About the Business
H&M, a Swedish multinational fast-fashion retailer founded in 1947, offers trendy and affordable clothing for men, women, and children. Headquartered in Stockholm, it operates over 5,000 stores in 74 countries, emphasizing sustainability through eco-friendly practices. H&M collaborates with renowned designers and continually adapts to market trends.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
H&M has a rating of 2 stars from 733 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with H&M most frequently mention customer service, online shopping and credit card. H&M ranks 89th among Discount Clothing sites.
Can't believe how cheap they are. Great quality. I've stocked up!
I was never a big fan of H&M but they really offer great deals. Quality is usually "ok"...
H&M has very affordable and cute clothes. I really like the online selection. Great place to shop.
The selections here are great and reasonably priced yet they should get plus size clothing.
Not many sizes available and bad customer service.
I will not be shopping at H&M ever again as there policy to exchange items that are packaged for another size is YOU CANT.
Pros: Cheap & Good looking.
Cons: Quality needs improvement.
H&M has good quality and reliable service
Prices are not so low, but it`s worthy!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members