On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Gotogate USA offers good deals on flights, hotels and car rentals. Welcome to visit our site for your next trip, whether it' s a domestic or international trip.
The company demonstrates a mixed reputation, with customers appreciating the competitive pricing and user-friendly booking process. Many users report successful transactions and commend the quick service and ease of navigation on the website. However, significant concerns arise regarding hidden fees, unexpected price increases, and inadequate customer support, particularly in resolving issues or clarifying policies. Complaints about website glitches and poor communication further detract from the overall experience. While some customers express satisfaction with their purchases, the recurring issues suggest a need for improved transparency and customer service practices.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have purchased more than once and I am very satisfied with the purchase ------thankyou
It would not book my trip- it kept saying I timed out. Took 3 times
Always the best price and service! I always select your site
The booking was relatively easy but all the extra add-ons can be a bit annoying
Quick and easy, also cheap and clear like water, I have to buy all my trips here! Abssooolutlyy
Good and quick booking. Waiting for flight and see how it works.
Good way to find flights at the best price or according to our preferences, I really liked that even for several people the price was displayed individually. I recommend
The price went up within minutes of purchasing. Feels very wrong.
Excelente servicio. Creo que deberían tener personal bilingue para español y otros idiomas, aparte del inglés.
I hate Affirm they lie they say no interest but then want to charge you
Good set up to navigate for booking and payment! It was also in English.
Convenient times and easy reservations. Would definitely recommend to use.
Answer: Yes they are scammers operating from unknown destination No phone number and no e-mail correspondence Criminals that stole my $1800 with no apology
Answer: Dont bother mate they have stolen your money like over 2000 other people goto your bank and airline and start to gather evidence.
Answer: Passengers' money is too little, who cares. Even if you were cheated, as an individual passengers, you won't shake the whole tree. They want your money, nothing else, like a pirate or thief.
Answer: They grabbed the credit card from passengers, of course, they will take as much money as possible from your bank account. The break the policy from the US department of transportation, but they don't care, they want your money. The best thing is not to purchase ticket from their website. Stay away! https://www.going.com/guides/refund-for-fare-drop