway and b: I paid for a game not a link
I contacted G2A and they didn't care.

After buying 2 keys for assasins creed one of the keys appeared to be invalid.
So i submitted a complaint and did get a refund from the seller.
Now i have to wait 2 weeks before the amount that is refunded can be used again or withdrawn back to my bank account.

They punish you that way for a sellers mistake, that is no way to treat your customers.

Bought a game here that was supposed to be delivered via steam gift. My account wasn't able to receive the game and I wasn't given a option to use another account. Money gone and no game. 4 weeks off mailing with g2a, no results. Phony money back system and they don't acknowledge the law off 14 day cooling off period on online purchases. Scammers!

Bought a 'global' far cry 4 key, only to find out that it was a Russian version spoke to the so called customer service team to be told I have to wait for three days for a resolve absolute rubbish don't use this site don't recommend this site simply avoid it and tell anybody you come into contact with not to use them use your words to rid the Internet of these thieves!

Just wasted some money with these crooks. Buyed 2 packs and received only crapp games.Also from 10 games I received 2 duplicates. Asked for a refund, seller refused to contact me. G2A "help" was non existent. Just a crappy answer solve your problem with the seller. From our point of view all is ok. Forgot to say about anouncing the fraud to the Police station, have a stamped original report with stamp to prove that. So. This site is a very bad joke. DON'T WASTE MONEY WITH THEM! You will get only $#*!ty, overvalued games.

I had bought the upgrade edition of the elders of scroll online high isle and paid since February and it turns out that now they return the product to me, and they reimburse me in credit from the website itself, the product has risen a lot in price, it does have keys but They want to sell them more expensive... and they are still slow... some thieves... I have bought in Eneba and in Gamivo and I have never had a problem, they have stolen me on this website... I don't even have the money to go buy the product from another website... THIEVES scammers

My recent dealing with this site and it's my last. Their money-back crap is a joke. In order to get your money back you have to file a fraud charge on your bank account. What that does is locks your account and puts more of a headache on your end. So I highly suggest avoiding the site. They have no control over the sellers whatsoever. Plus the sellers suck if you try getting ahold of them. It's like English isn't understood. After 3 weeks of trying to get 10 bucks back off a seller that mislabeled a game, I pretty much told them to f off. The aggravation isn't worth the headache. So yeah avoid this site. Use steam epic etc.