I would like to take time out to mention Casey Shaw diligence in following up on all my Trilogy orders and any issues.
The process of following up with capeable reps form Gokeyless is greatly appreciated, in this case Zach Tracey was pleasure to deal with
In this period of fast talk and action just need to mention that taking time out to thankthem is a must... again Thank you Gokeyless and all involved
I found gokeyless on the internet whille looking for a front door key fob. Ron was extremely helpful and knowlegable about what I was looking for. I ordered the lock and am waiting for its arrival. If you're looking for a particular lock, gokeyless and Ron are the go-to people to help meet your needs. I give them 5 stars! Curt
Website has limited information, so there is no way to on line order a thermostat or the WiFi and software, nor any description of the same. The good news is that the company has readily accessible knowledgeable people who can place orders for you and suggest things that would help you accomplish your aims once you can find out from them that (my) product will meet (my) needs. Though I asked and paid mucho extra to assure UPS select "guaranteed 4 day delivery", it is 9:30 PM on day 3 and there is no delivery, though UPS came at 6PM and I personally took the boxes thinking one was my lock sets. Each was an Amazon prime no charge 2 day delivery. Go Keyless did not arrange for UPS to give me a tracking number, so I have no way of trying to get this in time for my departure tomorrow morning when I strongly wanted it. Overall not at allhappy with this turn of events.
However, I do not know who dropped the ball but I
My company worked with Ron Dillow on updating our locks and purchasing fobs. He was quick to respond to my emails and answer all my questions with a great attitude. We're looking forward to receiving our products and having it installed.
We scheduled a call for a review of alarm lock programming;
Jonathan called
Right on time, was clear, patient, and thorough in his tech support and training, not to mention friendly and easy going with my interruptions and questions. Thanks for getting it right!
Sincerely
Matt P
Graden Mercantile Building
Durango CO
Every summer when I have to lock up the school I call to remind me what to do. This time was the best Skip was able to help me and even taught me how to lock the door from the key pad, something I didn't know how to do1
Thanks again
I have recently bought a lock from GoKeyless.com and I called Kaba ilco technical support for some questions about their product, and they referred me to GoKeyless. I had an issue with the Simplex 1011 and Kaba backed the lock with their 3 year warranty and received a new lock and has been working great!
I am a customer at Gokeyless for the past year and have had a successful transition with the alarm lock system. I had to update and reprogram my lock recently and it was a bit tedious for me to do it by myself. I called Thylaar and he was on the phone with me from beginning to the end and helped me resolve and reprogram the lock as well as download the new version. He was courteous and helpful and above all very patient with me :) I appreciate the great tech support given to me and would recommend Gokeyless for your alarm lock needs
Tom provided great support in helping me set up BH247 system at my condo. Questions and processes were quickly and expertly answered and functional almost immediately. So far, great system and great support. Thank you sir.
Skip visited us to complete the installation and training of our new keyless entry systems. He was amazingly wonderul (and patient) teaching old dogs new tricks with their cutting edge technology. He is bright and very informative and made learning this new system a snap! Thank you GoKeyless and THANK YOU SKIP for helping us out.
Answer: Very Easy! I've had nothing, but the best experience with customer support! All my questions, including technical questions were answered very people and completely. Please contact GoKeyless for yourself, before you make a purchase to see how great they are!
Answer: That's a good question. I believe they are legitimate company is we've ordered some products from them and gotten them. Where they're not, is there customer service or lack there of. If you have another option I purchased there. We've been going around and around for about four months now trying to get Products, return defective products, and finally get a refund. If you can avoid them and go to somebody else I certainly would.
Answer: We had a similar problem and contact each leg directly. They were more than helpful and allowed us to get a defective code so we could make an attempt to return it to the company we purchased it from, go Chi less.com. The manufacture was fabulous it was go Chi list that I would shy away from
GoKeyless has a rating of 4.3 stars from 481 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoKeyless most frequently mention customer service, tech support and great job. GoKeyless ranks 1st among Locksmiths sites.