Walmart Grocery Delivery
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Walmart Grocery Delivery

How would you rate Walmart Grocery Delivery?
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Colorado
1 review
14 helpful votes
Follow Christopher K.
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Is it too much for a delivery driver to just follow, Incredibly simple, directions!?

If you can't read and speak English equally as well in the United States then you can't provide good service as a delivery driver. How can you hire a person who doesn't meet this standard?

I have discovered that delivery personnel have become far to reliant on the "App" they are provided to make accurate and timely deliveries.

I'm getting sick and tired of having to step out of my house and go find someone who should be doing their job better.

Date of experience: August 28, 2022
Texas
1 review
4 helpful votes
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No call
March 20, 2022

My stuff was left next-door I mean at least I live next door to the police station but still no one likes a call from the cops they never have good things to tell me well except for today. They're should bea way like with door dash or Uber eats and all of those to contact your delivery person but like only whenever they need to drop off your things

Date of experience: March 19, 2022
Minnesota
1 review
0 helpful votes
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Joe G's excellent review of Walmart delivery.
January 10, 2023

Late night, I placed nearly a $200 Walmart grocery order and received all 35 items the following afternoon right to my door. I met the delivery person & asked them to put it on my kitchen floor; great. Only one small stalk of celery was wilted; but other than that, everything was ok.
I'd have to say GREAT SERVICE... and prices were very reasonable.
I even included in my original order a $10 tip in advance to delivery person.

Date of experience: January 10, 2023
California
1 review
14 helpful votes
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Always An Issue
May 11, 2021

There's always a problem or delay when using Walmart grocery delivery or curbside pickup. Nothing is ever on time or ready when it's supposed to be and the delivery person told me I could keep one of the wrong items she delivered as an inconvenience so basically she kept the rest. What a waste of money Walmart. They delivered 4 pools to me in error when I actually ordered groceries.

Date of experience: May 11, 2021
Virginia
2 reviews
1 helpful vote
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I swear, 3 out of 10 times does Walmart actually get my delivery right. Most times, they deliver to the wrong address because people don't read the street name and just look at the address number, so my other neighbor always gets my groceries. That's fair, I guess. But just earlier today I got someone else's order, and it looks like someone's kid isn't going to be having their birthday party because I got all the chips, soda, and plastic bowls and plates. Like, this is on both Walmart and the courier. Another example, every time I order strawberries, they are COVERED in fuzzy mold. Like, every time! Same with potatoes, they're always rotten in the bag. Last month, my order was nearly 5 hours late, and I had somewhere to be, which caused me to be late because I had to wait for my order to finally arrive. It's just ridiculous at this point. Their customer service is amazing and accommodating to me though, so for that I'll give them the extra star.

Date of experience: November 15, 2021
Washington
1 review
2 helpful votes
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Not good for produce
August 22, 2023

Overall this is a valuable service as I am elderly, and handicapped. However, not good for produce. The shoppers just grab things. I had strawberries overripe and in a broken box so they were everywhere. I imagine this is because they are rushed but I still don't appreciate having to throw out half my fruit

Date of experience: August 22, 2023
Canada
1 review
1 helpful vote
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Free Food
November 23, 2022

First I want to say I have checked with my neighbours and no one ordered groceries. However this is third time I have had food left at my door. Not only that but large orders of 200 to 300 dollars worth. I called customer service and they said enjoy the free food and hung up. But there's some poor sap out there who is not getting what they paid for.

Date of experience: November 23, 2022
Florida
1 review
1 helpful vote
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Walmart +Home Delivery
October 1, 2022

I learned quickly -no substitution's-place order for morning delivery-And expect that some items may be out of stock. Honestly most times orders are close to 100% complete and accurate-when an item is missing or damaged- they issue credit immediately in most situations.
The Bad-when there is a problem and a long delay in delivery, very poor communication-learned quickly best action is to cancel order and reorder -many times believe it is a lack of delivery drivers.
For me still a time saver- expect the unexpected

The benefits and on time deliveries out number the problems

Date of experience: September 29, 2022
India
14 reviews
6 helpful votes
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"Great Service"
September 14, 2020

Walmart has always been a great service provider as it is the best in comparison with its product, quality, price and even for customer service. They also deliver really well and quickly to home.

Date of experience: September 14, 2020
Washington
1 review
2 helpful votes
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Completely Burned Out with constant, never-ending, multitude of problems covering all aspects of Walmart food delivery. Nothing ever gets better, and I am sick and tired of conversations about the unacceptable problems!

Date of experience: July 22, 2024

Overview

Walmart Grocery Delivery has a rating of 1.2 stars from 637 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walmart Grocery Delivery most frequently mention customer service, next day and wrong address. Walmart Grocery Delivery ranks 121st among Grocery Delivery sites.

service
415
value
367
shipping
340
returns
305
quality
338
+142