We purchased a new Key Fob Lock, and the products were very high quality. The best part was the actual call in service we received regarding the installation of software, and the programming of the unit.
Matt was exceptional! Knew the product inside and out!
We ordered 2 cabinet locks from another company online (WRONG PRODUCT). James took the time to help us identify the problem we had and point us in the right direction. Thank you James for the help and the speed in which you sent over photos and brochures so I can present to our board. Will definitely be back for all my lock needs!
Go Keyless is a wonderful company! I spoke to their representative, Matt, and he was super helpful, kind, patient, and took the time to help me understand the lock options. I would highly recommend Matt and Go Keyless to everyone.
Mike Walker helped us with the locks for our new business location. We initially selected the wrong lock and Mike helped us to expedite the return and re-selection of the correct locks. He was also able to provide us with the spec sheets for the locks, program them for us, and get them shipped right away! Thank GoKeyless!
Ordered a Schlage handle set With electronic deadbolt last night. Got a call this am about a 2 week back order on 1/2 the order. A Real person called and asked if he could ship it in 2 packages. I was super impressed with the call and info. Their site is great and easy to shop I plan to do more business again thx to their response!
Purchased this lock for our medical practice. Tyler in Support Department of GoKeyless has been a great help in loading the software on our computer and transferring the codes to the lock. He is awesome! Thanks GoKeyless this is a great product and your support department is the best.
We are buying a couple of new keypad locks for our church bathrooms. Because our resources are limited, we wanted to make sure we did our homework. We had a few questions and Donald was a great help to make sure we had the right answers! We're excited to get our new locks and have them installed!
I had some technical questions regarding the CompX elock which were quickly answered by my CSA Nate Doman. He provided me with two quick quotations and we're on our way to evaluating these to secure some freezers and refrigerators. Website is helpful in explaining right hand/left hand to get the proper lock orientation.
I had ordered locks through the website that were inadvertently the wrong locks. Adam Miller worked with me through the chat system and then contacted me directly to assist in the return of the locks and identifying the correct locks needed. He was great with follow-up to make sure that all our needs were met. He was was very knowledgeable and guided me in the right direction.
I ordered a cord for our key system and received the wrong one. I called and spoke with Zach. He was able to overnight the correct cord to me and send a return shipping label for the wrong cord. He provided a very quick solution for us!
Answer: Very Easy! I've had nothing, but the best experience with customer support! All my questions, including technical questions were answered very people and completely. Please contact GoKeyless for yourself, before you make a purchase to see how great they are!
Answer: That's a good question. I believe they are legitimate company is we've ordered some products from them and gotten them. Where they're not, is there customer service or lack there of. If you have another option I purchased there. We've been going around and around for about four months now trying to get Products, return defective products, and finally get a refund. If you can avoid them and go to somebody else I certainly would.
Answer: We had a similar problem and contact each leg directly. They were more than helpful and allowed us to get a defective code so we could make an attempt to return it to the company we purchased it from, go Chi less.com. The manufacture was fabulous it was go Chi list that I would shy away from
GoKeyless has a rating of 4.3 stars from 481 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoKeyless most frequently mention customer service, tech support and great job. GoKeyless ranks 1st among Locksmiths sites.