casual, general men, womenAge 13-18, 19-25, 26-45 $
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About the Business

H&M, a Swedish multinational fast-fashion retailer founded in 1947, offers trendy and affordable clothing for men, women, and children. Headquartered in Stockholm, it operates over 5,000 stores in 74 countries, emphasizing sustainability through eco-friendly practices. H&M collaborates with renowned designers and continually adapts to market trends.


hm.com
+1 855-466-7467
Sweden
H&M is part of H&M Group
Founded in 1947
Clothing item from H&MFashion apparel by H&MMerchandise from H&M clothing lineH&M fashion product

Business Highlights

General

Parent Company: H&M Group
Year Founded: 1947
Target Gender: men, women

Shipping

Shipping Cost: $5.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $60

Returns

Return Policy: free
Return Instructions: all items must be in resellable condition, provided it has not been damaged, soiled, washed, altered
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: Repair & Recycle

Product

Style: casual, general
Body Fit: regular, plus size
Available Sizes: Men's (XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (XS, S, M, L, XL, XXL, 3XL, 4XL)

Customer Service

Support Channels: chat, phone, facebook, instagram
Support Phone: +1 855-466-7467

Payment Options

Payment Methods: card payments, Paypal, financing, Apple Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate H&M?
grey star
grey star
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grey star
Spain
3 reviews
2 helpful votes
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Es ropa de buena calidad
September 28, 2017

La he comprado. Es bonita y de buen precio. Sobre todo para los pequeños de la casa encuentras casi de todo.

Date of experience: September 28, 2017
Netherlands
3 reviews
1 helpful vote
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Schnelle Lieferung und auch keine Probleme mit Rücksendungen

Date of experience: September 9, 2014
New Jersey
1 review
1 helpful vote
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-1
October 25, 2016

-1

Date of experience: October 25, 2016

Overview

H&M has a rating of 2 stars from 801 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with H&M most frequently mention customer service, online shopping and credit card. H&M ranks 89th among Discount Clothing sites.

service
138
value
130
shipping
123
returns
114
quality
127
+68