business logo of H&M
hm.com
casual, general men, womenAge 13-18, 19-25, 26-45 $
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About the Business

H&M, a Swedish multinational fast-fashion retailer founded in 1947, offers trendy and affordable clothing for men, women, and children. Headquartered in Stockholm, it operates over 5,000 stores in 74 countries, emphasizing sustainability through eco-friendly practices. H&M collaborates with renowned designers and continually adapts to market trends.


hm.com
+1 855-466-7467
Sweden
H&M is part of H&M Group
Founded in 1947
Clothing item from H&MFashion apparel by H&MMerchandise from H&M clothing lineH&M fashion product

Business Highlights

General

Parent Company: H&M Group
Year Founded: 1947
Target Gender: men, women

Shipping

Shipping Cost: $5.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $60

Returns

Return Policy: free
Return Instructions: all items must be in resellable condition, provided it has not been damaged, soiled, washed, altered
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: Repair & Recycle

Product

Style: casual, general
Body Fit: regular, plus size
Available Sizes: Men's (XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (XS, S, M, L, XL, XXL, 3XL, 4XL)

Customer Service

Support Channels: chat, phone, facebook, instagram
Support Phone: +1 855-466-7467

Payment Options

Payment Methods: card payments, Paypal, financing, Apple Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate H&M?
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Reviews Summary

H&M has a rating of 2 stars from 733 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with H&M most frequently mention customer service, online shopping and credit card. H&M ranks 89th among Discount Clothing sites.

service
138
value
130
shipping
123
returns
114
quality
127
India
1 review
0 helpful votes
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Third class
July 5, 2023

Don't buy it nt worth it it's worthkess...the are more other brands which provides better rates

Date of experience: July 5, 2023
Arkansas
25 reviews
26 helpful votes
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Great pricing
March 12, 2015

Good quality stuff good pricing only buy online would love to vusit store live in fl

Date of experience: March 12, 2015
Arkansas
9 reviews
7 helpful votes
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Nice selection!
July 22, 2015

My son and I love shopping at H&M. Nice selection and affordable, too.

Date of experience: July 21, 2015
Turkey
2 reviews
3 helpful votes
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Good
December 20, 2017

Quality and cheap clothes and they look stylish awesome keep up HM we love you :D ...

Date of experience: December 19, 2017
Mississippi
27 reviews
25 helpful votes
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Excellent store
April 13, 2015

Loveee this store, BEAUTIFUL CLOTHES at grea great prices. I being a faithful customer of this store for more than 30 years

Date of experience: April 13, 2015
New York
1 review
1 helpful vote
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Their mistake
October 23, 2016

Purchased a size xl shirt, received a medium.
Was still charged a 'return fee'
Not fair!

Date of experience: October 23, 2016
10 reviews
50 helpful votes
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Great Kids Clothing
September 23, 2016

The site is very easy to order on. The shipping is fast and good customer service.

Date of experience: September 23, 2016
Vermont
4 reviews
0 helpful votes
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All my shopping
January 1, 2017

I gave 4 stars because I realize they don't have a rewards system. They should.

Date of experience: January 1, 2017
Sweden
3 reviews
1 helpful vote
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Love it
November 3, 2015

I always shop clothes in this store and i like the style and brand.

Date of experience: November 3, 2015
Florida
3 reviews
0 helpful votes
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I am good with it
January 18, 2021

Though the quality is not as good as my expectation, the price is nice.

Date of experience: August 24, 2016