Grailed

Bought an obviously fake Vlone shirt. They rely on photo authentication to determine if an item is in fact authentic; so if youre photo authenticator doesnt pick up certain red flags, and you happen to bring it up to Grailed for a refund. Good luck getting your money back because they would rather gatekeep sellers based on their reviews than honestly look at a claim where a buyer received a fraudelant item. Thats what happened to me. Now I have to wait for Paypal to dispute this. If you dont like buying online because youre afraid youre getting a fake, this is not the service to use. Its iffy, and up to them whether or not you get your money back. And if a seller has good reviews, its over, you lost. They think that fakes cant get sent out from a good seller, even if the proof is being presented to them. They will try and say its your fault somehow. I will never use this service again. I have seen enough "buyer protection" to know not to mess with this again. Listen to the other reviews. This is rated poorly for a reason. I wish I would have done research before using Grailed. If rather use Ebay, at least their buyer protection is guaranteed. Same goes for Amazon, or literally anybody but Grailed. Id rather take the chance on a Vlone piece from Amazon than use this crappy service again.

Grailed paid there seller fees after a buyer going through Grailed tried to Scam me and charge back the shoes... Thanks Grailed...

They have high standard you get paid right away they staff gets back to you quickly and read your email they don't use bot

Sure you can come up on a thing here or there. If it comes down to needing CS, refund. Good luck!

Do not purchase anything here. No returns! All sales are final. Even if you are not happy with the product. CUSTOMER SERVICE SUCK.

I was a verified seller with over 500 listings in my inventory, and they treated me like I was common street trash. I appealed my ban but it's been two weeks and they haven't even replied to my email. The only thing possibly considered spamming about my account was how I listed items all at once, but I was never informed that you weren't allowed to do this. They also advertise seller and buyer protection, but this couldn't be further from the truth. The transactions are handled over at PayPal and they essentially treat sellers as guilty until proven innocent. Also, inversely if you are a buyer who didn't receive their item and tacking was updated as delivered, you're pretty much screwed. If sellers choose to use their shipping through grailed option they will be treated to the tune of GRAILED DOUBLE DIPPING them. I have seen it first hand where grailed has charged me and the buyer for the $11 shipping label. After noticing the inaccuracy it took them over a month to respond to my emails and process my refund. The authenticators they have employed are either inexperienced or have no idea about the item they are authenticating. Their bape page alone has a minefield of fake items that have been verified by an authenticator, but if you are shadowbanned for any reason they will not authenticate any of the items you list on purpose. Please stay away from this company at all costs because it will save you a lot of headaches and trouble in the end. Last but not least, the forced price drops. The way grailed works is that if you want to move an old listing up in the feed you need to price drop it by at least ten percent. So instead of promoting good deals, they would rather force you to price drop it yourself because they know it won't sell if it's buried under their feed. They also have no idea what things should actually be priced at because they kept removing my purple courts as for being listed too high at $1,000 but the lowest ask on StockX was $1,500 and multiple have sold close to that price. A company that's terrible at doing its only job.