• Hollar

2021 CUSTOMER CHOICE AWARD

Hollar

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Overview

Hollar has a rating of 3.5 stars from 380 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hollar most frequently mention customer service, free shipping, and great deals. Hollar ranks 17th among Discount Shopping sites.

  • Quality
    26
Positive reviews (last 12 months): 0%
Positive
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Neutral
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Negative
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How would you rate Hollar?
Top Positive Review

“Order now, order order!”

Nagi M.
7/6/17

Their prices are unbeatable. They have such a selection of products. You also get immediate cash off, without any of the hassles. The shipping is quick. Blink and its at your doorstep. Great company to order from. I'm glad I do.

Top Critical Review

“Shipping problem”

Susan G.
11/29/23

I have employed holler shopping agency twice and both times they have come up with excuses for not to deliver. I've paid for the service twice and no one will give me a refund. Think twice before you hire this company

Reviews (380)

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Reviews that mention popular keywords

customer service (72) dollar store (23)
Thumbnail of user peggyl22
1 review
8 helpful votes
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May 6th, 2017

Made a order in February still haven't received the order when i look at my order history i get no order history what a scam

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

We're sorry to hear that you did not receive your order, Peggy. We would love to look it up for you. Please send an email to suport@hollar.com or call us at 1.888.682.5119, we'll be happy to help.

Thumbnail of user mariah238
1 review
2 helpful votes
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July 6th, 2017
Verified purchase

Hollar is my currently favorite to buy online! Everything is awesome deals! Customer service is superb! I love love Hollar!

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Woohoo! Thank you for sharing this with us, Maria! We are so happy that you had an excellent Hollar experience. Thanks for all the love and support!

Thumbnail of user gloriac62
1 review
0 helpful votes
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July 6th, 2017
Verified purchase

I love Hollar. I like everything I have bought. Such a great variety to choose from at a great price.

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Thank you for sharing this with us, Gloria! We are so happy you love all the items that you've bought. Thanks for all the love and support!

Thumbnail of user pamelag53
1 review
0 helpful votes
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July 6th, 2017
Verified purchase

I love hollar! I don't know how they can sell such great stuff for such low prices. Great variety of products. Great prices. Great quality.

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Woohoo! Thanks for sharing, Pamela. Check back often-we're always adding new deals. Happy Tuesday!

Thumbnail of user nancyg113
1 review
0 helpful votes
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July 6th, 2017
Verified purchase

Always a good deal. Service is great. Love shopping this site. Have recommended Hollar to many friends.

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Wow this is amazing, Nancy! Thanks for all the love and support! We hope to see you soon.

Thumbnail of user erikaa19
1 review
0 helpful votes
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July 6th, 2017
Verified purchase

I always orde from hollar maybe about 4 times a month get my stuff fast love their site cheap and adorable items

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Woohoo! Thank you so much for sharing, Erika. We appreciate the love and support!

Thumbnail of user leslied47
1 review
1 helpful vote
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July 6th, 2017
Verified purchase

I've never gotten anything that was a disappointment. Great prices and fun stuff. Love just looking for new things all the time.

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Thanks for showing us some Hollar love, Leslie! Have a wonderful day!

Thumbnail of user roseg51
1 review
0 helpful votes
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July 6th, 2017
Verified purchase

I'm glad to have found out about this website. I love getting such great deals on usually higher priced items via Hollar.

Thumbnail of user alenaw10
2 reviews
0 helpful votes
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June 8th, 2022

Received my orders immediately. Customer service was excellent and all items were completely shipped. Will definitely order again to this company!

Service
Shipping
Quality
Thumbnail of user dawnm723
1 review
0 helpful votes
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September 13th, 2020

I purchase from this site regularly. The item quality is equivalent to Target but cheaper. Thank you

Thumbnail of user catherineh65
1 review
3 helpful votes
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January 16th, 2017

You need to include measurements of product, quantity, and weight (etc: ounces it will hold).
This would help me make my purchasing dilemma easier.

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

We appreciate your feedback, Catherine! We are always looking for ways to improve your shopping experience. We will inform our team right away.

Thumbnail of user elainem69
1 review
0 helpful votes
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July 6th, 2017
Verified purchase

First time shopper here and I loved it. Great stuff at even better prices. My only wish is that the orders ship out a little quicker.

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Great to hear that your first order was a success, Elaine. Enjoy all of your Hollar goodies.

Thumbnail of user tammyn12
1 review
0 helpful votes
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July 6th, 2017
Verified purchase

My ordering experience was great as always. Hollar is a wonderful place shop! I check them out everyday to see what's new!

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Thank you for sharing this with us, Tammy! We are so happy you love your Hollar Haul. We hope you have a great day!

Thumbnail of user maryd250
1 review
4 helpful votes
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April 6th, 2017

CHEAP QUALITY. WORSE THAN DOLLAR STORE. RETURNING MY ITEMS. DELIVERY TIME IS BELOW AVERAGE AS WELL. Customer service was pleasant but refunds take awhile.

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Our apologies for the trouble that you've had, Mary. We will surely be bringing this up to the proper team.

Thumbnail of user joseh117
2 reviews
0 helpful votes
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June 12th, 2019

In order to obtain better sales, they would have to amortize the shipments. One way would be to charge these with the same products that are sold.

Thumbnail of user mengc1
1 review
0 helpful votes
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July 6th, 2017
Verified purchase

Great product selection and good deals! Shipping is always fast. If there's an issue, Hollar always resovles it fast.

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Thanks for swinging by and giving us a shoutout, Meng! Have a great day!

Thumbnail of user christopherr81
1 review
6 helpful votes
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May 3rd, 2017

I will never order from them again! Didnt get what i ordered! Stay away from hollar very disappointed

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

We apologize for the incorrect item/s, Christopher. Our Hollar Support Team will be happy to help. Please send us an email at support@hollar.com or call us at 1.888.682.5119 on weekdays from 7am to 4pm PST.

Thumbnail of user lisac325
1 review
0 helpful votes
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July 6th, 2017
Verified purchase

My son and I get tons of some really awesome collectable tos. I also get really inexpensive household stuff too!

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Woohoo! Thanks for sharing, Lisa. We’re always adding new deals, so we hope to see you soon!

Thumbnail of user roberth416
1 review
3 helpful votes
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September 28th, 2017

I am posting my DM through Facebook I had with HOLLAR concerning a problem with my order as a followup to my previous of this business here. After posting a negative review on their Facebook page which seems to have disappeared they asked me to DM them which I did. Note that it also took 2 days just to get this little bit done with them.

(Me) Go ahead and look through the matter PayPal had to resolve for me since 3 emails to you folks produced diddly

(Hollar) Hi Robert We apologized for this inconvenince. Can you please provide your email address or order number? Looking forward to your reply

*** I responded with order # and my email

(Hollar) Thank you for providing your order number. One moment please while we look into it.
We've found your order. Can you pleas provide the name of the item that doesn't work? We're always happy to help!

(Me) sure please note this will now be the 4th time I have provided you folks with this information
Manicure Drying Machine
*******-00

(Hollar) We've checked the availability of the item. The item is available in stock. Would you opt out for a reshipment, refund to your account or a credit to your Hollar account? We're always happy to help!

(Me) PayPal has taken care of that for me, are you folks not aware of that? I disputed the charge for the item since you folks failed to respond to my 3 separate emails requesting help and PayPal ruled in my favor. After waiting 10 days for you folks to address my issue.

(PayPal) Hello Robert Hogan,

We reviewed the information regarding the claim below and have decided the case in your favor.

Weve issued a refund to your PayPal Credit account for the disputed amount as well as any interest and fees related to the transaction. Please allow up to 5 days for this refund to be reflected on your account.

This claim is now closed. We are truly sorry that you experienced a problem with this transaction, but hope you are happy with the outcome of this claim.

(Hollar) Thank you for informing us, Robert. We're really sorry about what happened. Please send us a direct message on Facebook if you have any other concern in the future. Have a wonderful day!

****
Needless to say I will never do business with Hollar again.

Tip for consumers:
I suggest if you order with them you use PayPal so if you encounter a problem you can fall back on PayPal for resolution.

Service
Thumbnail of user britttanyb
Brittany B. – Hollar Rep

We're sorry to hear about your experience, Robert! You can send us an email to support@hollar.com or direct message us on Facebook: www.facebook.com/shophollar. If this doesn't work, please give us a call at 888-682-5119 Monday through Friday, 7am-4pm PST and we'll be happy to help!

Thumbnail of user joannp16
1 review
2 helpful votes
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September 29th, 2017

I placed an order with them and still didn't receive my package. They told me that it would be 5 more days. Smh

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

We're sorry to hear about your experience, Joann! You can send us an email to support@hollar.com or direct message us on Facebook: www.facebook.com/shophollar. If this doesn't work, please give us a call at 888-682-5119 Monday through Friday, 7am-4pm PST and we'll be happy to help!

Thumbnail of user reginas205
1 review
4 helpful votes
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July 25th, 2020

To expensive last time much cheaper& much easier to shop 1.00-2.00 mayb sometimes 5.00 not all5.00 n up. *******@aol.com

Thumbnail of user teresad37
1 review
0 helpful votes
  • Send Message
July 6th, 2017
Verified purchase

I would have to say hollars has alot of categories to search and the prices are very reasonable. The shipping is very quick.

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Hi Teresa — Thank you so much for sharing your experience and for giving us a 5-star. Have a wonderful day!

Thumbnail of user dl143
1 review
16 helpful votes
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February 23rd, 2017

I understand "free shipping" is usually a slower process, but I didn't expect Pony Express.

I placed an order 2/12/17 for over $100's worth of products. The order was processed the 13th, however, from that point on, the method of shipping becomes pathetic.

The package has sat in several shipping centers, sometimes for days. The delivery was to be between 2/17 and 2/21. It is now 2/23 and my package is still sitting where it was on the 19th, in NJ.

If this is how the shipping carrier Hollar chooses to use handles packages, then perhaps, Hollar should find a new method. As a result, I WILL NOT be ordering from this company again.

2/19/2017 05:05 PM Electronic Shipping Sent to USPS
2/19/2017 04:33 PM In transit Elizabeth, NJ *******
2/19/2017 04:25 PM In transit Elizabeth, NJ *******
2/19/2017 09:24 AM In transit Elizabeth, NJ *******
2/17/2017 12:40 PM In transit Fishers, IN *******
2/15/2017 04:34 PM In transit Sparks, NV *******
2/15/2017 03:03 AM In transit COMMERCE, CA *******
2/13/2017 06:42 PM Arrived at Shipping Facility COMMERCE, CA ******* 2/13/2017 04:15 PM Electronic Shipping Info Received Commerce, CA *******

Tip for consumers:
DO NOT ORDER FROM! As of today 2/24/17 I checked with the post office. NO INFORMATION/PACKAGE has been given to them for delivery from Hollar's shipping partner. My order is STILL sitting in a NJ warehouse since 2/19. I have lowered the review to one star and will be requesting a refund shortly.

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Hi— Your disappointment is certainly understandable. We are constantly looking for ways to improve our service and we appreciate you bringing this to our attention. We’re a growing company and there are things we’re ironing out. It’s important that our customers have an exceptional Hollar experienc, so I will relay this information to our team right away. We are trying out a new shipping carrier, so we appreciate all of your feedback for possible changes in the near future.

Thumbnail of user wilmera11
1 review
1 helpful vote
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June 27th, 2017
Verified purchase

Fast shipping, and AMAZING quality of products.
110% Recommend if you're look for quality products on a tight budget.

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Woohoo! Thanks for sharing, Nae. We’re so happy that we could delight you with our service. Have an awesome year! :)

Thumbnail of user jonquilm
1 review
4 helpful votes
  • Send Message
February 26th, 2018

I adore Hollar. The hassle is worth the rewards, to me. Yes, outside vendors ask a lot for shipping, but fortunately there's a box you can check to show you Hollar items only. Prices fluctuate and it appears to be according to demand, so if an item is more than you want to pay for it, watch it and the price will eventually go down. Shipping was awful this past Christmas, but that really was to be expected - almost all popular online stores go through a sudden influx of orders, and USPS also has a time of it delivering them all.

However, other than peak times like Christmas, my orders typically arrive within a week. That's quick enough to make Hollar useful for ordering a lot of general day-to-day items, and Hollar is cheap enough to make those purchases worth the wait. I did have one item I needed to return because it was stitched wrong. I sent a picture to customer service, and it took a few days for them to respond but when they did, they offered to replace it or credit my account for the money spent on it - no need to send it back, which I appreciated.

I also appreciate there are a lot of low priced items direct from China on their site because their shipping is less of a hassle than ordering direct from China. Hollar is like a hybrid - they ship within the USA but most of their items are from China, so if you look at them like they're a Chinese website, it brings into focus what a good service they really run.

There is one thing I don't like about their website, but it may not be within their realm of control. Third party sellers will list clothes individually by its size instead of making one listing and having a drop down menu. In some ways I appreciate this because I can search "women's large" or whatever and come up with nothing but clothing in that size. However, I should not HAVE to do this. Third party vendors will also make multiple posts of the same item, which is annoying as well because it really clutters up the website. I do not want to scroll through 10 postings of the same shirt.

I would like to note though one thing Hollar is great about - ridiculously low prices on designer brands! I have bought SO much clothing there as a result, and even though it's usually from a third party vendor, the shipping is typically free.

I used to be hooked on Amazon Prime, but Hollar has quickly won me over from that. With pricing savvy and patience, you can save a ton of money with their store.

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Hi Jonguil — Thanks for dropping by and taking the time to review our site. We are always looking for ways to improve your shopping experience, especially shipping updates during Holidays. We'll be sure to pass this along to the appropriate team, and do feel free to send us a Hollar if you have any additional questions. Have a wonderful day!

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From the business

Hollar is the ultimate mobile destination for cool products at incredible deals starting at $1. Featuring thousands of items from toys and electronics to home, beauty and apparel – including unique curated gift and party collections – Hollar is all about the joy of discovery.

Business History

Early in 2015, Brian Lee and David Yeom caught up for lunch. Both with humble beginnings, they reminisced about shopping at dollar stores as kids. They both agreed: everyone loves a great deal. So what if there was an easier, more exciting way to discover incredible deals—all on the go? The idea of Hollar was born. They rallied up top talent in the industry but didn’t have to look far. The founding group is made up of friends and e-commerce veterans. With the founders and a budding team, Hollar was launched on November 5,2015.

Company Representative

Thumbnail of user britttanyb
Brittany B.
Hollar Happiness Officer
Brittany enjoys workouts that make her collapse into a sweaty heap so that she can later bury herself in numerous bowls of unpronounceable Thai food dishes. She is obsessed with the color orange, the Greek Debt Crisis, and Nicki Minaj’s hit single “Super Bass."

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