Hebeos

The dress I received looks nothing like what I ordered. The material is not satin, it's tulle. The appliques do not go down the skirt. The material is thin, and the skirt is not full like pictured even when I put on a hoop. The bodice is covered in large crystals, that are unattractive.

I ordered a standard size 6-no alternations. I tried on 24 dresses at the mall the day before I ordered this dress. I fit in a size 6 for each one. However, when I ordered this size 6 I couldn't even zip it up!
Be careful and look at the sizes for a standard fit for Hebeos dresses. They are NOT standard!

I didn't have any tracking and on the website it did not have a delivery date, or in my email. I got an email asking if it had been delivered and it was but that was the only communication I had and I was worried my dress wouldn't make it in time

Everything was wonderful except the shopping time. At times I was afraid my dress wouldn't arrive on time for prom but I reached out to Hebeos and they did all they could to get it to me on time and it did! I love the dress it was just stressful wondering whether I was going to get it on time or not - so order in advance!

At first seemed like an easy site to shop on and I saw "worry free 14 day returns on standard sized" so I wasn't worried if I didn't like the dress. Well I was so so so wrong. The dress was terrible and customer service is even worse!

I just received the dress, I ordered it custom sized and the same color as the photo of the ad. It is stunning and fits like a glove. There is a layer on top of tulle ivory with the appliqués and two layers of peachy toned tulle underneath and the effect of the two colors together is very delicate and beautiful. The satin underskirt is of a very good quality material as well and nothing itches as I feared it would. Overall very pleased with the purchase.

I read some pretty scary reviews but thought why not just try it and see! I ordered a $168 wedding dress that looked great in the pictures. When it came it looked EXACTLY THE SAME! I can't wait to make some minor adjustments and wear it on my big day!

I like to thanks Hebeos, For support me to make a wish to a young girl, because you guys. She have her prom dress to go to her graduation. You guys don't sell dresses, you selling dreams and wish. I m very thanksfull.

The dress I ordered fit my daughter perfectly, and this was in large part because the size guides were so accurate. The dress I ordered exceeded expectarions, and was very high quality for a very fair price. I was so pleased with my order, that I placed another order the next day for myself for a party dress.

I love the gown I selected for my daughter's wedding. I love the way it feels and flows. Only one concern is the boning in the bodice is too clunky. I had to spend a significant amount of money paying a seamstress to adjust the bodice, which increased the overall price of the gown, of course, but it was worth it.

I ordered a Rush dress for my daughters homecoming. The order was made on the 1st and after a week and a half asked I began to worry. The recited stated the order was on its way however when I inquired about the date of arrival they Indicated it wouldn't be here until the16th. I told them to please cancel my order their response was in broken English " it OK " I responded with "no cancel the order " the next email I received was "sorry we can't do that" I'm left with a dress that is unusable. Paid extra for it to be delivered quickly. I haven't received the dress but I can bet the quality is going to be horrible. Like I said do not use this establishment!

This is the second time I've ordered this dress. When the first dress arrived, the sleeves were so tight that I couldn't even fit my arms in them to try on the dress, so I placed a second order. This time, I included a note indicating the problem with the first dress and included my arm measurements for the sleeves. The second dress just arrived. The sleeves are far narrower than the measurements I sent. Once again, I cannot even try on the dress because my arms don't fit in the sleeves. How will you fix them?

I was not able to get a return address for the items i ordered even though the return policy states that you are able to return for all money back. The customer support email stoped answering me after they refused to let me return the items.

I ordered a dress from here and the dress was not even the color I ordered. Customer service wanted to go back and fourth with me telling me that it was and that it might be the picture quality on my phone... ummmm no... the dress was 5 sizes to big. The refused to have refunded me my $189.00 I spent on the dress and the told me to mail it back of I wanted my money back which they only were willing to give me 50% of my purchase an shipping was $45.00 to even send... dont ever order from here... after they got tired of me calling they began to get rude... dont ever order from here... they are from china n just plain out scam artists... so upsetting