website thubmnail of GoKeyless

GoKeyless

How would you rate GoKeyless?
grey star
grey star
grey star
grey star
grey star
Minnesota
1 review
0 helpful votes
Follow Shannon M.
Unfollow Shannon M.
Send Message
Share Review
Report Review

Awesome!
August 24, 2016

Yvonne was amazing and great at her job.

Thank you so very much! I will be a repeat customer because of Yvonne specifically.

Thank you again.

Shannon M.

Date of experience: August 23, 2016
Kansas
1 review
0 helpful votes
Follow Joel N.
Unfollow Joel N.
Send Message
Share Review
Report Review

ETDL
November 2, 2015

The book to program the ETDL Trilogy lock is not the easiest to translate. We called Thylaar at the Gokeyless support line and he is much better than the book. He is very knowledgeable and extremely helpful. We at ZMI appreciate him very much!

Date of experience: November 2, 2015
Texas
1 review
1 helpful vote
Follow Melanie R.
Unfollow Melanie R.
Send Message
Share Review
Report Review

Great chat support
February 13, 2020

Matt was super helpful! I tons of questions about which keyless lock to use and how the technology worked. He went above and beyond and even found the specs for the wifi adapter for me.

Date of experience: February 13, 2020
Illinois
1 review
0 helpful votes
Follow E M.
Unfollow E M.
Send Message
Share Review
Report Review

Excellent service
June 14, 2017

I worked with Skip to learn how to program new lock. He was wonderful and walked me through the entire process. He was very patient. I hope to work with him again if future questions should come up.

Date of experience: June 14, 2017
Indiana
1 review
0 helpful votes
Follow Junaid s.
Unfollow Junaid s.
Send Message
Share Review
Report Review

Mike helped me chose the right lock for my needs. He took his time and walked me through the pros and cons of each lock and this was especially important since I was purchasing over a dozen locks.

Date of experience: July 6, 2016
California
1 review
1 helpful vote
Follow Daniel B.
Unfollow Daniel B.
Send Message
Share Review
Report Review

Our company, Hamilton Pacific Inc., worked with Mike Walker and he and his team at GoKeyless were just amazing. We were doing a demo locker room for Sheraton Resorts and needed 21 locks FAST.

We got them fast, then changes came, we needed a different size bolt package, then Sheraton needed different locker stickers... with all these things, Mike came through with overnight deliveries with a last minute panicked phone call from me at 5am before our job walk-thru. They REALLY came through for us!

THANK YOU for a fantastic job and we look forward to using GoKeyless in the near future! - Dan Bejma, CTO Hampac.pro

Date of experience: June 27, 2018
Maryland
1 review
0 helpful votes
Follow Maria G.
Unfollow Maria G.
Send Message
Share Review
Report Review

Rebecca D. And James P.! What a team!
They made the process so simple! They were friendly and personable and so knowledgeable!
If I had to do it all over again, I am going straight to them.

Date of experience: September 11, 2019
Canada
1 review
2 helpful votes
Follow Henry L.
Unfollow Henry L.
Send Message
Share Review
Report Review

Awesome company
February 20, 2019

Patrick Brunsman helped me purchase my August Smart Lock quickly and walked me through the whole process and gave me all the information needed. I would definitely recommend both GoKeyLess and Patrick!

Date of experience: February 19, 2019
California
1 review
0 helpful votes
Follow Samuel K.
Unfollow Samuel K.
Send Message
Share Review
Report Review

Easy Customer Service
December 8, 2018

Go on their website looking for a lock that'll work for our office. Clicked on the chat box and they were able to guide me to what I needed. Didn't try to sell me on the more expensive locks.

Date of experience: December 7, 2018
Canada
1 review
1 helpful vote
Follow VALERIE G.
Unfollow VALERIE G.
Send Message
Share Review
Report Review

Best Customer service I have had in a long time. Call me to tell me we had a package return to them un claimed. Mean while I never knew about it. Very helpful

Date of experience: May 14, 2015

Overview

GoKeyless has a rating of 4.3 stars from 481 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoKeyless most frequently mention customer service, tech support and great job. GoKeyless ranks 1st among Locksmiths sites.

service
72
value
67
shipping
56
returns
30
quality
62