ID.me
Overview
ID.me has a rating of 4.2 stars from 28,904 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.
service
1,347
value
1,098
shipping
603
returns
593
quality
1,080
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New York 1 review 0 helpful votes
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Very satisfied
March 12, 2025
When i would get stuck i would write one of the tax experts and the problem was solved
Date of experience: March 2, 2025
Pennsylvania 1 review 0 helpful votes
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I receive a letter today to verify my identity
March 11, 2025
You got the best to deal with I love id me I refer you all to my friends
Date of experience: March 1, 2025
California 1 review 0 helpful votes
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Muy satisfecho
April 7, 2025
I can only tell you that I am very pleased that you helped me do a good job.
Date of experience: March 28, 2025
Texas 1 review 0 helpful votes
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Ed the IRS
February 16, 2025
Updated review
It sucks trying to find exactly what I need.
Id rather not have to deal with it.
Date of experience: February 6, 2025
Date of experience: February 6, 2025
New York 1 review 0 helpful votes
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Documents take longer to load
February 19, 2025
Documents took load than normal other than that everything was fine
Date of experience: February 9, 2025
Georgia 1 review 0 helpful votes
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Excellent
February 19, 2025
It was something very easy and fast I recommend 100 100%%
Date of experience: February 9, 2025
Georgia 1 review 0 helpful votes
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A learning experience
February 19, 2025
I was skeptical about using the ID.me at first, but once I got into it, it was very interesting
Date of experience: February 9, 2025
Ohio 1 review 0 helpful votes
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Professional
February 19, 2025
Great experience, quick and professional. The background and person appeared legitimate
Date of experience: February 9, 2025
Mississippi 1 review 0 helpful votes
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Super easy
February 26, 2025
So fast and easy and the people helping really help!
Date of experience: February 16, 2025
Colorado 1 review 0 helpful votes
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No one helps to resolve your problems.
March 4, 2025
Endless pit of no answers and no response to requests!
Date of experience: February 22, 2025
Minnesota 1 review 0 helpful votes
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Great
March 6, 2025
Great with the help we received from the young lady
Date of experience: February 24, 2025
North Carolina 1 review 0 helpful votes
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Good
March 3, 2025
My experience was great ID.ME helped me change my password
Date of experience: February 21, 2025
Washington 1 review 0 helpful votes
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No worries identification
March 12, 2025
Trust worthy site puts piece of mind ahead of protection
Date of experience: March 2, 2025
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
- Visit Website
- McLean, Virginia, United States
- Edit business info
Business History
Identity touches all sectors of the economy. But revealing the information that identifies us can be risky. At ID.me, we’ve changed this paradigm.
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
Company Representative
Jessica D.
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