ID.me has a rating of 4.2 stars from 28,904 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.
Just followed instructions and all went well, ten minutes or so and all done.
Great product to keep your eye on and also rely on for information to
IT WAS HARD BUT I GOT INTO IT, BUT NOT AS EASY AS I THOUGHT IT WOULD BE AND IT WILL TAKE SOME GETTING USED TO.
It was a brutal set up procedure, but it pays off in the end by not having to take time to prove my identity to each agency I interact with. So far, it's helped with Social Security and state Unemployment Insurance benefits.
Highly recommend to access information. Fast and easy to use.
Very good service and nice worker who was very helpful.
I had an easy time with the process and the person I spoke with was very professional and fast.
Yes it was great I hope I will get my money now it's been two years
Access and uploading of documents was smooth and secure…
Fast and easy very quick process easy to understand
There was nothing that I encountered that was difficult or hard to understand.
It was good and it was excellent thanks for the help that you provided for me
Try to find information about my 2025 tax return on the date for my tax return
Short and sweet very professional patient understanding and comprehensive
Very much useful i needed help with something & i got the help i needed just in time.
I have not used it yet. I just got ID.me last week and haven't used it.
Pleasant and easy to use! Would recommend to others!
Easy to understand instructions. Fast and simple to complete.
Answer: Hello! To reach a support associate at ID.me, please send an email to sj.support@id.me. We are happy to help.
Answer: Hello! Please see the below linked article, as well as our website, to learn more about ID.me! https://help.id.me/hc/en-us/articles/201904874-Who-is-ID-me- https://www.id.me/
Answer: Hello Ralph! ID.me's role is limited to the identity verification process for the IRS. For assistance in verifying your identity for the IRS, please email our team at sj.support@id.me. We look forward to hearing from you! -ID.me Social Response Team
Answer: Hello! We sincerely apologize for this frustrating experience. We are happy to help. Please send an email to sj.support@id.me for assistance.
Answer: Hello Justin! For information on your IRS verification, please email our team at sj.support@id.me. Thank you! -Olivia, ID.me
Answer: Hello Casey! Thank you for your feedback, it is sincerely appreciated. For assistance with your account or verification, please contact us via email at sj.support@id.me. -ID.me Social Response Team
Answer: Hello! If you require assistance with completing your ID.me verification for your state unemployment organization, please reach out to us at sj.support@id.me. We are happy to help.
Answer: Hello! ID.me representatives are available to assist you with any account or verification issue you may be experiencing, 24/7. Please reach out to our team at sj.support@id.me for help. Additionally, please see the below linked article for information regarding data security and ID.me. https://help.id.me/hc/en-us/articles/360017705294-Is-my-information-secure-
Answer: Hello! We are happy to assist you with any difficulty you may be experiencing with your ID.me account or verification. Please send an email to sj.support@id.me for help.
Answer: Hello! We are happy to look into this for you. Please send us an email at sj.support@id.me.