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GoToGateReviews 2,449

3.5

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From the business

Gotogate USA offers good deals on flights, hotels and car rentals. Welcome to visit our site for your next trip, whether it' s a domestic or international trip.


gotogate.com
Founded in 2009
Miami, FL, United States
+194
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GoToGate Reviews Summary

The company demonstrates a mixed reputation, with customers appreciating the competitive pricing and user-friendly booking process. Many users report successful transactions and commend the quick service and ease of navigation on the website. However, significant concerns arise regarding hidden fees, unexpected price increases, and inadequate customer support, particularly in resolving issues or clarifying policies. Complaints about website glitches and poor communication further detract from the overall experience. While some customers express satisfaction with their purchases, the recurring issues suggest a need for improved transparency and customer service practices.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

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New York
1 review
0 helpful votes
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I have purchased more than once and I am very satisfied with the purchase ------thankyou

Date of experience: June 18, 2025
Illinois
3 reviews
0 helpful votes
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It would not book my trip
June 28, 2025

It would not book my trip- it kept saying I timed out. Took 3 times

GoToGate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 18, 2025
New York
2 reviews
0 helpful votes
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Always the best price and service! I always select your site

Date of experience: June 18, 2025
Washington
1 review
0 helpful votes
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It was a easy to find and have a good price with my budget so I am so happy

Date of experience: June 17, 2025
Colorado
2 reviews
2 helpful votes
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The booking was relatively easy but all the extra add-ons can be a bit annoying

Date of experience: June 17, 2025
Virginia
1 review
0 helpful votes
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Quick and easy, also cheap and clear like water, I have to buy all my trips here! Abssooolutlyy

Date of experience: June 16, 2025
Illinois
1 review
0 helpful votes
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Good and quick booking
June 26, 2025

Good and quick booking. Waiting for flight and see how it works.

Date of experience: June 16, 2025
California
1 review
0 helpful votes
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Price was not accurate to listed price, listed price was $300/ticket, end price was over $1,000 for 2 people

Date of experience: June 16, 2025
Virginia
1 review
0 helpful votes
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Easy & helpful
June 26, 2025

Good way to find flights at the best price or according to our preferences, I really liked that even for several people the price was displayed individually. I recommend

Date of experience: June 16, 2025
Illinois
1 review
0 helpful votes
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The price went up within minutes of purchasing. Feels very wrong.

Date of experience: June 15, 2025
New York
1 review
0 helpful votes
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Fast and easy booking!
June 23, 2025

Fast and easy booking! I would definitely use GotoGate again.

Date of experience: June 13, 2025
Texas
1 review
0 helpful votes
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This was an easy process love love love it, thank you so much I'm ready to relax and unwind

Date of experience: June 12, 2025
West Virginia
1 review
0 helpful votes
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Very simple and complete when entering and selecting your choices

Date of experience: June 12, 2025
Panama
1 review
0 helpful votes
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Excelente servicio
June 20, 2025

Excelente servicio. Creo que deberían tener personal bilingue para español y otros idiomas, aparte del inglés.

Date of experience: June 10, 2025
Colorado
1 review
0 helpful votes
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To just be honest, I'm a bit worried--I looked at reviews for Go To Gate and many people are not happy. If I am satisfied, I would be happy to write you all a review!

Date of experience: June 10, 2025
Texas
1 review
0 helpful votes
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I hate Affirm they lie they say no interest but then want to charge you

Date of experience: June 9, 2025
New York
1 review
0 helpful votes
Follow Zhikun M.
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Do u understand the last minute price increased is not cool?

Date of experience: June 9, 2025
Florida
1 review
0 helpful votes
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Good set up to navigate for booking and payment! It was also in English.

Date of experience: June 9, 2025
California
1 review
0 helpful votes
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Pretty great, although a lot of addons you need to manually reject in order to proceed. Not a huge issue, but it makes the experience more tedious than needed.

Date of experience: June 6, 2025
Georgia
1 review
0 helpful votes
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Convenient times and easy reservations. Would definitely recommend to use.

Date of experience: June 5, 2025