Yvonne was amazing and great at her job.
Thank you so very much! I will be a repeat customer because of Yvonne specifically.
Thank you again.
Shannon M.
The book to program the ETDL Trilogy lock is not the easiest to translate. We called Thylaar at the Gokeyless support line and he is much better than the book. He is very knowledgeable and extremely helpful. We at ZMI appreciate him very much!
Matt was super helpful! I tons of questions about which keyless lock to use and how the technology worked. He went above and beyond and even found the specs for the wifi adapter for me.
I worked with Skip to learn how to program new lock. He was wonderful and walked me through the entire process. He was very patient. I hope to work with him again if future questions should come up.
Mike helped me chose the right lock for my needs. He took his time and walked me through the pros and cons of each lock and this was especially important since I was purchasing over a dozen locks.
Our company, Hamilton Pacific Inc., worked with Mike Walker and he and his team at GoKeyless were just amazing. We were doing a demo locker room for Sheraton Resorts and needed 21 locks FAST.
We got them fast, then changes came, we needed a different size bolt package, then Sheraton needed different locker stickers... with all these things, Mike came through with overnight deliveries with a last minute panicked phone call from me at 5am before our job walk-thru. They REALLY came through for us!
THANK YOU for a fantastic job and we look forward to using GoKeyless in the near future! - Dan Bejma, CTO Hampac.pro
Rebecca D. And James P.! What a team!
They made the process so simple! They were friendly and personable and so knowledgeable!
If I had to do it all over again, I am going straight to them.
Patrick Brunsman helped me purchase my August Smart Lock quickly and walked me through the whole process and gave me all the information needed. I would definitely recommend both GoKeyLess and Patrick!
Go on their website looking for a lock that'll work for our office. Clicked on the chat box and they were able to guide me to what I needed. Didn't try to sell me on the more expensive locks.
Best Customer service I have had in a long time. Call me to tell me we had a package return to them un claimed. Mean while I never knew about it. Very helpful
Answer: Very Easy! I've had nothing, but the best experience with customer support! All my questions, including technical questions were answered very people and completely. Please contact GoKeyless for yourself, before you make a purchase to see how great they are!
Answer: That's a good question. I believe they are legitimate company is we've ordered some products from them and gotten them. Where they're not, is there customer service or lack there of. If you have another option I purchased there. We've been going around and around for about four months now trying to get Products, return defective products, and finally get a refund. If you can avoid them and go to somebody else I certainly would.
Answer: We had a similar problem and contact each leg directly. They were more than helpful and allowed us to get a defective code so we could make an attempt to return it to the company we purchased it from, go Chi less.com. The manufacture was fabulous it was go Chi list that I would shy away from
GoKeyless has a rating of 4.3 stars from 481 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoKeyless most frequently mention customer service, tech support and great job. GoKeyless ranks 1st among Locksmiths sites.