ID.me has a rating of 4.2 stars from 28,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.
Great with the help we received from the young lady
My experience was great ID.ME helped me change my password
Trust worthy site puts piece of mind ahead of protection
Fast and easy extremely helpful and the process went smoothly
Fairly simply to use, not complicated. Was not time consuming
Thank you helping me with loving to my government account with easy and protection
The system was very easy to use and very helpful for me to understand
It was easy to verify my id.me and it was very quick. It only took 5 minutes
My experience was great and very safe I also feel like my documents are safe and secure
Easy to sign up and ready to use once the sigh up is completed
Not as bad as I thought it would be as I know hardly anything about computer stuff.
My account was suspended and I didn't no why. And I am very mad
Fair but somewhat different and challenging. To many different procedures to just get login.
Awesome everything was made easy and I was excited and I will recommend it for my friends
Answer: Hello! To reach a support associate at ID.me, please send an email to sj.support@id.me. We are happy to help.
Answer: Hello! Please see the below linked article, as well as our website, to learn more about ID.me! https://help.id.me/hc/en-us/articles/201904874-Who-is-ID-me- https://www.id.me/
Answer: Hello Ralph! ID.me's role is limited to the identity verification process for the IRS. For assistance in verifying your identity for the IRS, please email our team at sj.support@id.me. We look forward to hearing from you! -ID.me Social Response Team
Answer: Hello! We sincerely apologize for this frustrating experience. We are happy to help. Please send an email to sj.support@id.me for assistance.
Answer: Hello Justin! For information on your IRS verification, please email our team at sj.support@id.me. Thank you! -Olivia, ID.me
Answer: Hello Casey! Thank you for your feedback, it is sincerely appreciated. For assistance with your account or verification, please contact us via email at sj.support@id.me. -ID.me Social Response Team
Answer: Hello! If you require assistance with completing your ID.me verification for your state unemployment organization, please reach out to us at sj.support@id.me. We are happy to help.
Answer: Hello! ID.me representatives are available to assist you with any account or verification issue you may be experiencing, 24/7. Please reach out to our team at sj.support@id.me for help. Additionally, please see the below linked article for information regarding data security and ID.me. https://help.id.me/hc/en-us/articles/360017705294-Is-my-information-secure-
Answer: Hello! We are happy to assist you with any difficulty you may be experiencing with your ID.me account or verification. Please send an email to sj.support@id.me for help.
Answer: Hello! We are happy to look into this for you. Please send us an email at sj.support@id.me.